Question 1

What are Learning Experience Platforms (LXP)?

Accepted Answer

Learning experience platforms, also known as LEPs or LXPs, are products that provide personalized employee learning experiences, delivering content that is tailored to each user’s needs and interests. Analysts and vendors sometimes say these corporate learning platforms offer a “Netflix-style” learning environment, in that they have easy-to-use interfaces and develop personalized content recommendations for each user based on a variety of factors, such as usage patterns, user-selected learning pathways, and the guidance of artificial intelligence (AI). LXPs aggregate a range of relevant content types—articles, videos, podcasts, books, etc.—from multiple sources, including the company’s internal resources as well as external sources like public websites.  
 These learning systems are often used in conjunction with corporate learning management systems (LMS), which have been on the market longer and are more widely known, although the line separating these software types has blurred as vendors are increasingly offering comprehensive learning solutions that blend the functionality of LMS, LXP, and microlearning platforms. 
 What Does LXP Stand For? 
 LXP stands for learning experience platform. Less commonly, these products are referred to by the abbreviation “LEP” instead. 
 Learning experience platforms are related to learning management systems, which are commonly abbreviated as “LMS.”

Question 2

What are the Common Features of Learning Experience Platforms (LXP)?

Accepted Answer

The following are some core features within LXPs that can help users: 
 Content sourcing: A key feature that distinguishes LXPs from more traditional LMSs is the ability to aggregate learning content from a variety of sources. LXPs have the ability to find content that is relevant to a specific user in a number of formats, including articles, videos, podcasts, or presentations. The sources for those pieces of content can also vary. LXPs aggregate content from sources such as internal company servers, the organization’s LMS, subject matter experts, and external content providers. This functionality differentiates LXPs from more traditional LMSs, which often rely on content sourced or created by the organization’s learning and development team. 
 AI-powered recommendations: AI is deployed in LXPs in an effort to deliver the most relevant content to each user. AI-based recommendation engines analyze data about users—including the person’s role, their skill needs, learning history, and personal preferences—to present content that each person is most likely to find beneficial. Some platforms use AI to analyze the actual content of the material it sources to determine whether the subject matter is relevant to a certain audience. The platform might also leverage machine learning to determine which kinds of content are the most popular among an employee’s peer group and recommend similar kinds of content. 
 Content creation: An LXP may come with a built-in content authoring tool, allowing organizations to develop customized learning materials instead of or in addition to content that the LXP pulls from other sources. These tools often have functions also seen in standalone course authoring software, such as course builders, file importing, branching scenarios, and quizzes. 
 Social learning: Social sharing functions in LXPs enable employees or managers to suggest content that they found particularly interesting or relevant, helping to spread knowledge within the company. 
 Skill mapping: Some LXPs give managers the ability to identify target skills for different job types and tailor learning accordingly. Assessments help determine which skills employees need to acquire and which ones they have mastered already.  
 Learning paths: Personalized learning paths give users guidance for courses or content they should master to achieve a certain career or skill goal. A curated plan helps learners work through lessons, exercises, and exams with the goal of achieving certification in a specified area, sometimes represented through gamified badges.  
 Gamification: In addition to providing relevant content, LXPs engage learners with gamification functionality. This could include leaderboards, badges, point tracking, and other gamification features meant to inject a bit of fun into corporate learning. 
 Analytics: LXPs generate analytics reports to give managers and administrators insight into how learners are using the product. Analytics reports can reveal an individual learner’s activities or track learning and employee skill attainment on a company-wide level. Managers can use data from these reports to adjust their learning strategies or inform performance review conversations. 
 Integrations: LXPs often integrate with other training eLearning solutions including corporate LMSs and eLearning content software as well as third-party business applications like business instant messaging, CRM software, and ERP systems. Integrations with single sign-on systems give LXP users a secure way to access the platform and ensure that their user data is protected. 
 White labeling: With white labeling, businesses can customize the look of the LXP with their own branding, including colors and company logos. 
 Conversational interface: Some LXPs incorporate chatbots that provide content recommendations, ask questions about user preferences, and answer users’ questions. 
 Mobile compatibility: LXPs are intended to fit in with the flow of the workday, which sometimes means employees taking learning with them when they leave their desks. Compatibility with a variety of devices, including smartphones and tablets, enables employees to pick up their learning where they left off, no matter their location. 
 Other Features of Learning Experience Platforms: Assessments and Practice Capabilities, Content Delivery and Tracking Capabilities, Content Libraries Capabilities, Content Storage and Management Capabilities, Manager Portals Capabilities, Social Learning Capabilities

Question 3

What are the Benefits of Learning Experience Platforms (LXP)?

Accepted Answer

Personalize employee learning experiences: LXPs deliver content recommendations guided by AI and machine learning so that the learning content is customized based on each learner’s role, skill needs, and interests. This allows employees to not only develop skills within their current job but cater their learning to their professional interests to help them advance in their chosen career. It also helps employees stay more engaged since the content is more likely to be relevant to them. Social learning tools also let users share relevant content with groups of users, helping employees find learning materials that are particularly useful to their colleagues. 
 Automate content curation: Developing training programs from scratch can be extremely time consuming, and making those materials relevant to the variety of different employees within larger organizations is a significant challenge. LXPs automatically source a variety of content, such as videos, blog posts, podcasts, or PDFs, from both internal and external sources. They evaluate which content pieces will be most relevant to the learning needs of a particular user, then deliver those materials. Automating the process of content sourcing saves internal learning teams’ time while also tailoring learning programs to users’ specific needs. 
 Promote internal subject matter expertise: In addition to providing users with learning content created and approved by training departments, LXPs also let users create their own content to share their expertise. This further enhances internal team learning and promotes career path progression as individual contributors enhance and share their skills. 
 Align skill development with business needs: With features like skill mapping and learning customized paths, LXPs help businesses align their goals with the learning needs of their employees. Assessment tools in LXPs can help identify skill gaps for individual employees or the company as a whole, then recommend content that could help address those gaps. Administrators can manage the content in LXPs by adding custom learning modules developed internally or customizing which types of content the platform offers to employees. Using analytics reports, managers can track learning and skill attainment on a company-wide level and tailor their organization’s learning strategy accordingly.

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