# Best Last Mile Delivery Software - Page 8 ## How Many Last Mile Delivery Software Products Does G2 Track? **Total Products under this Category:** 196 ### Category Stats (Jul 2026) - **Average Rating:** 4.55/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** eShipz (+0.92%) - Among all products in this category, eShipz recorded the largest rating increase compared to last month _Last updated: July 28, 2026_ ## How Does G2 Rank Last Mile Delivery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,000+ Authentic Reviews - 196+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Last Mile Delivery Software ![G2 Grid® for Last Mile Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/last-mile-delivery/grids.png?focus%5B%5D=124078&focus%5B%5D=77526&focus%5B%5D=1328599&focus%5B%5D=20527&focus%5B%5D=16775&focus%5B%5D=36354&focus%5B%5D=130689&focus%5B%5D=53581) Highlighted products: Elite EXTRA, FarEye, Metrobi Delivery Management Software, project44, Route4Me, Shipsy, Lalamove, and Locus. Underlying data: [Grid® JSON](https://www.g2.com/categories/last-mile-delivery/grids.json?focus%5B%5D=elite-extra&focus%5B%5D=fareye&focus%5B%5D=metrobi-delivery-management-software&focus%5B%5D=project44&focus%5B%5D=route4me&focus%5B%5D=shipsy-shipsy&focus%5B%5D=lalamove&focus%5B%5D=locus-locus) **Sponsored** ### Nash Every mile, smarter than the Last Mile. Most logistics operations are planned days in advance. Nash plans continuously, and when the day breaks the plan, Nash finds a better one. Unify decisioning and execution across your fleets, carriers, and fulfillment networks. Set your business objective, and self-optimizing, self-healing AI agents work relentlessly until you hit it. And then beat it. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2447&secure%5Bchosen_at%5D=2026-07-29T09%3A33%3A20Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1195378&secure%5Bresource_id%5D=2447&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flast-mile-delivery%3Fpage%3D8&secure%5Btoken%5D=007165cd2edecba19aac209676f8aee2ae802e0f568adb13e2e5d244ce01153d&secure%5Burl%5D=https%3A%2F%2Fwww.nash.ai%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid%26utm_campaign%3Dg2-lmd-category-2026%26utm_content%3Dcategory-page&secure%5Burl_type%5D=paid_promos) ### [Aleet](https://www.g2.com/products/aleet/reviews) Aleet is a technology company specializing in advanced AI-driven solutions for fleet management and transportation logistics. Their products are designed to enhance operational efficiency, reduce costs, and improve service delivery across various transportation sectors. #### Who Is the Company Behind Aleet? - **Seller:** [Aleet](https://www.g2.com/sellers/aleet) - **HQ Location:** Lublin, PL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8a47dafa196e6137c25257cdca09e0264fff27649e651511b77de1cd3a017c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faleet%2F&secure%5Burl_type%5D=linkedin_company_website) 16 employees on LinkedIn® ### [Angariium](https://www.g2.com/products/angariium/reviews) Angariium is a simple and intelligent last-mile delivery management software that helps you manage your fleet and delivery process without any doubt. By using Angariium you have easy access to every feature you need for your managers. Intelligent features in Angarrium help you experience agile management. You can stay in touch with us with live chat on this page and these ways: Sales@angariium.com #### Who Is the Company Behind Angariium? - **Seller:** [Angariium](https://www.g2.com/sellers/angariium) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [appscrip Superapp](https://www.g2.com/products/appscrip-superapp/reviews) DelivX has been crafted keeping the best features from top delivery tracking systems, delivery dispatch software, delivery driver apps etc to create a multivendor hyperlocal delivery management software solution for small business owners. #### Who Is the Company Behind appscrip Superapp? - **Seller:** [Appscrip](https://www.g2.com/sellers/appscrip) - **Year Founded:** 2014 - **HQ Location:** Atlanta, US - **Twitter:** @appscrip 307 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e1f2a2b4ca519cfdaf8178bfa3370e0c723c199a8326860d0db232b438be553&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5175084&secure%5Burl_type%5D=linkedin_company_website) 178 employees on LinkedIn® - **Ownership:** Rahul Sharma #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of appscrip Superapp? **["One place to many apps"](https://www.g2.com/survey_responses/appscrip-superapp-review-10171434)** **Rating:** 5.0/5.0 stars _— Vivek R._ [Read full review](https://www.g2.com/survey_responses/appscrip-superapp-review-10171434) ### [Arrive.by](https://www.g2.com/products/arrive-by/reviews) Increase efficiency, margins and service with real time vehicle and delivery tracking. #### Who Is the Company Behind Arrive.by? - **Seller:** [Arrive.by](https://www.g2.com/sellers/arrive-by) - **Year Founded:** 2011 - **HQ Location:** Adelaide, AU - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f24d6b4ac03b63cc39de43961f439e5ab77ce324eebe53cb559c4e3e0dff881&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Farriveby&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Burq](https://www.g2.com/products/burq-burq/reviews) Burq is a last-mile delivery orchestration platform built for retailers, brands, and marketplaces that need to offer fast, reliable local delivery without building and managing it themselves. Burq connects to hundreds of delivery providers across the US and Canada through a single integration. Instead of negotiating, onboarding, and monitoring providers one at a time, teams get one connection to a broad delivery network and an intelligent layer that decides how every order should move — based on cost, promised delivery window, item type, pickup location, and real-time provider performance. What Burq does Launch delivery from anywhere you hold inventory. Dispatch same-day, scheduled, or recurring deliveries from retail stores, distribution centers, dark stores, or 3PL locations. Support standard parcel-sized orders alongside big-and-bulky items that require two-person handling, appointment windows, or specialized equipment. Automate provider selection. Every order is matched to the delivery provider best suited to fulfill it, using live pricing, capacity, historical reliability, and service requirements rather than fixed routing rules. Set your own guardrails — preferred providers, cost ceilings, service-level requirements, or geographic rules — and Burq works within them. Manage exceptions before customers notice. Burq monitors deliveries in flight and acts on problems automatically: reassigning orders when a provider falls through, escalating delays, flagging at-risk deliveries, and triggering refund or credit workflows when service commitments aren't met. Own the customer experience. Branded tracking pages, proactive status notifications, delivery windows at checkout, tip collection, and proof of delivery keep your brand present from order confirmation through handoff — not the delivery provider's. Report on what actually matters. Dashboards and exportable analytics cover on-time performance, cost per delivery, exception rates, provider-level reliability, and performance by location or region, so operations and finance teams work from the same numbers. Pulse AI Pulse AI is Burq's intelligence layer, and it orchestrates the entire dispatch journey rather than simply monitoring it. Pulse AI evaluates delivery options at the moment of dispatch, adapts as conditions change, intervenes on deliveries that are trending off track, and surfaces the reasoning behind its decisions so operators can see why an order was routed the way it was. That explainability matters: teams accountable for delivery outcomes need to understand and adjust the logic, not just accept an output. Built for how retail teams actually operate Multiple integration paths. Start in the Burq dashboard with no engineering work, integrate directly through the Burq API, embed Burq's UI into an existing operator workflow, or hand off deliveries through a shareable link or QR code. Most teams begin with the lightest option and expand as volume grows. Multi-location and multi-brand controls. Manage many stores, banners, or business units under one account, with location-level settings, permissions, and reporting. Fast implementation. Because provider relationships, coverage, and pricing already sit inside Burq, teams typically go live in a fraction of the time required to contract and integrate providers individually — and can add markets or providers without new integration work. Who uses Burq Grocery and convenience retailers offering same-day and on-demand fulfillment Home improvement, furniture, and appliance retailers moving big-and-bulky orders Specialty and multi-location retail brands adding local delivery to ecommerce Pharmacy, health, and wellness businesses with time- and compliance-sensitive deliveries Marketplaces and platforms embedding local delivery for their own merchants 3PLs and logistics providers extending final-mile coverage Why teams choose Burq Neutrality by design. Burq doesn't own delivery capacity, which means there's no incentive to route your orders anywhere except the provider that will serve them best. Recommendations follow performance and cost, not internal utilization targets. Delivery as a decision, not a cost center. Delivery speed, reliability, and promise accuracy influence conversion, basket size, and repeat purchase. Burq treats each dispatch as a decision with commercial consequences — choosing where an order should originate and which fulfillment path it should take based on real-time performance, profitability, and flexibility. Scales with the business. Add locations, categories, and markets without renegotiating provider contracts or rebuilding integrations. Coverage expands as your footprint does. Burq was named to Fast Company's Best Workplaces for Innovators list in 2025. Learn more at burqup.com. #### Who Is the Company Behind Burq? - **Seller:** [Burq](https://www.g2.com/sellers/burq) - **Year Founded:** 2021 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=826a723d801b2436b795b65e54f71c57848eb760c39aa7c50bb25f45da0c817a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fburq%2F&secure%5Burl_type%5D=linkedin_company_website) 79 employees on LinkedIn® ### [Cargo - Delivery Management Software](https://www.g2.com/products/cargo-delivery-management-software/reviews) Cargo TMS by Illuminate Cargo TMS is a modern, cloud-based Transportation Management System (TMS) designed to help businesses plan, execute, track, and optimize deliveries, shipments, and fleet operations from a single unified platform. Built for real-time visibility and operational efficiency, Cargo enables logistics teams to streamline workflows, reduce costs, and deliver consistent, on-time service across last-mile, regional, and long-haul transportation. Whether operating your own fleet, managing third-party carriers, or running a hybrid logistics model, Cargo TMS provides the flexibility and control needed to scale logistics operations without complexity. Key Features & Capabilities - Electronic Proof of Delivery (ePOD) Capture signatures, photos, barcodes, and QR codes for instant delivery validation. Eliminate paperwork and reduce disputes with real-time updates. - Route Optimization & Dispatch Planning Automatically generate optimized routes based on distance, delivery windows, and operational constraints to improve efficiency and reduce fuel costs. - Real-Time Tracking & GPS Visibility Track vehicles, shipments, and drivers in real time with accurate ETAs and centralized map-based visibility. - Load Planning & Capacity Optimization Maximize vehicle utilization with intelligent shipment grouping for both FTL and LTL operations. - Delivery Slot & Capacity Management Prevent overbooking and ensure reliable delivery commitments with real-time capacity planning. - Zones & Geofencing Automate arrival, departure, and delay events with geofenced delivery zones. - Exception Management Monitor and resolve delays, failed deliveries, and route deviations through centralized workflows and alerts. - Fleet Management & Maintenance Track vehicles, maintenance schedules, and service history to ensure operational reliability and compliance. - Container & Asset Tracking Monitor container movement and asset utilization across locations and trips. - IoT & Sensor Integration Track temperature, movement, and cargo conditions for sensitive or regulated shipments. - Reporting & Analytics Gain insights into delivery performance, fleet utilization, and operational efficiency through built-in dashboards. What Makes Cargo TMS Different \*Unified platform for planning, dispatch, tracking, and proof of delivery \*Real-time operational visibility across all shipments and fleets \*Built for flexibility — supports last-mile, regional, and long-haul logistics \*Scalable architecture for growing businesses and enterprise operations \*Configurable workflows tailored to your business model and geography \*Rapid deployment with minimal disruption to existing operations Top Benefits \* Improve on-time delivery performance \* Reduce fuel and transportation costs \* Eliminate manual processes and paperwork \* Increase fleet and asset utilization \* Enhance customer visibility and communication \* Enable data-driven logistics decisions Use Cases \* Last-mile delivery and distribution \* Multi-stop route planning \* Long-haul freight (FTL & LTL) \* eCommerce and retail logistics \* 3PL and carrier operations \* Cold chain and temperature-sensitive deliveries \* Field service and scheduled deliveries Frequently Asked Questions (FAQ) 1. What types of businesses is Cargo TMS best suited for? Cargo TMS is ideal for distributors, wholesalers, retailers, manufacturers, and logistics providers (3PLs) managing deliveries, fleets, or transportation operations of any scale. 2. Does Cargo TMS support both FTL and LTL shipments? Yes, Cargo supports Full Truckload (FTL) and Less Than Truckload (LTL) operations, including load planning, route optimization, and tracking. 3. Can Cargo TMS handle last-mile and long-haul deliveries? Absolutely. Cargo is designed to support hyperlocal deliveries, regional distribution, and long-haul transportation within a single platform. 4. Does it provide real-time tracking? Yes, Cargo offers real-time GPS tracking with live updates, ETAs, and centralized visibility for dispatchers, operations teams, and customers. 5. How does Cargo improve delivery performance? By combining route optimization, real-time tracking, and automated workflows, Cargo helps reduce delays, improve planning accuracy, and ensure on-time deliveries. 6. Can I manage my fleet and maintenance in Cargo? Yes, Cargo includes fleet management features such as vehicle tracking, maintenance scheduling, and work order management. 7. Does Cargo support proof of delivery? Yes, electronic Proof of Delivery (ePOD) allows you to capture signatures, photos, and other delivery confirmations digitally. 8. Is Cargo TMS customizable? Cargo is highly configurable, allowing businesses to tailor workflows, delivery rules, and operational processes to their specific needs. 9. Can Cargo integrate with other systems? Yes, Cargo is designed to integrate with ERP systems, warehouse management systems (WMS), eCommerce platforms, and third-party logistics tools. 10. Does it support temperature-controlled or sensitive shipments? Yes, through IoT and sensor integrations, Cargo can monitor temperature and other conditions in real time. 11. How quickly can Cargo TMS be implemented? Implementation timelines vary based on complexity, but Cargo is designed for rapid deployment with guided onboarding. Who It’s For \* Logistics and supply chain teams \* Fleet and dispatch managers \* Operations leaders \* eCommerce and retail fulfillment teams \* Third-party logistics (3PL) providers Keywords Transportation Management System (TMS), logistics software, delivery management software, route optimization software, fleet management system, shipment tracking, dispatch software, logistics automation, supply chain visibility, last mile delivery software, freight management, GPS tracking, ePOD software, logistics analytics Cargo TMS by Illuminate Smarter planning. Full visibility. Reliable delivery. **Average Rating:** 2.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Cargo - Delivery Management Software? - **Ease of Use:** 6.7/10 (Category avg: 9.0/10) #### Who Is the Company Behind Cargo - Delivery Management Software? - **Seller:** [Illuminate Software Solutions](https://www.g2.com/sellers/illuminate-software-solutions) - **Year Founded:** 2016 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=714fa59cdb3278935aa24382812b528b203ffbcae5dd798e6e71084618960259&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Filluminate-software-solutions%2F&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small ### [Cartwheel](https://www.g2.com/products/cartwheel-cartwheel/reviews) Cartwheel is a delivery management platform that enables restaurants, food service businesses, and beyond to manage in-house and third-party delivery operations from a single system. Headquartered in the United States, Cartwheel serves thousands of store locations across the USA, Canada, the UK, Ireland, and Australia, including more than 25 of Nation's Restaurant News' Top 500 Restaurants, and brands such as Portillo's, P.F. Chang's, Potbelly, Lou Malnati's, and Jason's Deli. Cartwheel's platform integrates in-house driver management with access to a broad network of third-party delivery providers, including national fleets and over 50 local delivery service providers (DSPs) for both on-demand and catering orders. Its Hybrid Delivery model allows businesses to combine their own drivers with third-party fleets, routing every order automatically in under one second based on rules the operator sets: order value, distance, driver availability, or time of day. AI-powered auto-dispatch and route optimization increase delivery speed by up to 22%, replacing manual dispatching that can take up to ten minutes per order. Core features include: - Hybrid Delivery management: blend in-house and third-party drivers within a single workflow - Third-party fleet integrations: connect to Uber Direct, DoorDash Drive, Grubhub, and 50+ local DSPs - AI-powered dispatch and routing: automatically assign every order to the best driver or fleet, with AI ETA calculations that track deliveries even for drivers without a device - Real-time delivery tracking: live, operator-branded order visibility for both operators and customers - Catering delivery support: purpose-built tools for scheduling and managing large-format orders - Automatic refunds: reduce manual work on failed or late third-party deliveries - Pre-negotiated DSP rates: access exclusive pricing with top third-party fleets, up to 27% below direct Cartwheel addresses a core operational challenge for multi-unit restaurant brands: managing delivery profitably without fragmenting operations across multiple platforms. By consolidating dispatch, tracking, and fleet management in one place, operators reduce dependence on any single provider, control delivery costs through pre-negotiated rates, and keep the customer experience their own, including when an order is fulfilled by a third-party driver. Industry data indicates that 90% of customers are more likely to reorder from restaurants that offer real-time delivery tracking, a capability Cartwheel provides natively. The Hybrid Delivery model helps brands scale during peak periods without overstaffing in-house driver teams, turning delivery from a cost center into a revenue driver. As the industry moves toward AI-driven delivery operations, what Cartwheel calls Delivery 3.0, where orchestration is the intelligence layer, the platform gives operators the automation and control to deliver more while spending less. #### Who Is the Company Behind Cartwheel? - **Seller:** [Cartwheel](https://www.g2.com/sellers/cartwheel-e5769cac-a2fe-49c5-a856-bc762909c4ee) - **Year Founded:** 2020 - **HQ Location:** Los Angeles, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=090a7f6246ae0cf30b15b0c36fe936d0a4d6a212c2854750a81b8b2a3ef93cf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrycartwheel%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® ### [Cigo Tracker](https://www.g2.com/products/cigo-tracker/reviews) An innovative cloud solution to increase deliveries, service calls or pick-ups, scale efficiently and provide your customers with a perfect last-mile experience. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Cigo Tracker? - **Ease of Use:** 10.0/10 (Category avg: 9.0/10) #### Who Is the Company Behind Cigo Tracker? - **Seller:** [Cigo](https://www.g2.com/sellers/cigo) - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=06ef539f884b9b48af06754d41db900a2b0d10ab0a647eb3688864878a911081&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcigotracker%2F&secure%5Burl_type%5D=linkedin_company_website) 21 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Cigo Tracker? **["Cigo Tracker"](https://www.g2.com/survey_responses/cigo-tracker-review-7858420)** **Rating:** 4.0/5.0 stars _— Mary G._ [Read full review](https://www.g2.com/survey_responses/cigo-tracker-review-7858420) ### [ClearDestination](https://www.g2.com/products/cleardestination/reviews) ClearDestination is a cloud-based end-to-end delivery software solution that breaks down the silos between manufacturers, retailers and carriers. #### Who Is the Company Behind ClearDestination? - **Seller:** [Clear Destination](https://www.g2.com/sellers/clear-destination) - **Year Founded:** 2006 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8d6e61d07ffe4adfd4305b845c2731836084245b0a7724671f89859f48ca95e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclear-destination&secure%5Burl_type%5D=linkedin_company_website) 30 employees on LinkedIn® ### [Consignor](https://www.g2.com/products/consignor/reviews) Consignor provides you with a range of Delivery Management tools and value added services that increase your level of efficiency, customer service, cost control and quality control. #### Who Is the Company Behind Consignor? - **Seller:** [Consignor](https://www.g2.com/sellers/consignor) - **Year Founded:** 2021 - **HQ Location:** London, England, United Kingdom - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12b76a52dcc3be34eab967cca1497408788b5eb967aae1f19091a80bdc35d287&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnshiftofficial&secure%5Burl_type%5D=linkedin_company_website) 442 employees on LinkedIn® ### [CXT Software](https://www.g2.com/products/cxt-software/reviews) CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America. **Average Rating:** 4.1/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate CXT Software? - **Ease of Use:** 8.8/10 (Category avg: 9.0/10) #### Who Is the Company Behind CXT Software? - **Seller:** [CXT Software](https://www.g2.com/sellers/cxt-software) - **Company Website:** cxtsoftware.com - **Year Founded:** 1999 - **HQ Location:** Phoenix, US - **Twitter:** @CXTSoftware 218 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=07aff3808467ec1f6fffda634f0a550dd7140c1ea33e377df89c5a8c4b5d3bc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcxtsoftware&secure%5Burl_type%5D=linkedin_company_website) 97 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 75% Medium, 25% Small #### What Do G2 Reviewers Say About CXT Software? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of CXT Software, making their experience seamless and enjoyable. - Users love the **ease of use** and abundant features of CXT Software, enhancing their overall experience. #### What Are Recent G2 Reviews of CXT Software? **["The Software is user friendly"](https://www.g2.com/survey_responses/cxt-software-review-10683569)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/cxt-software-review-10683569) **["Its very intutive to use."](https://www.g2.com/survey_responses/cxt-software-review-10000266)** **Rating:** 4.0/5.0 stars _— Zunair A._ [Read full review](https://www.g2.com/survey_responses/cxt-software-review-10000266) #### What Are G2 Users Discussing About CXT Software? - [What is CXT Software used for?](https://www.g2.com/discussions/what-is-cxt-software-used-for) ### [Delby](https://www.g2.com/products/delby/reviews) Delby.co offers a versatile On-Demand Management Software Platform designed to elevate your flower, grocery, pharmacy, alcohol, and e-commerce deliveries. With our user-friendly solution, you can streamline operations, optimize routes, and enhance customer satisfaction effortlessly. Experience the power of Delby.co for seamless delivery management. #### Who Is the Company Behind Delby? - **Seller:** [Delby](https://www.g2.com/sellers/delby) - **Year Founded:** 2019 - **HQ Location:** Mohali, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a37fb51a00f8c5a08699532ffde4ba9018c07b45e4ea4089faee53e07631cb27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelby&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® ### [Delemax](https://www.g2.com/products/delemax/reviews) Delemax is an efficient parcel delivery app script designed for entrepreneurs to launch into the logistics industry running from a small door-to-door courier service to a mass goods shipping industry. Delemax streamlines operations with a user-friendly interface, enabling parcel booking, tracking, and secure deliveries. It boasts a suite of tools in the Super-admin dashboard facilitating efficient business operations. Real-time parcel tracking, customizable delivery schedules, and secure payment gateways headline its features, ensuring customer satisfaction and operational ease. Its intuitive interface of the order management module streamlines driver allocation and logistics management, while robust analytics empower informed decision-making. Delemax’s scalability and adaptable modules cater to diverse courier needs, making it the go-to solution for entrepreneurial ventures. Bytesflow's Delemax encapsulates cutting-edge features, setting a new standard for seamless, secure, and customer-centric courier services. #### Who Is the Company Behind Delemax? - **Seller:** [Bytesflow Technologies](https://www.g2.com/sellers/bytesflow-technologies) - **Year Founded:** 2008 - **HQ Location:** India - **Twitter:** @bytesflow 46 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3c768be345c53f25f542beba3a2d440e8d254e1a76b36644f8c7aa2fad30440&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbytesflow-technologies&secure%5Burl_type%5D=linkedin_company_website) ### [Deliforce](https://www.g2.com/products/deliforce/reviews) This platform offers your pick up and delivery management, the ultimate convenience and hassle-free tracking of the agents, along with easy assignment of tasks and complete management. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Deliforce? - **Seller:** [Deliforce](https://www.g2.com/sellers/deliforce-583eca00-27e4-4018-81d9-dc24aab01511) - **Year Founded:** 2018 - **HQ Location:** Bangalore, IN - **Twitter:** @deliforce\_io 332 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ec912d8220d0bb8a9d63236b13125f4e496eb57ba829e4c7c1a7bb3fd7d1604d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeliforce%2F&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Deliforce? **["Excellent Delivery Management Software"](https://www.g2.com/survey_responses/deliforce-review-4484081)** **Rating:** 4.5/5.0 stars _— Santosh P._ [Read full review](https://www.g2.com/survey_responses/deliforce-review-4484081) ### [Deliveready](https://www.g2.com/products/deliveready/reviews) We (Deliveready LLP) are an Application, Software and website design and development company based in India. We cater to the needs of all sorts of clients, providing software solutions for everyone, from small businesses to large enterprises with any type of requirements. #### Who Is the Company Behind Deliveready? - **Seller:** [Deliveready](https://www.g2.com/sellers/deliveready) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/last-mile-delivery?order=g2_score&page=7#product-list) - [1](/categories/last-mile-delivery?order=g2_score#product-list) - [2](/categories/last-mile-delivery?order=g2_score&page=2#product-list) - … - [4](/categories/last-mile-delivery?order=g2_score&page=4#product-list) - [5](/categories/last-mile-delivery?order=g2_score&page=5#product-list) - [6](/categories/last-mile-delivery?order=g2_score&page=6#product-list) - [7](/categories/last-mile-delivery?order=g2_score&page=7#product-list) - 8 - [9](/categories/last-mile-delivery?order=g2_score&page=9#product-list) - [10](/categories/last-mile-delivery?order=g2_score&page=10#product-list) - [11](/categories/last-mile-delivery?order=g2_score&page=11#product-list) - [12](/categories/last-mile-delivery?order=g2_score&page=12#product-list) - [13](/categories/last-mile-delivery?order=g2_score&page=13#product-list) - [14](/categories/last-mile-delivery?order=g2_score&page=14#product-list) - [Next ›Next ›](/categories/last-mile-delivery?order=g2_score&page=9#product-list) Spotlight Categories [Marketing Analytics Tools](https://www.g2.com/categories/marketing-analytics) [Payment Processing Software](https://www.g2.com/categories/payment-processing) [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) Similar Categories - [Demand Planning](/categories/demand-planning) - [Distribution](/categories/distribution) - [Inventory Management](/categories/inventory-management) - [Other Supply & Logistics](/categories/other-supply-logistics) - [Shipping](/categories/shipping) - [Commodity Trading, Transaction, and Risk Management (CTRM)](/categories/commodity-trading-transaction-and-risk-management-ctrm) - [Cross Border E-Commerce](/categories/cross-border-e-commerce) - [Direct Store Delivery](/categories/direct-store-delivery) - [Fleet Management](/categories/fleet-management) - [Global Trade Management](/categories/global-trade-management) - [Logistics Intelligence](/categories/logistics-intelligence) - [Multicarrier Parcel Management Solutions](/categories/multicarrier-parcel-management-solutions) - [Returns Management](/categories/returns-management) - [Sales & Ops Planning](/categories/sales-ops-planning) - [Supply Chain Management](/categories/supply-chain-management) [Browse Last Mile Delivery Themes](/categories/last-mile-delivery/themes) ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera") DR Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera) Updated October 3, 2024 Last mile delivery software provides features for businesses to manage and streamline deliveries from the warehouse to the customer’s front door. Last mile delivery software performs this task through route optimization, advanced dispatching, customer alerts, proof of delivery, and delivery analytics. With all these features in place, businesses can speed up delivery times as well as stay in constant communication with customers on the status of their deliveries. Last mile delivery software is mostly used by dispatchers and drivers to stay in communication and provide efficient deliveries to customers. While last mile delivery software is similar in many ways to courier software, the main differentiator is that last mile delivery software focuses solely on the delivery process while courier software can focus on back office and other operations involved in receiving and delivering. Last mile delivery software is often implemented in supply chain and logistics departments at businesses that manage delivery orders on a daily basis. Last mile delivery software is implemented alongside other supply chain and logistics software such as [supply chain planning software](https://www.g2.com/categories/supply-chain-planning). To qualify for inclusion in the Last Mile Delivery category, a product must: - Provide tools for route optimization and automatic dispatch - Provide delivery management tools for customers such as preferred delivery window and package tracking - Provide tools for logistics companies to manage and track deliveries Show More * * * ## How Do You Choose the Right Last Mile Delivery Software? ### What You Should Know About Last Mile Delivery Software ### What is Last Mile Delivery Software? Last mile delivery software allows businesses to manage deliveries in the last leg of supply chain operations—delivering packages from distribution centers to customers’ doorsteps. This phase of the delivery process is generally the longest and most difficult to manage since it usually involves multiple stops along the way. While the final stage of delivery may be challenging for businesses to navigate, it hasn’t stopped customers from demanding quick and seamless service. Nowadays, consumers expect options like free two-day or, in some cases, same-day delivery. To stay competitive, retailers must find ways to make deliveries more efficient. This is where last mile delivery platforms come into play. Last mile delivery software provides businesses with all the tools necessary to complete deliveries while minimizing costs. This tool includes route planning to optimize couriers’ routes and automatic dispatching for reduced service time and labor costs. It also offers functionalities such as package tracking and selecting ideal delivery times to prioritize customer needs and offer them insight into the location of their packages. It is more important than ever for businesses to provide real-time visibility into operations due to social media becoming an outlet for customers to air grievances, which can harm a company’s reputation and turn away new customers looking for peer recommendations. Finally, last mile logistics tools can allow for contactless delivery, where proof of delivery is sent to customers through a photo of the product after it is dropped off. ### What are the Common Features of Last Mile Delivery Software? All features that come prepackaged in a last mile delivery system aim to decrease costs, optimize labor, and shorten delivery times. The higher customer expectations are, the more efficient a retailer needs to be in completing deliveries. The below features of last mile logistics tools help accomplish this. **Route planning:** This feature eliminates the time-consuming process of manually planning travel and instead uses machine learning to find efficient routes that minimize gas usage, distance traveled, and estimated time of arrival  (ETA) for deliveries. This helps to reduce labor and fuel expenditures. **Automatic dispatching:** Last mile delivery software allows new orders to be instantly added to the ideal driver’s queue based on the route their other packages will be traveling. This feature ensures efficient distribution of labor and shorter wait times for customers to receive their orders. **Smart tracking and delivery windows:** These features track customers’  packages and allow them to select an ideal time for the item to arrive. Real-time visibility into delivery is vital for logistics companies because unsatisfied customers sometimes write scathing reviews on social media, which can repel prospective customers looking for peer recommendations. Delivery windows also give more power to the customer. **Proof of delivery:** Last mile logistics tools facilitate contactless delivery that confirms proof of drop off with a photo. This feature protects companies against unfounded customer complaints while conveniently notifying recipients of their package’s arrival. **Performance metrics:** The ability to track metrics such as on-time delivery, service rates, and distance traveled are central to this software. One can also segment the data based on the time of the week, individual drivers, or teams to assess performance based on different dimensions. **Customer feedback:** Customer reviews allow businesses to assess driver performance and gauge consumer satisfaction. Last mile delivery software allows customers to rate their service on an e-commerce platform. This functionality helps retailers improve operations and provide constructive feedback to workers. **Mobile and external integration:** Drivers can manage their deliveries via mobile integrations while on the road. In addition, customers are able to track their deliveries and leave feedback in mobile apps. Some last mile delivery software may even integrate with transportation management systems or ERP tools. ### What are the Benefits of Last Mile Delivery Software? **Faster delivery time:** Route planning and automatic dispatch allow couriers to quickly add a package to their route while optimizing their travel to speed up ETAs. When a parcel is delivered quicker, this means happier customers, brand loyalty, and a strong corporate reputation.  **Better customer experience:** Tangential to delivery times is improved customer satisfaction. When packages arrive quickly and when promised, customers feel satisfied and are more likely to convert to repeat purchasers. In addition, allowing customers to select package arrival windows gives them power and control over a process that can be frustrating without proper visibility. Centering the customer in the last mile delivery process means better customer service.  **Improved delivery operations and lower costs:** Machine learning, automation, and fleet analytics used in last mile delivery software also smooth out operations by queuing up orders, dispatching workers, and reducing fuel usage through route optimization. Because more efficient and less expensive operations are the ultimate goal of any strategic supply chain, last mile logistics platforms are vital for any business that uses e-commerce and ships goods to consumers’ houses. ### Who Uses Last Mile Delivery Software? Last mile delivery solutions are generally used by any company that sells and delivers products to a customer’s doorstep. Since many brick-and-mortar stores have online shopping platforms, this software can be used by virtually any business that sells a physical product or delivers food and beverages. **Food and beverage delivery businesses** : An increasing number of grocery stores and restaurants are offering on-demand delivery of food and beverages. For food that qualifies as perishable goods, they must be delivered as quickly as possible. Last mile delivery software helps make food deliveries more efficient through automatic group dispatching. This allows businesses to quickly group deliveries together by location, so drivers are able to cover multiple deliveries in one location. In addition, last mile logistics software keeps customers informed about when their order is arriving by providing a tracking feature as well as notifications of any delays or food adjustments. **E-commerce businesses** : Retailers that sell goods online can take advantage of all of the features that last mile delivery software has to offer. Nowadays, e-commerce businesses are expected to deliver goods promptly to prevent customers from moving to competitors that have fast delivery times. This software helps businesses by offering features for faster route planning, fleet management, and prioritized schedules for deliveries that need to be delivered quickly. From the customer side, they appreciate features such as live driver tracking, ETAs on package arrival, and driver communication options.  **Pharmaceuticals:** Companies that ship pharmaceuticals to customer doorsteps must have highly efficient supply chains that comply with legal regulations surrounding the transportation of controlled substances and protected patient information. Last mile delivery tools help consumers plan for when their medications arrive so as to prevent theft, and the software also provides vendors visibility into the final leg of transporting sensitive goods. #### Software Related to Last Mile Delivery Software Related solutions that can be used together with last mile delivery software include: [Fleet tracking software](https://www.g2.com/categories/fleet-tracking) **:** This software uses GPS technology to monitor activity, vehicles, and drivers while en route. Fleet track systems collect real-time data on driver performance and update ETAs for packages, much like last mile delivery tools. A key difference is this tool enables in-app communication between drivers and managers, whereas last mile tracking solutions include customers in the interaction with drivers. Fleet tracking is also mainly suited to assess driver performance and analyze operation costs. [Fleet management software](https://www.g2.com/categories/fleet-management) **:** Route planning, dispatching, cost analysis, and vehicle or driver tracking are core features of fleet management tools, which makes them similar to last mile logistics systems. However, fleet management isn’t limited to the last mile of parcel delivery and can be used more generally for the transportation of goods in company vehicles. ### Challenges with Last Mile Delivery Software Automation in the supply chain helps a business's bottom line, but that does not mean integrating software into operations is a pain-free process. Change management is sometimes necessary to ensure culture shifts toward industrialization, and getting company-wide buy-in to a tool is crucial to achieving ROI. Last mile delivery software has the following challenges. **Shifting cultures toward automation:** The supply chain is one of the industries most notorious for resisting progress. Despite the enormous benefit supply chains gain from automation, innovation usually happens through select forward-thinking companies or operations becoming so inefficient that there is no other option. With many companies falling into the latter category, integrating last mile logistics systems requires growing pains and change management. **Requires total buy-in and training:** An extension of culture shifts toward innovation is the need for cross-company buy-in to ensure a business can attain ROI with its new last mile delivery software. Multiple stakeholders use this software, such as couriers and warehouse managers, so there must be ample training to ensure the product is used correctly to increase efficiency, cut costs, shorten ETAs, and make customers happy. Without swift and total acceptance of the product and willingness to master using it, a company may not receive the full benefits of software that manages the last mile logistics process. **Insufficient customer engagement:** Not all last mile delivery tools are created equal when it comes to engaging customers. Although certain platforms have fully built-out chat, survey, and customer notification features, not all do. Thus, it’s crucial to invest in software that has robust customer service features to ensure a business gets the maximum ROI for automating the final leg of the logistics process. ### How to Buy Last Mile Delivery Software #### Requirements Gathering (RFI/RFP) for Last Mile Delivery Software The first step of the purchasing process is aligning with internal teams on the most important components they need from the last mile delivery system. Once the key requirements are identified, long and shortlists are created to select the best software for one’s company. #### Compare Last Mile Delivery Software Products **Create a long list** User experience and user-friendliness are important criteria to consider when forming a long list. Also, not all delivery management tools have robust customer engagement features, so note which products have built-out surveys, feedback systems, and live chatting with customers. Perhaps the most crucial thing to look for with a long list is the ease of integration with one’s existing tech stack.  **Create a short list** A shortlist can be created based on more unique criteria, such as the industry for which a product is designed. For example, some software is specifically designed for pharmaceutical delivery that takes into account additional regulatory requirements surrounding patient privacy and the distribution of controlled substances.  **Conduct demos** The next step is to have last mile delivery software vendors demonstrate the products on the shortlist to buyers. Buyers must have questions ready to check that the product meets core business requirements.  #### Selection of Last Mile Delivery Software **Choose a selection team** The selection team should include C-suite leadership from management, finance, logistics, and IT. CEOs offer direction to ensure the product makes sense with the company’s vision, CFOs can speak to the financial feasibility of the software’s implementation, logistics leaders can ask pointed questions about the tool’s functioning in day-to-day operations, and IT ensures it neatly fits with existing tech stacks. **Negotiation** Buyers must make sure to get an array of quotes that delineate how much the contract will cost and for how long it lasts. It is important to know that a vendor will bring its best salespeople to get the largest possible quote for their company, so buyers must be prepared to walk away if the contract does not meet your expectations. **Final decision** Logistics executives should be the final decision makers since they understand the nuances of last mile delivery and know in detail the unmet needs surrounding supply chain management. However, IT leaders must act as a check during the process to verify that the software can integrate into existing tech stacks.