### Contents

- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Investigation Management Software Resources

##### Glossary Terms, Discussions, and Reports to expand your knowledge on Investigation Management Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Investigation Management Software Glossary Terms

[![Case Management](https://learn.g2.com/hubfs/G2CM_GI029_Case_management_V1b.png "Case Management")](https://www.g2.com/glossary/case-management)

[Case Management](https://www.g2.com/glossary/case-management)

Case management refers to the processing of data and procedures for resolving cases. Learn more about case management, its benefits, and its applications.

by Amal Joby

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## Investigation Management Software Discussions

0

Question on: Case IQ
[How do you capture "complaint reasons" for specific complaint cases?](/discussions/how-do-you-capture-complaint-reasons-for-specific-complaint-cases)

Do you tag each case with a "complaint reason" type? If so, do you utilize 1 or reason/tag per case? How did you develop your list of complaint reasons?

First we select the case type to display the correct report. Then under our "type of incident" we select the type of complaint that we custom create a heading for. 

Answered: Steve Simpson on October 9, 2019

We typically classify these as "allegations", so a person may complain of workplace harassment (for example): we will log allegation number 1, categorized as "workplace harassment" plus additional details as needed. Later, we can report on how many allegations we received in a given period of time, as well as what type of allegations, what percentage was substantiated, unfounded, etc. i-Sight will allow you to tailor this to fit your nomenclature or preferred definitions, in other words it will follow your case process.

Answered: Arturo Petraia on March 9, 2022

We use a regulatory required drop down list (pick list) to capture this

Answered: Bill Bradish on March 17, 2022

[See more answers (2)](javascript:void(0);)

[Your answer](/discussions/how-do-you-capture-complaint-reasons-for-specific-complaint-cases/comments/new?remote=true)

0

Question on: Resolver
[Why Resolver Risk Assessment?](/discussions/why-resolver-risk-assessment)

Why should I choose Resolver Risk Assessment (Ballot) software?

It user friendly and ease to track incident and complaints. 

Answered: melissa Gonzales on June 9, 2021

[Your answer](/discussions/why-resolver-risk-assessment/comments/new?remote=true)

0

Question on: Resolver
[Why Resolver Compliance Management?](/discussions/why-resolver-compliance-management)

Why should I choose Resolver's Compliance Management App?

Instead of waiting for the next audit results, Resolver enables real-time visibility on an organization's preparedness/compliance by integrating historical data based on recorded incidents, patrols, and audit results. This data synthesis gives leaders much better insight into their organization's compliance (most important) and readiness for internal or external audits. 

Answered: Tom Newman on November 25, 2021

[Your answer](/discussions/why-resolver-compliance-management/comments/new?remote=true)

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## Investigation Management Software Reports

Momentum Grid® Report for Investigation Management

Summer 2026

G2 Report: Momentum Grid® Report

Mid-Market Grid® Report for Investigation Management

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Investigation Management

Summer 2026

G2 Report: Grid® Report

Grid® Report for Investigation Management

Summer 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Investigation Management

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Investigation Management

Spring 2026

G2 Report: Momentum Grid® Report

Mid-Market Grid® Report for Investigation Management

Spring 2026

G2 Report: Grid® Report

Grid® Report for Investigation Management

Spring 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Investigation Management

Spring 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Investigation Management

Winter 2026

G2 Report: Grid® Report