Interactive patient care (IPC) systems allow health care providers to engage, entertain, and educate patients across the care continuum via tablets, multimedia devices, in-room TVs, and online patient portals. IPC solutions initially referred to the caregiver communications and resources provided to the patient at the physical bedside, but the solutions have evolved to include educational resources that the patient and their family could access even after discharge from the hospital. Patients benefit from IPC systems’ ability to diminish their isolation, loneliness, and confusion. In turn, IPC systems help hospitals and health care organizations improve patient outcomes and care quality, as well as diminish readmission rates.
To qualify for inclusion in the IPC (Interactive Patient Care) Systems category, a product must:
- Leverage multimedia devices
- Integrate or communicate with EHRs and patient data to provide interactive services that are tailored to the patient’s medical history and requirements
- Prepare the patient and their family for discharge
- Ensure that the hospital or health care organization can meet patient information requirements
