# Best Healthcare Payer Care Management Workflow Applications Software - Page 7

## How Many Healthcare Payer Care Management Workflow Applications Software Products Does G2 Track?

**Total Products under this Category:** 104

### Category Stats (Aug 2026)

- **Average Rating:** 4.1/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 04, 2026_

## How Does G2 Rank Healthcare Payer Care Management Workflow Applications Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 500+ Authentic Reviews
- 104+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Healthcare Payer Care Management Workflow Applications Software
 ![G2 Grid® for Healthcare Payer Care Management Workflow Applications Software plotting products by satisfaction and market presence](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications/grids.png?focus%5B%5D=1335611&focus%5B%5D=71280&focus%5B%5D=12628&focus%5B%5D=64698)

Highlighted products: Silna Health, athenaOne, Axxess Home Health, and LGI RPA.

Underlying data: [Grid® JSON](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications/grids.json?focus%5B%5D=silna-health&focus%5B%5D=athenaone&focus%5B%5D=axxess-axxess-home-health&focus%5B%5D=lgi-rpa)

**Sponsored**

### Zoho Desk

Zoho Desk is a web-based help desk software solution designed to assist organizations in providing exceptional customer support experiences. This platform serves as a centralized hub for managing customer interactions across multiple channels, allowing businesses to streamline their support processes and enhance overall customer satisfaction. By focusing on the needs of both customers and support agents, Zoho Desk aims to create a more efficient and effective help desk environment. Targeted primarily at businesses of all sizes, Zoho Desk caters to customer support teams looking to improve their service delivery and operational efficiency. The software is particularly beneficial for organizations that require a robust system to manage inquiries from various communication channels, including email, chat, social media, and phone. With its comprehensive feature set, Zoho Desk is well-suited for industries such as retail, technology, healthcare, and finance, where customer engagement and support are critical to success. One of the standout features of Zoho Desk is its omnichannel support capability, which allows businesses to engage with customers seamlessly across different platforms. This ensures that customers receive consistent and timely responses, regardless of how they choose to reach out. Additionally, the platform enhances agent productivity through automation tools that handle repetitive tasks, enabling support teams to focus on more complex customer issues. The integration of AI capabilities further empowers agents by providing them with insights and suggestions based on historical data and customer interactions. Zoho Desk also offers extensive customization options, allowing organizations to tailor the help desk experience to their specific needs. Users can create custom workflows, set up automated responses, and design personalized dashboards to monitor performance metrics. This level of customization ensures that businesses can adapt the software to fit their unique operational requirements, ultimately leading to improved service delivery and customer satisfaction. Furthermore, Zoho Desk provides real-time performance insights, enabling support managers to track key metrics and make data-driven decisions. The ability to analyze customer interactions and agent performance helps organizations identify areas for improvement and optimize their support strategies. With its cost-effective pricing model, Zoho Desk stands out as a practical solution for businesses seeking to enhance their customer support capabilities without incurring excessive expenses.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1458&secure%5Bchosen_at%5D=2026-08-10T21%3A47%3A37Z&secure%5Bdisplayable_resource_id%5D=58&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=2743&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2743&secure%5Bresource_id%5D=1458&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhealthcare-payer-care-management-workflow-applications%3Fpage%3D7&secure%5Btoken%5D=0aa0f9893e1a5007f458de548f13cb8f9e26a88af1f8d3f6b5d8d33909bc88c6&secure%5Burl%5D=https%3A%2F%2Fwww.zoho.com%2Fdesk%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dcpc%26utm_campaign%3DReview-Websites&secure%5Burl_type%5D=custom_url)

### [SentactSinglePoint](https://www.g2.com/products/sentactsinglepoint/reviews)

Our user friendly service requesting platform uses a powerful search engine and the ability to easily order multiple services with just a few clicks reducing your overhead. The solution uses robust logic to automatically assign tasks in a complex, high volume enterprise operation.

#### Who Is the Company Behind SentactSinglePoint?

- **Seller:** [Sentact](https://www.g2.com/sellers/sentact)
- **Year Founded:** 2003
- **HQ Location:** Wexford, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f9305aa89d7a1a4cd9bfadc5126fa83bcbc083cee16290be773fcaa2c8b1cca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsentact&secure%5Burl_type%5D=linkedin_company_website)  
29 employees on LinkedIn®

### [SIMRS](https://www.g2.com/products/simrs/reviews)

Trustmedis is a solution for managing patients, online appointments and digital healthcare records.

#### Who Is the Company Behind SIMRS?

- **Seller:** [Trust Medis](https://www.g2.com/sellers/trust-medis)
- **Year Founded:** 2016
- **HQ Location:** Surabaya, ID
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f362ff9f9f4541fd423a305419b7c8b0dd66f3c42497e5f48bf00d2eabe0138&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrustmedis&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

### [Software Medical Hospital Manager](https://www.g2.com/products/software-medical-hospital-manager/reviews)

Softway Medical's HDS Ecosystem is data hosting software for hospitals.

#### Who Is the Company Behind Software Medical Hospital Manager?

- **Seller:** [Softway Medical](https://www.g2.com/sellers/softway-medical)
- **Year Founded:** 2006
- **HQ Location:** Fuveau, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21cd6cbfcf34be3f19917d4f011a8d6409f8b991cdf2dd01fde8bf5cc0564ebe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoftway-medical&secure%5Burl_type%5D=linkedin_company_website)  
721 employees on LinkedIn®

### [Surge HIMS](https://www.g2.com/products/surge-hims/reviews)

Surge HIMS is a web based solution that manages your hospital information from Patient EMR to Financial Accounting, smoothly in an integrated manner.

#### Who Is the Company Behind Surge HIMS?

- **Seller:** [Yash IT Technologies](https://www.g2.com/sellers/yash-it-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [T6 Frontline Clinicians](https://www.g2.com/products/t6-frontline-clinicians/reviews)

T6 is now in use at Level 1 and Level 2 trauma centers across the US as an EHR-independent iOS software application on Apple iPads®

#### Who Is the Company Behind T6 Frontline Clinicians?

- **Seller:** [T6 Health Systems](https://www.g2.com/sellers/t6-health-systems)
- **Year Founded:** 2014
- **HQ Location:** Brookline, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=59f98a09c68a2b61ffa99b748bb1be3ec123be750503d2305f4b2cc81ddb69c6&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ft6-health-systems&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

### [The Gemini Hospital Management Software](https://www.g2.com/products/the-gemini-hospital-management-software/reviews)

The Gemini Hospital Management Software provides a comprehensive solution to the health care industry. The application is capable of handling clinical, administrative and financial aspects of patient care. Information about appointments, bed availability, and schedules of doctors, specialized services, and treatments are easily accessible.

#### Who Is the Company Behind The Gemini Hospital Management Software?

- **Seller:** [THE GEMINI](https://www.g2.com/sellers/the-gemini)
- **Year Founded:** 2000
- **HQ Location:** Dubai, AE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53ebcdca60e426b528c2072af3a6d622820ba68bb1bdb5c948c6b2123dd87cf5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthe-gemini%2F&secure%5Burl_type%5D=linkedin_company_website)  
51 employees on LinkedIn®

### [TiaMD NuMR](https://www.g2.com/products/tiamd-numr/reviews)

TiaMD NuMR's integrated virtual clinic is a hospital workflow management solution that incorporates TiaMD Rapid Responz, TiaCoder, TiaCare, and modular enterprise resource planning (ERP) services to provide a holistic, scalable health management system (HMS) for care providers of all sizes.

#### Who Is the Company Behind TiaMD NuMR?

- **Seller:** [TiaTech Health Technologies](https://www.g2.com/sellers/tiatech-health-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0cbb9cb341a9a46724eaa3dd9f07102e115dcfce356cd5f5adef14ffe0e3663a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftiatech-health-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Tirupati HMS](https://www.g2.com/products/tirupati-hms/reviews)

Tirupati International is hospital management software, based in India.

#### Who Is the Company Behind Tirupati HMS?

- **Seller:** [Tirupati International](https://www.g2.com/sellers/tirupati-international-7ba61971-36ba-477f-bb82-a0d0692144ee)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Unified Payer Platform](https://www.g2.com/products/unified-payer-platform/reviews)

MedHOK is the industry's first and only Unified Payer Platform that unifies and makes actionable members' medical and pharmacy history, appeals and grievances, enrollment data, interventions, claims, communications, and every interaction with the plan, provider, or business partner into one system that spans the entire enterprise.

#### Who Is the Company Behind Unified Payer Platform?

- **Seller:** [MedHOK](https://www.g2.com/sellers/medhok)
- **Year Founded:** 2010
- **HQ Location:** Tampa, Florida, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eb156095a60ef2c42b9a0daa913f5633d8378944eced28d1b267a187279fc3fd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmhk%2F&secure%5Burl_type%5D=linkedin_company_website)  
363 employees on LinkedIn®

### [unisonMD](https://www.g2.com/products/unisonmd/reviews)

unisonMD is a cloud-based, enterprise rounding solution designed to allow ambulatory and hospital-based medical groups achieve their clinical and business goals in the inpatient and outpatient setting.

#### Who Is the Company Behind unisonMD?

- **Seller:** [MCA Systems](https://www.g2.com/sellers/mca-systems)
- **Year Founded:** 2010
- **HQ Location:** Fredericksburg, US
- **Twitter:** @unisonMD  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c50e33e1e439ec5c26b8ad2923ad5f6a80da1675338cfb4f27e6f6b878a23d69&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funisonmd&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

### [Vertikal Systems Medical Software](https://www.g2.com/products/vertikal-systems-medical-software/reviews)

Patient Manager Advanced is a quality Medical Billing Software for Medical Teams that includes Electronic Health Records (EHR), Electronic Medical Records.

#### Who Is the Company Behind Vertikal Systems Medical Software?

- **Seller:** [Vertikal Systems](https://www.g2.com/sellers/vertikal-systems)
- **HQ Location:** N/A
- **Twitter:** @vertikalsystems  
42 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Virtuo MIS](https://www.g2.com/products/virtuo-mis/reviews)

Virtuo MIS software solutions for healthcare management encompass all areas of finance, decision support, supply chain, human resources and payroll.

#### Who Is the Company Behind Virtuo MIS?

- **Seller:** [MediSolution](https://www.g2.com/sellers/medisolution)
- **Year Founded:** 1974
- **HQ Location:** Rimouski, CA
- **LinkedIn® Page:** [ca.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9fdfc369afe079e24d0b7d6a7ab8c96ef5be673fb4f79aefad23db008a3d38b0&secure%5Burl%5D=https%3A%2F%2Fca.linkedin.com%2Fcompany%2Fmedisolution&secure%5Burl_type%5D=linkedin_company_website)  
204 employees on LinkedIn®

### [Wambi](https://www.g2.com/products/wambi/reviews)

Wambi is a gamified-digital employee performance system powered by real-time patient feedback. Through recognizing compassionate care and empowering individual care providers, Wambi facilitates behavioral change and real-time service recovery, while rewarding outstanding care.

#### Who Is the Company Behind Wambi?

- **Seller:** [Wambi](https://www.g2.com/sellers/wambi)
- **Year Founded:** 2018
- **HQ Location:** Bryn Mawr, US
- **Twitter:** @WambiCares  
226 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c9b74248c9faa3fc1b8b950986ccbf118af0d296f7dcf2230732f8d152b20feb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwambi-llc%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

### [Xsolis' Dragonfly (formerly known as CORTEX)](https://www.g2.com/products/xsolis-dragonfly-formerly-known-as-cortex/reviews)

Xsolis is an AI-driven technology company with a human-centered approach, fostering collaboration between healthcare providers and payers through real-time transparency, objective data for increased accuracy and alignment of medical necessity decisions, and more efficient outcomes. Dragonfly®, its AI-driven proprietary platform, is the first and only solution to use real-time predictive analytics to continuously assign an objective medical necessity score and assess the anticipated level of care for every patient, enabling more efficiency across the healthcare system. Xsolis is headquartered in Franklin, Tennessee. For more information, visit www.xsolis.com.  

#### Who Is the Company Behind Xsolis' Dragonfly (formerly known as CORTEX)?

- **Seller:** [Xsolis](https://www.g2.com/sellers/xsolis)
- **Year Founded:** 2013
- **HQ Location:** Franklin, US
- **Twitter:** @Xsolis\_Health  
239 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01457070cfa4c9e0c288dd5f939209b882430386ca3880acfa61f115e46e9f5b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fxsolis%2F&secure%5Burl_type%5D=linkedin_company_website)  
261 employees on LinkedIn®

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[Browse Healthcare Payer Care Management Workflow Applications Themes](/categories/healthcare-payer-care-management-workflow-applications/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Heathcare payer care management workflow applications ease the overall operational efficiency of healthcare care managers and providers.

To qualify for inclusion in the Healthcare Payer Care Management Workflow Applications category, a product must:

- Optimize, centralize, or facilitate interoperability, data management, and/or business operations
- Integrate with existing infrastructure and solutions
- Adapt to the requirements and demands of healthcare regulation

Show More