# Best Genesys AppFoundry Marketplace - Page 6

## How Many Genesys AppFoundry Marketplace Products Does G2 Track?

**Total Products under this Category:** 211

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Agent Assist (+1.89%) - Among all products in this category, Google Cloud Agent Assist recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Genesys AppFoundry Marketplace Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,200+ Authentic Reviews
- 211+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

**Sponsored**

### Domo

Domo's AI and Data Products Platform empowers organizations to turn data into actionable insights and solutions. It allows users to seamlessly connect diverse data sources, prepare data for use, and generate dynamic reports and visualizations—all within a single interface. With built-in AI and automation capabilities, teams can easily build and use AI agents, streamline workflows, and create tailored solutions.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2450&secure%5Bchosen_at%5D=2026-08-03T22%3A31%3A42Z&secure%5Bdisplayable_resource_id%5D=1181&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=604&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=604&secure%5Bresource_id%5D=2450&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fgenesys-appfoundry-marketplace%3Fpage%3D6&secure%5Btoken%5D=b6718263c9e426e238b1893668735361c5e0a70959478bbe52a95f9eab0f6900&secure%5Burl%5D=https%3A%2F%2Fwww.domo.com%2Fsolution%2Fai-transform%3Futm_source%3DG2Crowd%26utm_medium%3Ddisplay%26utm_campaign%3DPortalSite_Category_ETL_FY27_NAM%26campid%3D701Vu00002CQHjpIAH&secure%5Burl_type%5D=custom_url)

### [Acapela](https://www.g2.com/products/acapela/reviews)

With Acapela VaaS, speech empowering an application is this simple: connect to Acapela VaaS server, send the text and let VaaS do the talking

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Acapela?

- **Ease of Use:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Acapela?

- **Seller:** [Acapela](https://www.g2.com/sellers/acapela)
- **HQ Location:** Mons, BE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f3e7a3f4bf20a41842f58b50acff643c2fe596421607a10679f6ee12c591eede&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facapela-group%2F&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Acapela?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Acapela's interface to be **easy to use** , enhancing their experience with natural-sounding voices.
- Users appreciate the **high-quality, natural-sounding voices** of Acapela, enhancing their text-to-speech experience significantly.
- Users rave about the **high-quality, natural-sounding voices** of Acapela, making it a top choice for text-to-speech.
- Users appreciate the **high-quality, natural-sounding voices** of Acapela, finding it user-friendly and effective.
- Users love the **natural-sounding voice customization** of Acapela, appreciating its high quality and user friendliness.

##### Cons

- Users express concerns about the **subscription costs** associated with Acapela VaaS, making it potentially expensive for some.
- Users find Acapela VaaS to be **expensive** due to mandatory subscriptions, impacting overall accessibility and usability.
- Users note the **dependency on stable internet** for Acapela VaaS, which can hinder usability and flexibility.
- Users struggle with **software unreliability** due to dependency on stable internet connection and subscription costs.
- Users experience **subscription issues** with Acapela, as it mandates ongoing costs for access and stability.

#### What Are Recent G2 Reviews of Acapela?

**["My honest review on Acapela VaaS"](https://www.g2.com/survey_responses/acapela-review-7625100)**

**Rating:** 5.0/5.0 stars

_— Rishabh C._

[Read full review](https://www.g2.com/survey_responses/acapela-review-7625100)

### [Acuity](https://www.g2.com/products/touchpoint-one-acuity/reviews)

‍TouchPoint One pioneers innovative workforce performance solutions that fuse human-centric design with artificial intelligence. Our flagship Acuity platform is a premier, cloud-based contact center data and performance management platform that integrates AI-driven analytics, function-specific co-pilots, real-time dashboards, workforce coaching, tailored quality management, and pioneering gamification to boost operational efficiency, employee engagement, and CX performance. These powerful features work in harmony to enable your CX workforce to consistently surpass performance expectations, setting new standards for excellence and productivity. Unleash the Power of TouchPoint One's Acuity Platform AI-Enhanced Performance Management: Leverage AI-driven analytics and real-time dashboards to elevate contact center operations. Intelligent Workforce Coaching: Automate dynamic, data-driven coaching plans with AI, providing supervisors with actionable insights to boost agent performance. Innovative Gamification: Engage your workforce through A-GAME Leagues, integrating senior leaders into competitive and fun environments. Seamless Data Integration: Automate data aggregation for accurate, comprehensive insights that inform strategic decisions. Interactive Dashboards: Role-based, real-time dashboards offer performance and engagement intelligence. Custom Workflow Digitization: Streamline operations with tailored digital workflows, capturing and measuring CX workforce effectiveness. Quality Assurance Excellence: Utilize AI-powered tools like IQAssure to automate quality monitoring and ensure high service standards. Comprehensive Reporting: Generate detailed, actionable reports to drive continuous improvement.

#### Who Is the Company Behind Acuity?

- **Seller:** [TouchPoint One](https://www.g2.com/sellers/touchpoint-one)
- **Year Founded:** 2012
- **HQ Location:** Indianapolis, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c23965706bebf02d04c7375ebdf00dd18d50ed961b661db83ccf6e7501d85c9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftouchpoint-one-llc%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [ArmorVox for Genesys: Omni Channel Voice Biometric Engine](https://www.g2.com/products/armorvox-for-genesys-omni-channel-voice-biometric-engine/reviews)

ArmorVox is Auraya’s proprietary voice biometrics technology designed with advanced machine learning algorithms to identify and verify speakers in digital apps, browsers, AI bots, voice assistants, chat, contact centre, IVR and other digital channels.

#### Who Is the Company Behind ArmorVox for Genesys: Omni Channel Voice Biometric Engine?

- **Seller:** [Auraya Systems](https://www.g2.com/sellers/auraya-systems)
- **Year Founded:** 2010
- **HQ Location:** Macquarie Park, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aec88488a1e76042f4771591551223bea56f4c5e2560c5d9d548293ddd9aea8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faurayasystems%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

### [Audit Trail for Genesys](https://www.g2.com/products/audit-trail-for-genesys/reviews)

Audit Trail for Genesys helps track changes, activity and license usage within your Genesys platform.

#### Who Is the Company Behind Audit Trail for Genesys?

- **Seller:** [eemaan](https://www.g2.com/sellers/eemaan)
- **Year Founded:** 2003
- **HQ Location:** Reading, GB
- **LinkedIn® Page:** [uk.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72417e3d9c3e2e910c7b3334e4a4e3642d60c49c3ec43ef3c3ce8a7599cb152d&secure%5Burl%5D=https%3A%2F%2Fuk.linkedin.com%2Fcompany%2Feemaan-limited&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

### [Automaton](https://www.g2.com/products/automaton/reviews)

Automaton is a test automation tool. Automaton uses a visual flow chart-based design interface. It enables end to end continuous test automation of all components in application development - Web, APIs, Logs and Database Processes/Operations. With no-code interface, users without any coding knowledge can run the application. It comes with rich set of APIs that helps Automaton to integrate with popular CI tools like Jenkins. Available as a SaaS offering, for On-Premise deployments and in a hybrid model. Key Features according to the vendor: 1. Data-Driven Testing Upload bulk credentials through single CSV file. 2. Regression Testing Take a big leap from execution planning to creation of regression plans. 3. Reusability Access reusable test steps while executing the new test case. 4. Collaboration Test cases and steps can be duplicated and shared with other users within the group. 5. No-Code Testing Codeless testing automation is powered by flow chart-based UI. 6. UX & Usability Configurable GUI and CLI enable users to handle most complex test cases easily. 7. Easy to Use Intuitive UI and support documentation help the users to understand the tool quickly.

#### Who Is the Company Behind Automaton?

- **Seller:** [Torry Harris Business Solutions](https://www.g2.com/sellers/torry-harris-business-solutions-c3668e74-c103-4807-af4b-6e3d792d8cd4)
- **Year Founded:** 1998
- **HQ Location:** Perth Amboy, US
- **Twitter:** @torryharris  
1,766 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88a871467876c0b607242cf7722a1aa44872379a139582df7afbad12e0b00f22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftorry-harris-integration-solutions&secure%5Burl_type%5D=linkedin_company_website)  
2,177 employees on LinkedIn®

### [Auvious Videο Counselor](https://www.g2.com/products/auvious-vide-counselor/reviews)

Auvious is a multi-purpose, multi-industry, unified communications platform. The direct result of our persistent efforts to solve complex problems in the field of communications through innovative simple solutions, common in large organizations and enterprises.

#### Who Is the Company Behind Auvious Videο Counselor?

- **Seller:** [Auvious](https://www.g2.com/sellers/auvious)
- **Year Founded:** 2016
- **HQ Location:** Paralimni, CY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5c8030aea680828d054329f250719006a0f2dc0cf5cc4c6e3f2fefec923b9297&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fauvious&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

### [Avtex](https://www.g2.com/products/avtex-avtex/reviews)

Every experience your customers have with your brand is an opportunity to build a relationship – or lose one. At Avtex, we help you create better experiences, allowing you to develop lasting customer relationships.

#### Who Is the Company Behind Avtex?

- **Seller:** [Avtex](https://www.g2.com/sellers/avtex-9ccf6ee6-0884-4574-8f7b-b856ca229181)
- **Year Founded:** 1972
- **HQ Location:** Bloomington, MN
- **Twitter:** @avtex  
1,135 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dff4ebebfbab1d7fb9f9725b91b245dee6d192d44cb0d7dbd80aff707033048f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Favtex-solutions&secure%5Burl_type%5D=linkedin_company_website)  
168 employees on LinkedIn®

### [Be Aware 360](https://www.g2.com/products/be-aware-360/reviews)

Be Aware 360 is a unified desktop which enables agents from the contact center to the back-office to have a single screen´s view of all the customer’s records, history, manage cases, tickets and monitor SLAs of a task or the overall process, streamlining the organization

#### Who Is the Company Behind Be Aware 360?

- **Seller:** [Be Aware 360®](https://www.g2.com/sellers/be-aware-360)
- **HQ Location:** Santiago, Chile
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c872d2389ff60923c695a1c387f27815d72c0eea9068f284f9ebde98ab44ac8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finmotion-servicios-s-a-%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Be Informed](https://www.g2.com/products/be-informed/reviews)

Be Informed is a rules driven Robotic Process Automation platform that excels in supporting complex processes, automating knowledge work and dealing with contextual data.

#### Who Is the Company Behind Be Informed?

- **Seller:** [Be Informed](https://www.g2.com/sellers/be-informed)
- **Year Founded:** 2006
- **HQ Location:** Apeldoorn, NL
- **Twitter:** @beinformedcom  
344 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c86b5aac60925143ec2ed5cfa0387dcbd1d84503dbcb5a97876a64dd009a278b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbe-informed&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

### [Bespoken Automated Testing for IVR](https://www.g2.com/products/bespoken-automated-testing-for-ivr/reviews)

Test faster and significantly reduce errors while incorporating multiple languages and accents into your testing practices with Bespoken’s Automated Testing for IVR. Ensure that your system is working all the time, make sure all your users are understood without frustration, and in the process, increase customer satisfaction, call deflections and first-call-resolution, all of which leads to significantly higher ROI on your Genesys investment.

#### Who Is the Company Behind Bespoken Automated Testing for IVR?

- **Seller:** [Bespoken](https://www.g2.com/sellers/bespoken)
- **Year Founded:** 2016
- **HQ Location:** Orlando, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=420e0be81bcf14dacc9789e9d86e1d00e600ba5783a522208bc18e22b37e29e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbespokenai%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

### [Blackchair Auditing Record Solution](https://www.g2.com/products/blackchair-auditing-record-solution/reviews)

If you need to ensure business integrity of your configuration design, resolve challenging business issues relating to poor change control, as well as ensuring your intellectual property is always retained in your business, then our solution can help.

#### Who Is the Company Behind Blackchair Auditing Record Solution?

- **Seller:** [Blackchair Software Limited](https://www.g2.com/sellers/blackchair-software-limited)
- **Year Founded:** 2005
- **HQ Location:** Theale, England, United Kingdom
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=00abf840b2db050ecdd2e6bb1f21116eb6df556c73487e0c463050583ddb48b4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblackchair%2F&secure%5Burl_type%5D=linkedin_company_website)  
35 employees on LinkedIn®

### [blinkyDings](https://www.g2.com/products/blinkydings/reviews)

BlinkyDings is a special add-on which signals the current Genesys status of agents and informs about incoming interactions. Signaling takes place visually by use of an external USB light (Kuando Busylight) and by on-screen desktop notifications, even when working in another browser window.

#### Who Is the Company Behind blinkyDings?

- **Seller:** [Deliberate](https://www.g2.com/sellers/deliberate)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [BluIP SIP Trunking](https://www.g2.com/products/bluip-sip-trunking/reviews)

BluIP SIP Trunking allows you to gracefully migrate to the cloud because it can be coupled with unified communications within the same enterprise.

#### Who Is the Company Behind BluIP SIP Trunking?

- **Seller:** [BluIP](https://www.g2.com/sellers/bluip)
- **Year Founded:** 2011
- **HQ Location:** Las Vegas, US
- **Twitter:** @BluIPinc  
556 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=391a90426d513f67e1a4d03aab2ab917f3e1f3deaa82634ccf609f7e5707cc93&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbluip%2F&secure%5Burl_type%5D=linkedin_company_website)  
78 employees on LinkedIn®

### [BOTTER](https://www.g2.com/products/botter/reviews)

Botter Chatbot Framework consists of many components designed to enrich and complement Pure Cloud with a state of the art UI/X with one of the latest cognitive Chatbot flow builder technologies in the market with an accurate Arabic NLP engine supporting more than 20+ languages.

#### Who Is the Company Behind BOTTER?

- **Seller:** [IST Networks](https://www.g2.com/sellers/ist-networks)
- **Year Founded:** 2002
- **HQ Location:** Cairo, EG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0fbc67e62a277f29c5aca3365b50cc479b94ded312c697e9563349d77e4af130&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fist-networks&secure%5Burl_type%5D=linkedin_company_website)  
452 employees on LinkedIn®

### [CDSS Social Messaging Connector](https://www.g2.com/products/cdss-social-messaging-connector/reviews)

CDSS social messaging connector enables integration between Genesys Cloud and various social messaging platforms, including WhatsApp, Facebook Messenger, WeChat, Telegram. This enables corporations to maintain a market presence, build connections and generate prospects with their customers on one single integrated platform.

#### Who Is the Company Behind CDSS Social Messaging Connector?

- **Seller:** [Continuous Technology International Limited (CTINT)](https://www.g2.com/sellers/continuous-technology-international-limited-ctint)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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[Browse Genesys AppFoundry Marketplace Themes](/categories/genesys-appfoundry-marketplace/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated June 16, 2025

The Genesys AppFoundry Marketplace category features applications that offer services from advanced analytics to CRM integrations and workforce engagement tools. These solutions aim to improve customer interactions, optimize contact center operations, and enrich the agent experience by seamlessly connecting with Genesys products. Key features include real-time data synchronization, customizable reporting, API integration, and user-friendly interfaces to simplify complex customer journey processes. Products in this category can all be found in the Genesys AppFoundry Marketplace.

To qualify for inclusion in the Genesys AppFoundry Marketplace category, a product must:

- Be available for purchase or integration through the Genesys AppFoundry Marketplace
- Provide functionality that enhances or integrates with Genesys Cloud CX or related systems
- Offer features that improve customer service operations, such as automation, data integration, or enhanced communication capabilities

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