# Best Genesys AppFoundry Marketplace - Page 13

## How Many Genesys AppFoundry Marketplace Products Does G2 Track?

**Total Products under this Category:** 211

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Cogito (+6.25%) - Among all products in this category, Cogito recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Genesys AppFoundry Marketplace Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 5,200+ Authentic Reviews
- 211+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

**Sponsored**

### Procedureflow

Procedureflow transforms complex operating procedures into structured visual workflows that people and AI agents can follow in real time. Teams receive step-by-step guidance in the flow of work, while AI agents access governed, structured knowledge through APIs. Procedureflow integrates with enterprise systems to deliver guidance directly where work happens and provide insights into process adoption, execution, and operational performance. Procedureflow is the AI knowledge infrastructure for guided execution: visual by design, governed by default, and machine-readable from day one. Built for regulated, high-stakes operations across financial services, insurance, utilities, healthcare, government, and retail, Procedureflow helps organizations standardize execution at scale. The result is faster onboarding, audit-ready operations, reduced operational risk, and one governed source of truth for both humans and AI. No more static PDFs, outdated wikis, or hallucinated answers for the work that matters most. Proven results across 120+ organizations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2450&secure%5Bchosen_at%5D=2026-08-05T11%3A44%3A01Z&secure%5Bdisplayable_resource_id%5D=2450&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2450&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20875&secure%5Bresource_id%5D=2450&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fgenesys-appfoundry-marketplace%3Fpage%3D13&secure%5Btoken%5D=be30c1495ecc85c1892af1b263496168aafc80e3280c865f3f6a5bac505681b5&secure%5Burl%5D=https%3A%2F%2Fprocedureflow.com%2Fg2-reviews%3Futm_source%3Dg2%26utm_medium%3Dpaid_social%26utm_campaign%3Dg2_2026&secure%5Burl_type%5D=custom_url)

### [SWIFT Marketo Adapter](https://www.g2.com/products/swift-marketo-adapter/reviews)

The SWIFT Marketo Adapter connects the Genesys CX platform with Marketo. Users can leverage Marketo marketing attributes to provide an enhanced customer experience through intelligent routing. Agents can better service clients and prospects by having marketing customer profiles and marketing campaign information at their fingertips.

#### Who Is the Company Behind SWIFT Marketo Adapter?

- **Seller:** [Avtex](https://www.g2.com/sellers/avtex-9ccf6ee6-0884-4574-8f7b-b856ca229181)
- **Year Founded:** 1972
- **HQ Location:** Bloomington, MN
- **Twitter:** @avtex  
1,135 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dff4ebebfbab1d7fb9f9725b91b245dee6d192d44cb0d7dbd80aff707033048f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Favtex-solutions&secure%5Burl_type%5D=linkedin_company_website)  
168 employees on LinkedIn®

### [Sycurio.Digital](https://www.g2.com/products/sycurio-digital/reviews)

Sycurio digital delivers better CX and more secure payments across every enterprise engagement channel. Our solutions remove the cost and complexity of payment systems integration and PCI DSS compliance and make your customers’ payment experiences flow seamlessly – giving them choice and trust in the way you process their payments. Our powerful payment APIs are built to integrate with your cloud contact center solutions, CRM and payment gateways enabling you to take payments in any and every digital channel you choose. And our engineered-in PCI compliance solutions ensure that your PCI DSS reporting is kept to the minimum Self-Assessment Questionnaire ‘A’ level (SAQ-A). Sycurio’s payment API and agent user interface delivers a platform that you can use to build a customer experience that both matches their needs and your goals. Each digital payment link can be personalised, is highly secure and fully configurable. They can be protected by passwords or become inactive after successful payment, set to expire after a specific number of clicks, or by time- or be geolocation-specific. Agents and your systems can view and track each link in real time using Sycurio’s comprehensive tools and API, ensuring you have complete control to initiate further automated processes or engage with customers to encourage the progression of the payment. In addition, Sycurio.Digital payment links can be utilized by all agents, remote workers and field workforces without mandatory PCI DSS clearance or the PCI payment security training. Your organization and people are automatically protected in every Sycurio protected payment transaction. Your customer’s sensitive payment card information is completely shielded from your network, systems and agents, ensuring maximum security for you and them, and PCI DSS compliance with minimal effort. Sycurio.Digital secure payment links can be easily embedded in: • Contact center & CRM systems • ERP platforms • SMS & email messages • Agent chat and messaging applications • Social media and social commerce environments • AI driven chat & voicebots • IVR systems • Used as alternative payment methods for e-commerce • Presented as QR payment codes on printed invoices and point of sale materials Sycurio’s payment solutions perfectly balance CX with security As a longstanding Level 1 PCI Service Provider and accredited by both Visa & Mastercard, Sycurio creates better ways to create brilliant payment journeys that plug directly into your existing systems and platforms – we help you to create lasting customer trust and loyalty in every payment transaction.

#### Who Is the Company Behind Sycurio.Digital?

- **Seller:** [Sycurio](https://www.g2.com/sellers/sycurio)
- **Year Founded:** 2009
- **HQ Location:** Guildford, England, United Kingdom
- **Twitter:** @Sycurio  
713 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4398b811b104070609ea28d5a5f21c456c36ed7a26af9b28f714235ca397dfa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsycurio%2F&secure%5Burl_type%5D=linkedin_company_website)  
114 employees on LinkedIn®

### [Synaptum](https://www.g2.com/products/synaptum/reviews)

Synaptum® from VirtuaTell totally automates the collection of CX feedback surveys with no agent involvement, seamlessly integrated and omnichannel. for any Genesys Cloud (or on-premise) customer. CX feedback collected via phone, email, SMS, web, chat and social channels are all available to all levels of the organisation, with roles-based access control.

#### Who Is the Company Behind Synaptum?

- **Seller:** [Virtuatell](https://www.g2.com/sellers/virtuatell)
- **Year Founded:** 2000
- **HQ Location:** London, GB
- **Twitter:** @virtuatell  
119 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b24a492175a2b8428960802df18b62b41d2c15a335dcd705a521df4a2b6ffd80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvirtuatel-ltd&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Sync for Genesys](https://www.g2.com/products/sync-for-genesys/reviews)

Sync for Genesys allows simple sync scripts to synchronize partial or whole Genesys environments. Maintain full records of synchronized changes. Crate portable and scripts for use in any Genesys Configuration environment. All links and dependencies are automatically handled.

#### Who Is the Company Behind Sync for Genesys?

- **Seller:** [eemaan](https://www.g2.com/sellers/eemaan)
- **Year Founded:** 2003
- **HQ Location:** Reading, GB
- **LinkedIn® Page:** [uk.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=72417e3d9c3e2e910c7b3334e4a4e3642d60c49c3ec43ef3c3ce8a7599cb152d&secure%5Burl%5D=https%3A%2F%2Fuk.linkedin.com%2Fcompany%2Feemaan-limited&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

### [Syndeo g-Connect](https://www.g2.com/products/syndeo-g-connect/reviews)

Syndeo g-Connect is an AI-powered communication platform which makes it easy for businesses to engage with customers via the messaging apps they already use on a daily basis.

#### Who Is the Company Behind Syndeo g-Connect?

- **Seller:** [Syndeo Human Resources Outsourcing](https://www.g2.com/sellers/syndeo-human-resources-outsourcing)
- **Year Founded:** 2002
- **HQ Location:** Wichita, Kansas, United States
- **Twitter:** @SyndeoHRO  
427 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f7478f07e5f7de2adba9d29bd766fb709cf2b4ba0965491f1994ae3de26651e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyndeo-outsourcing-llc%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

### [System Report Handler for PureConnect](https://www.g2.com/products/system-report-handler-for-pureconnect/reviews)

The System Report Handler for PureConnect is a specialized tool designed to enhance the reporting capabilities within the Customer Interaction Center (CIC environment. It automates the execution of reporting tasks by integrating seamlessly with the CIC reporting system, thereby streamlining the generation and management of reports. Key Features and Functionality: - Automated Report Execution: Utilizes handler steps to invoke the I3RunCrReport executable within the CIC environment, passing necessary parameters via a named pipe for efficient report generation. - Synchronous Operation: Operates synchronously, awaiting completion codes from report executions to ensure accurate and timely reporting. - Resource Management: Limits concurrent report executions to five instances to maintain system performance, with a timeout mechanism to handle prolonged executions. - Error Handling: Incorporates safeguards to terminate reports exceeding a ten-minute execution time, preventing potential system degradation and addressing issues like unresponsive processes. Primary Value and User Benefits: The System Report Handler addresses the need for efficient and reliable report generation within the PureConnect platform. By automating reporting tasks and managing system resources effectively, it ensures that organizations can produce timely and accurate reports without compromising system performance. This automation reduces manual intervention, minimizes errors, and enhances the overall efficiency of contact center operations.

#### Who Is the Company Behind System Report Handler for PureConnect?

- **Seller:** [Avtex](https://www.g2.com/sellers/avtex-9ccf6ee6-0884-4574-8f7b-b856ca229181)
- **Year Founded:** 1972
- **HQ Location:** Bloomington, MN
- **Twitter:** @avtex  
1,135 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dff4ebebfbab1d7fb9f9725b91b245dee6d192d44cb0d7dbd80aff707033048f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Favtex-solutions&secure%5Burl_type%5D=linkedin_company_website)  
168 employees on LinkedIn®

### [TACTAL](https://www.g2.com/products/tactal/reviews)

TACTAL is a patented, cloud-based communication solution developed by i-Comm Connect, designed to enhance customer engagement by enabling real-time, secure voice interactions directly through a business's digital platforms. By integrating a simple call button into websites, mobile apps, or digital marketing materials, TACTAL allows customers to connect instantly with live representatives without the need for downloads or plugins. This seamless integration not only improves the customer experience but also significantly reduces telecommunication costs associated with traditional toll-free numbers. Key Features and Functionality: - Instant Web-Based Calling: Customers can initiate voice calls directly from a company's digital touchpoints, facilitating immediate communication without leaving the platform. - Visual Directory: A user-friendly interface that guides customers to the appropriate department or individual, streamlining the communication process and eliminating the need for complex IVR systems. - Data Analytics and Tracking: TACTAL captures essential caller data, including location and device information, enabling businesses to offer personalized and proactive customer support. - CRM and Contact Center Integration: Seamless integration with existing CRM systems and contact center solutions allows for efficient call routing and access to customer profiles, enhancing service quality. - Cost Efficiency: By leveraging VoIP technology, TACTAL reduces telephony expenses, offering a cost-effective alternative to traditional communication methods. Primary Value and User Solutions: TACTAL addresses the critical need for businesses to provide accessible, efficient, and secure communication channels for their customers. By embedding a call button directly into digital platforms, it eliminates barriers to communication, ensuring customers can reach support effortlessly. This not only enhances customer satisfaction and loyalty but also streamlines internal processes by directing inquiries to the appropriate channels. Additionally, the reduction in telecommunication costs and the ability to capture valuable customer data position TACTAL as a strategic tool for businesses aiming to optimize their customer service operations and drive growth.

#### Who Is the Company Behind TACTAL?

- **Seller:** [I-Comm Connect](https://www.g2.com/sellers/i-comm-connect)
- **HQ Location:** Portland, US
- **Twitter:** @icommconnect  
52 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5958e126e90472940820899b1e617f98f1c77ceefdf05e5755980188dcc82ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10597462&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [TCPA Safe Harbor Solutions including Litigator Scrub](https://www.g2.com/products/tcpa-safe-harbor-solutions-including-litigator-scrub/reviews)

Agents who use the Integration Dialer can easily combine the power of the Contact Center Compliance scrubbing engine into their PureCloud and PureConnect experience. Perform bulk list cleansing to stay compliant with TCPA and DNC laws and regulations. Leverage our integration with Priority Dialing (Just-In-Time) to identify cell phones, land lines, reassigned numbers, and remove serial litigants from your data in real-time. Simplify state holiday and calling time restrictions with up to the minute data.

#### Who Is the Company Behind TCPA Safe Harbor Solutions including Litigator Scrub?

- **Seller:** [Contact Center Compliance](https://www.g2.com/sellers/contact-center-compliance)
- **Year Founded:** 2003
- **HQ Location:** Santa Rosa, US
- **Twitter:** @DNCScrub  
431 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d22c2c297f5929ef0f8c340e2c7c10d9919a17c8b7fed08337a087fca882726&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcontact-center-compliance&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

### [Tenfold for Bullhorn](https://www.g2.com/products/tenfold-for-bullhorn/reviews)

Tenfold NextGen CTI enables companies that use Genesys and Bullhorn to increase productivity, improve customer experience and make better business decisions with meaningful data.

#### Who Is the Company Behind Tenfold for Bullhorn?

- **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson)
- **Year Founded:** 1995
- **HQ Location:** New York, NY
- **Twitter:** @LivePerson  
10,758 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=719dbd6b86949a9c60efda4c788bb4dfd01bd48c7b9aeda3e7cdf4c8f950b44f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164748%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,183 employees on LinkedIn®
- **Ownership:** NASDAQ: LPSN

### [Tenfold for Microsoft Dynamics](https://www.g2.com/products/tenfold-for-microsoft-dynamics/reviews)

Tenfold NextGen CTI enables companies that use Genesys and Microsoft Dynamics to increase productivity, improve customer experience and make better business decisions with meaningful data.

#### Who Is the Company Behind Tenfold for Microsoft Dynamics?

- **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson)
- **Year Founded:** 1995
- **HQ Location:** New York, NY
- **Twitter:** @LivePerson  
10,758 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=719dbd6b86949a9c60efda4c788bb4dfd01bd48c7b9aeda3e7cdf4c8f950b44f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164748%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,183 employees on LinkedIn®
- **Ownership:** NASDAQ: LPSN

### [Tenfold for ServiceNow](https://www.g2.com/products/tenfold-for-servicenow/reviews)

Next Generation CTI. Recognize and respond to your customers at the moment of interaction

#### Who Is the Company Behind Tenfold for ServiceNow?

- **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson)
- **Year Founded:** 1995
- **HQ Location:** New York, NY
- **Twitter:** @LivePerson  
10,758 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=719dbd6b86949a9c60efda4c788bb4dfd01bd48c7b9aeda3e7cdf4c8f950b44f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164748%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,183 employees on LinkedIn®
- **Ownership:** NASDAQ: LPSN

### [The Conversation Hub](https://www.g2.com/products/the-conversation-hub/reviews)

The Conversation Hub is the world’s first Conversation Quality Support Platform

#### Who Is the Company Behind The Conversation Hub?

- **Seller:** [Econiq](https://www.g2.com/sellers/econiq)
- **HQ Location:** Burlington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e61d7d0e18c44fa192b6e6b0e5ea387cdbf1ce2aff567b28a918cc6862e49393&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feconiq&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [The Smart Connector for SAP Customer Experience](https://www.g2.com/products/the-smart-connector-for-sap-customer-experience/reviews)

The Smart Connector for SAP Customer Experience automates and delivers phone calls, emails and chats to agents in a comprehensive UI, boosting agent productivity, enriching CRM data with CTI KPIs & collects it all in one place, designed and built to solve real customer needs

#### Who Is the Company Behind The Smart Connector for SAP Customer Experience?

- **Seller:** [Softphone.it](https://www.g2.com/sellers/softphone-it)
- **Year Founded:** 2004
- **HQ Location:** Milano, IT
- **Twitter:** @softphone  
106 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6b2f2b0f137570ab6e8a77d0e1178bbad89bb5c144a5619dddcdf9347703e7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoftphone-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

### [Topbox Connector](https://www.g2.com/products/topbox-connector/reviews)

Connect your Genesys Cloud environment with Topbox for real-time AI driven contact center analytics are curated and contextualized from an enterprise scale, down to single customer interactions

#### Who Is the Company Behind Topbox Connector?

- **Seller:** [Waterfield Technologies](https://www.g2.com/sellers/waterfield-technologies)
- **Year Founded:** 1987
- **HQ Location:** Mendota Heights, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b51f630b3f0782c63d9855bf07b92705a87b4337a3d279d3b523048d668617d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigital-datavoice&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

### [Trendzact CRM-PEF Connector](https://www.g2.com/products/trendzact-crm-pef-connector/reviews)

Trendzact CRM-PEF Connector embeds Genesys Cloud softphone natively into Trendzact CRM. Inbound are routed using our proprietary rules engine with multiple CRM data dips. Click-to-call outcalls automatically syncs the call details & disposition.

#### Who Is the Company Behind Trendzact CRM-PEF Connector?

- **Seller:** [Trendzact](https://www.g2.com/sellers/trendzact-fe25a9d8-c449-42ef-bd1a-c54edd4cb454)
- **Year Founded:** 2012
- **HQ Location:** Park City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f14a0d54867287f8f91c119fb308d2ed2b6626a868aa9afd0dfdb75dfb2cbce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrendzact&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

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[Browse Genesys AppFoundry Marketplace Themes](/categories/genesys-appfoundry-marketplace/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated June 16, 2025

The Genesys AppFoundry Marketplace category features applications that offer services from advanced analytics to CRM integrations and workforce engagement tools. These solutions aim to improve customer interactions, optimize contact center operations, and enrich the agent experience by seamlessly connecting with Genesys products. Key features include real-time data synchronization, customizable reporting, API integration, and user-friendly interfaces to simplify complex customer journey processes. Products in this category can all be found in the Genesys AppFoundry Marketplace.

To qualify for inclusion in the Genesys AppFoundry Marketplace category, a product must:

- Be available for purchase or integration through the Genesys AppFoundry Marketplace
- Provide functionality that enhances or integrates with Genesys Cloud CX or related systems
- Offer features that improve customer service operations, such as automation, data integration, or enhanced communication capabilities

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