HighQ
HighQ is a secure, cloud‑based collaboration platform built specifically for legal professionals to streamline workflows, improve productivity, and elevate service delivery. By bringing documents, workflows, and stakeholders together in one centralized platform, HighQ enables legal teams to work more efficiently, collaborate securely, and deliver exceptional client experiences at scale. With integrated AI capabilities embedded directly into legal workflows, HighQ helps teams meet rising client expectations through real‑time collaboration, 24/7 access to legal matters, and faster insights from complex information. Automated workflows reduce administrative burden, increase transparency, and minimize risk—freeing legal professionals to focus on higher‑value work. Designed to manage complexity, HighQ empowers legal teams to streamline processes, eliminate manual inefficiencies, and build differentiated, future‑ready services through technology, automation, and data‑driven decision‑making.
Average Rating: 4.3/5.0
Total Reviews: 16
How Do G2 Users Rate HighQ?
- Quality of Support: 7.5/10 (Category avg: 9.0/10)
- Ease of Use: 8.1/10 (Category avg: 8.9/10)
- Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.1/10)
- Ease of Admin: 7.8/10 (Category avg: 8.8/10)
Who Is the Company Behind HighQ?
- Seller: Thomson Reuters
- Company Website:
- Year Founded: 2008
- HQ Location: Toronto, CA
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LinkedIn® Page: www.linkedin.com
36,803 employees on LinkedIn® - Ownership: NYSE:TRI
Who Uses This Product?
- Top Industries: Legal Services
- Company Size: 50% Medium, 38% Large
What Do G2 Reviewers Say About HighQ?
AI-generated summary from verified user reviews
Pros
- Users appreciate the comprehensive information provided by HighQ, facilitating effective collaboration and content sharing.
- Users value the high customizability of HighQ, enabling personalized workflows and tailored views for their needs.
- Users highlight the simplicity and robustness of HighQ, enhancing workflow efficiency and project management.
- Users love the automated workflows in HighQ, enhancing efficiency and streamlining their processes effectively.
- Users value the highly customizable case management features, which enhance user experience and efficiency in handling cases.
Cons
- Users find the difficult setup of HighQ requires excessive time and resources, causing frustration and challenges.
- Users face implementation challenges with HighQ, citing time-consuming processes and inadequate integrations that complicate usage.
- Users find the missing features of HighQ limiting, affecting workflow automation, UI intuitiveness, and integrations.
- Users struggle with a steep learning curve, finding implementation difficult and time-consuming due to the platform's complexity.
- Users face frequent technical issues with HighQ, including downtime, bugs, and a lack of intuitive integrations.
What Are Recent G2 Reviews of HighQ?
"Keeps Our Department Organized with Efficient Time Management and Reporting"
Rating: 5.0/5.0 stars
— Shauna B.
"Secure, Flexible Client Collaboration with Custom iSheets, Dashboards, and Automation"
Rating: 4.5/5.0 stars
— Verified User in Law Practice

