Custellence
𝗖𝘂𝘀𝘁𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗶𝘀 𝘁𝗵𝗲 #𝟭 𝘄𝗮𝘆 𝘁𝗼 𝗰𝗿𝗲𝗮𝘁𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗷𝗼𝘂𝗿𝗻𝗲𝘆𝘀 𝘁𝗵𝗮𝘁 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗿𝗲𝘀𝘂𝗹𝘁𝘀. The intuitive interface with the mapping smartness and flexible layout, let you create your customer journey maps in no time. Turn journey insights in to actions, and create experiences your customer will love. 🌟 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗠𝗮𝗽𝗽𝗶𝗻𝗴 Design intuitive customer journeys with powerful templates or create maps tailored to your needs. Empower your team to ideate and innovate, together. 🔗 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗶𝗻 𝗙𝗼𝗰𝘂𝘀 Organize, connect, and visualize customer feedback and research across your journeys, ensuring every step is informed and actionable. 🚀 Data-Driven Decisions Enrich your journeys with meaningful metrics. Analyze performance, measure impact, and identify opportunities for growth. 🔧 𝗙𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝗮𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝗯𝗹𝗲 Easily adapt journey maps to fit your specific needs. Custellence gives you the tools to create personalized solutions, no matter the size or complexity of your business. 🌍 𝗕𝘂𝗶𝗹𝘁 𝗳𝗼𝗿 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 Bring your teams together, no matter where they are, and work smarter with shared insights that drive real results. Custellence is used by CX professionals across the globe and by teams at companies such as Microsoft, Veeva, Volvo, Polestar, Eon, Dandy and Takeda.
Average Rating: 4.3/5.0
Total Reviews: 11
How Do G2 Users Rate Custellence?
- Quality of Support: 8.7/10 (Category avg: 8.7/10)
- Ease of Use: 8.7/10 (Category avg: 8.8/10)
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
Who Is the Company Behind Custellence?
- Seller: Custellence
- Year Founded: 2015
- HQ Location: Stockholm, SE
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Twitter: @custellence
143 Twitter followers -
LinkedIn® Page: www.linkedin.com
4 employees on LinkedIn®
Who Uses This Product?
- Company Size: 55% Large, 27% Medium
What Do G2 Reviewers Say About Custellence?
AI-generated summary from verified user reviews
Pros
- Users love the ease of use of Custellence, enjoying its user-friendly interface and simple functionality for collaboration.
- Users value the real-time collaboration offered by Custellence, enhancing teamwork and communication across departments.
- Users appreciate the simplicity and ease of use of Custellence for creating and sharing journey maps.
- Users value the real-time collaboration capabilities of Custellence, fostering teamwork and enhancing communication across departments.
- Users love how Custellence fosters true collaboration, enabling teams to share insights and align on customer needs.
Cons
- Users find integration difficulty with Custellence, noting limitations in applicability and onboarding challenges for new clients.
- Users find that Custellence has limited features, requiring additional tools for comprehensive data analytics and support.
- Users find difficult navigation in Custellence frustrating, especially when managing numerous journey maps on the main menu.
- Users note email integration issues that limit wider applicability beyond customer experience and journeys.
- Users face integration issues with Custellence, affecting usability and the onboarding experience for new clients.
What Are Recent G2 Reviews of Custellence?
"Custellence: A definitive Device for Picturing Client Experience"
Rating: 5.0/5.0 stars
— Priyanka G.
"Custellence: a great tool that brings teams closer to their customers"
Rating: 5.0/5.0 stars
— Helen R.
What Are G2 Users Discussing About Custellence?
- What is Custellence used for? - 1 comment

