# Best Customer Identity and Access Management (CIAM) Software - Page 8

## How Many Customer Identity and Access Management (CIAM) Software Products Does G2 Track?

**Total Products under this Category:** 106

### Category Stats (Aug 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** miniOrange Identity & Access Management (+0.77%) - Among all products in this category, miniOrange Identity & Access Management recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Customer Identity and Access Management (CIAM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 8,100+ Authentic Reviews
- 106+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Customer Identity and Access Management (CIAM) Software
 ![G2 Grid® for Customer Identity and Access Management (CIAM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/customer-identity-and-access-management-ciam/grids.png?focus%5B%5D=1927&focus%5B%5D=633&focus%5B%5D=22264&focus%5B%5D=3858&focus%5B%5D=135981&focus%5B%5D=30591&focus%5B%5D=20165&focus%5B%5D=1195971)

Highlighted products: Salesforce Headless 360 Platform (formerly Salesforce Platform), Okta, Auth0, IBM Verify CIAM, Supabase, Ping Identity, Amazon Cognito, and Microsoft Entra External ID.

Underlying data: [Grid® JSON](https://www.g2.com/categories/customer-identity-and-access-management-ciam/grids.json?focus%5B%5D=agentforce-360-platform-formerly-salesforce-platform&focus%5B%5D=okta&focus%5B%5D=auth0&focus%5B%5D=ibm-verify-ciam&focus%5B%5D=supabase-supabase&focus%5B%5D=ping-identity&focus%5B%5D=amazon-cognito&focus%5B%5D=microsoft-entra-external-id)

**Sponsored**

### Tricentis Neoload

"Tricentis NeoLoad is a performance testing solution designed to help engineering teams validate the performance, scalability, and reliability of web applications, APIs, and microservices under realistic load conditions. It is a type of load and performance testing platform that helps QA engineers, developers, and performance specialists simulate large numbers of virtual users and measure application behavior under stress, peak load, and endurance scenarios. NeoLoad combines protocol-based and browser-based test generation to support a wide range of application architectures, from legacy monolithic systems to modern microservices and cloud-native applications. Teams can design tests using a codeless interface, as-code (YAML), or scripted approaches, making the platform accessible to both technical and non-technical testers. The platform integrates with CI/CD pipelines to enable continuous performance testing as part of the software delivery workflow, and can convert existing Tricentis Tosca and Selenium functional test scripts into performance tests to accelerate test design and maintenance. Key capabilities include: - AI-powered agentic performance testing with a built-in AI chat interface and Model Context Protocol (MCP) support for natural-language, cross-tool workflows - RealBrowser technology for browser-based load simulation that reflects real user experience, using roughly 30% less memory and CPU than legacy browser-based tools - Performance testing as code with full CLI support for pipeline integration - Dynamic infrastructure provisioning across 70+ on-demand cloud locations from seven providers, with native support for Kubernetes, OpenShift, and other container orchestrators - Comprehensive SAP coverage including GUI, Fiori, RFC, and IDoc protocols - Support for legacy systems through Remote Terminal Emulation - Network virtualization that simulates real-world bandwidth, latency, and packet loss across 3G, 4G, and WiFi conditions - Automatic test script updates when applications change NeoLoad is particularly well suited for enterprises undergoing digital transformation, organizations with complex SAP landscapes, and DevOps teams looking to shift performance testing earlier in the development cycle. Results and analytics are surfaced through detailed dashboards and reports, giving teams actionable insight into bottlenecks, response times, error rates, and infrastructure resource consumption. NeoLoad also integrates with APM platforms such as Dynatrace, AppDynamics, New Relic, and Datadog, version control systems including Git and SVN, and open-source load testing tools like JMeter and Gatling for consolidated analysis."

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1251&secure%5Bchosen_at%5D=2026-08-07T23%3A24%3A30Z&secure%5Bdisplayable_resource_id%5D=108&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=63606&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=63606&secure%5Bresource_id%5D=1251&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcustomer-identity-and-access-management-ciam%3Fpage%3D8&secure%5Btoken%5D=10918022e7bda50583ad1a42d96963eb81bc724980f53d85a76bfe97f022f36e&secure%5Burl%5D=https%3A%2F%2Fwww.tricentis.com%2Fproducts%2Fperformance-testing-neoload%3Futm_medium%3Dcpc%26utm_source%3Dg2clicks%26utm_campaign%3Dna_na_na_ams_en_2026-05%26utmc_placement%3Ddefault%26utmc_product%3Dna%26utmc_lptype%3Ddefault&secure%5Burl_type%5D=custom_url)

### [Verity](https://www.g2.com/products/verity/reviews)

Verity enables organizations to offer a decentralized, self-sovereign identity solution for their users.

#### Who Is the Company Behind Verity?

- **Seller:** [Evernym](https://www.g2.com/sellers/evernym)
- **Year Founded:** 2013
- **HQ Location:** Seattle, US
- **Twitter:** @evernym  
5,061 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2969b4e3672563f9f76341afbf79159a32ada6bd4ccacf2ed2ea6850ba5435b9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7591367&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

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Similar Categories

- [Multi-Factor Authentication (MFA)](/categories/multi-factor-authentication-mfa)
- [Biometric Authentication](/categories/biometric-authentication)
- [Cloud Directory Services](/categories/cloud-directory-services)
- [Decentralized Identity](/categories/decentralized-identity)
- [Identity and Access Management (IAM)](/categories/identity-and-access-management-iam)

- [Passwordless Authentication](/categories/passwordless-authentication)
- [Password Managers](/categories/password-managers)
- [Password Policy Enforcement](/categories/password-policy-enforcement)
- [Privileged Access Management (PAM)](/categories/privileged-access-management-pam)
- [Risk-Based Authentication (RBA)](/categories/risk-based-authentication-rba)

- [Self-Service Password Reset (SSPR) Tools](/categories/self-service-password-reset-sspr-tools)
- [Single Sign-On (SSO)](/categories/single-sign-on-sso)
- [User Provisioning and Governance Tools](/categories/user-provisioning-and-governance-tools)

[Browse Customer Identity and Access Management (CIAM) Themes](/categories/customer-identity-and-access-management-ciam/themes)

 ![Brandon Summers-Miller](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon Summers-Miller")
BS

Researched and written by [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)

Updated April 10, 2026

Customer identity and access management (CIAM) software enables businesses to manage customer identities, preferences, and profile information at scale, providing secure, seamless login experiences including self-registration, MFA, single sign-on (SSO), and social login, while maintaining compliance with data privacy laws such as GDPR and CCPA.

### Core Capabilities of CIAM Software

To qualify for inclusion in the Customer Identity and Access Management (CIAM) category, a product must:

- Enable a seamless customer experience with self-registration and self-service functionality including account creation and preference management
- Verify user identity with authentication, which may include multi-factor authentication methods
- Enforce customer access to corporate services based on customer permissions
- Integrate with directories or other data stores that house customer data
- Scale to support a growing customer base

### Common Use Cases for CIAM Software

Businesses use CIAM software to deliver user-friendly, secure digital experiences across websites and applications. Common use cases include:

- Enabling customer self-registration and profile management across web and mobile applications
- Implementing federated identity features such as SSO and social login to reduce authentication friction
- Managing customer consent and preferences to maintain compliance with GDPR, CCPA, and other data privacy regulations

### How CIAM Software Differs from Other Tools

CIAM shares similarities with but differs fundamentally from [identity and access management (IAM) software](https://www.g2.com/categories/identity-and-access-management-iam). IAM is designed for internal corporate use, managing identities of employees and contractors provisioned by IT staff, while CIAM is purpose-built for external, customer-focused identity management that allows customers to self-register and manage their own profiles.

### Insights from G2 on CIAM Software

Based on category trends on G2, seamless SSO integration and scalable self-registration stand out as the most valued features. Improved customer login experiences and reduced identity-related support burden as primary outcomes of adoption.

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