# Best Critical Event Management (CEM) Platforms Software - Page 2

## How Many Critical Event Management (CEM) Platforms Software Products Does G2 Track?

**Total Products under this Category:** 41

### Category Stats (Jul 2026)

- **Average Rating:** 4.33/5 The average rating of products in this category, based on all submitted ratings

_Last updated: July 27, 2026_

## How Does G2 Rank Critical Event Management (CEM) Platforms Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 41+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Critical Event Management (CEM) Platforms Software
 ![G2 Grid® for Critical Event Management (CEM) Platforms Software plotting products by satisfaction and market presence](https://www.g2.com/categories/critical-event-management-cem-platforms/grids.png?focus%5B%5D=339&focus%5B%5D=22291&focus%5B%5D=5976&focus%5B%5D=22300&focus%5B%5D=1372144&focus%5B%5D=88178&focus%5B%5D=51457&focus%5B%5D=55717)

Highlighted products: Everbridge 360 (Critical Event Management), AlertMedia, Dataminr, Regroup Mass Notification, Smart CAD, DisasterLAN, D4H, and Crises Control.

Underlying data: [Grid® JSON](https://www.g2.com/categories/critical-event-management-cem-platforms/grids.json?focus%5B%5D=everbridge-360-critical-event-management&focus%5B%5D=alertmedia&focus%5B%5D=dataminr&focus%5B%5D=regroup-mass-notification&focus%5B%5D=smart-cad&focus%5B%5D=disasterlan&focus%5B%5D=d4h&focus%5B%5D=crises-control)

### [RAYVN](https://www.g2.com/products/rayvn/reviews)

RAYVN delivers an easy-to-use solution to help organizations manage critical events effectively and boost their emergency preparedness. Our mission is to empower and enable every person and organization, trained or untrained, to handle critical events effectively and with confidence! RAYVN aspires to build the best and the most user-friendly tool for companies across the globe and to be the market leader in the crisis management space.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate RAYVN?

- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind RAYVN?

- **Seller:** [RAYVN](https://www.g2.com/sellers/rayvn)
- **Year Founded:** 2017
- **HQ Location:** Bergen, NO
- **Twitter:** @rayvnglobal  
99 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=75d67bdc5893e441ea27a1aa807b656c6a96e587f319e5f957ac5fb670ad2cdb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frayvn-critial-event-management%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of RAYVN?

**["A complete protection and fire protection system"](https://www.g2.com/survey_responses/rayvn-review-9806722)**

**Rating:** 4.5/5.0 stars

_— Kenneth M._

[Read full review](https://www.g2.com/survey_responses/rayvn-review-9806722)

### [WebEOC](https://www.g2.com/products/webeoc/reviews)

The New WebEOC features a fresh interface to improve your organization's incident management capabilities. Built to support the mission of crisis management, public safety and emergency response personnel, the solution has evolved to provide simplified information access promoting intelligent incident response and business resiliency. The enhanced user experience provides organizations of all sizes with a platform for daily operational and emergency management support through a uniquely customizable set of utilities for complete situational awareness.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate WebEOC?

- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind WebEOC?

- **Seller:** [Juvare](https://www.g2.com/sellers/juvare)
- **HQ Location:** Atlanta, Georgia, United States
- **Twitter:** @juvarecorp  
474 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1ddbc974a9143e87c8ab00c6852a265f228c2ef209194b8cfcf2f3e74d73efa6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjuvare&secure%5Burl_type%5D=linkedin_company_website)  
327 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are G2 Users Discussing About WebEOC?

- [What is WebEOCx used for?](https://www.g2.com/discussions/what-is-webeocx-used-for)

### [CIM](https://www.g2.com/products/cim/reviews)

CIM is a comprehensive and flexible management system for quality, safety, and emergency preparedness, covering your organisation’s unique needs. You can not eliminate all risks – but you can prepare to face what is to come. Why do we call CIM a comprehensive crisis management system? Because it supports all processes in crisis management. Crisis Management with CIM includes: - Risk: Risk is linked to existence and / or activity, ie linked to most of what we do. You need to identify the areas where it is possible and desirable to reduce the likelihood or consequence. - Preparedness: Preparedness is about being prepared for the unexpected. It is demanding to stay calm and make the right decisions in a crisis. You have to prepare, and then you need a specially made tool to support you! - Alerting and mobilisation: In a crisis, time is a critical factor. With CIM, you can send predefined messages to predefined recipients on predefined channels. - Crisis Management: Your handling of a crisis is crucial in order to reduce its impact on your organisation. You need to respond quickly, with the right action, at the right time. With CIM, you systematise and organise routine tasks.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate CIM?

- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind CIM?

- **Seller:** [F24 AG](https://www.g2.com/sellers/f24-ag-f657206e-4fd0-4a15-8664-0b93a05680ca)
- **Year Founded:** 2000
- **HQ Location:** München, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d92b5aea9655a3f5331367966875216aa81d0d66a0e9a143358479581fd5f81&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ff24-ag%2F&secure%5Burl_type%5D=linkedin_company_website)  
147 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of CIM?

**["CIM review"](https://www.g2.com/survey_responses/cim-review-11829204)**

**Rating:** 5.0/5.0 stars

_— Morten F._

[Read full review](https://www.g2.com/survey_responses/cim-review-11829204)

### [COBRA](https://www.g2.com/products/cobra/reviews)

CoBRA is an emergency management information system that provides you with features and capabilities needed to manage any crisis at the tactical, command, strategic, State, and Federal levels.

#### Who Is the Company Behind COBRA?

- **Seller:** [Dynamis](https://www.g2.com/sellers/dynamis)
- **Year Founded:** 2008
- **HQ Location:** Falls Church, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecd50968897324a9f1872dcfbf1ef482449a9ce8d7f374c7388cc2ef1a9d1617&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdynamis_2&secure%5Burl_type%5D=linkedin_company_website)  
116 employees on LinkedIn®

### [CriticalArc](https://www.g2.com/products/criticalarc/reviews)

The Leading Safety, Security, Wellbeing and Emergency Management Solution. Keeping your people safe is vital for today's organizations.

#### Who Is the Company Behind CriticalArc?

- **Seller:** [CriticalArc](https://www.g2.com/sellers/criticalarc)
- **Year Founded:** 2011
- **HQ Location:** Sutherland, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f9d9439ef3dfd0d7cdbec1b7e261131c49782b6b7f87f8aa83fbddf174c4e9fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcriticalarc&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

### [E3](https://www.g2.com/products/emergent3-e3/reviews)

E3 allows you to manage and control any emergency at your organization. E3 connects employees, administration and first responders utilizing custom alert notifications, interactive indoor and outdoor maps, electronic emergency protocols/plans and real-time chat.

#### Who Is the Company Behind E3?

- **Seller:** [Emergent3](https://www.g2.com/sellers/emergent3)
- **Year Founded:** 2022
- **HQ Location:** Logan, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=433d04b6da757f05a3fa7a0bf5313fa75cb5e5f5125056f4d4fa6006440a74be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femergent-3&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

### [Ember Safety Platform](https://www.g2.com/products/ember-safety-platform/reviews)

Ember is Firefly's AI-native safety software. It ingests signals from panic buttons, acoustic gunshot detection devices, connected cameras, and access control systems into a single interface. When an incident occurs, Ember pinpoints it live on your floor plan, triggers multi-channel alerts (SMS, Teams, Slack, app notifications, phone calls) and dispatches directly to 911 and EMS automatically. Staff can two-way message directly through the platform, while an AI agent continuously gathers and surfaces situational data as the incident unfolds. Beyond emergencies, Ember handles day-to-day safety operations: safety asset management, incident documentation, and reporting, giving teams a full operational record before, during, and after an event.

#### Who Is the Company Behind Ember Safety Platform?

- **Seller:** [Firefly](https://www.g2.com/sellers/firefly-ae700fa7-f22f-4ae9-9823-29f88c73baaa)
- **Year Founded:** 2024
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8da92c4ab68a63019cd4d8e4d2794fb9514176d1fcc405e33bd43037ef9e4f51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffirefly-nyc%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

### [Emergency Reporting](https://www.g2.com/products/emergency-reporting/reviews)

At Emergency Reporting (ER), our mission is to empower first responders worldwide with fast and easy-to-use technology that provides the data needed to keep themselves and their communities safe. Our Records Management and Reporting Software act as the centralized ecosystem that powers an agency’s entire operation, from training and events to incident reporting and compliance, to real-time analytics and performance feedback through data. As the pioneer in cloud-based EMS and fire software, ER has always been the smarter way forward for the Fire Service while also managing to be the most user-friendly solution available. Since 2003, we’ve proudly supported over 750,000 first responders through this mission worldwide – including DoD/military installations and large entities such as NASA, nuclear power plants, and hospitals. For more information, visit www.emergencyreporting.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Emergency Reporting?

- **Ease of Use:** 8.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Emergency Reporting?

- **Seller:** [Reporting Systems](https://www.g2.com/sellers/reporting-systems)
- **Year Founded:** 2004
- **HQ Location:** Austin, Texas, United States
- **Twitter:** @EmergencyRep  
5,354 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2a60f9a7b6fcf10a8647201a3188adf873e5536d3f154fea76c996b66dcfeae0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feso-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
838 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Emergency Reporting?

**["Great Integrated Incident System - lacking for Inspection Management"](https://www.g2.com/survey_responses/emergency-reporting-review-4839159)**

**Rating:** 4.0/5.0 stars

_— Amy S._

[Read full review](https://www.g2.com/survey_responses/emergency-reporting-review-4839159)

**["Volunteer Fire Co. Review of Emergency Reporting"](https://www.g2.com/survey_responses/emergency-reporting-review-1242437)**

**Rating:** 5.0/5.0 stars

_— Edward M._

[Read full review](https://www.g2.com/survey_responses/emergency-reporting-review-1242437)

#### What Are G2 Users Discussing About Emergency Reporting?

- [Did ESO buy Emergency Reporting?](https://www.g2.com/discussions/did-eso-buy-emergency-reporting)
- [How do you use an emergency report?](https://www.g2.com/discussions/how-do-you-use-an-emergency-report)
- [Who owns Emergency Reporting?](https://www.g2.com/discussions/who-owns-emergency-reporting)

### [FirstResponse911](https://www.g2.com/products/firstresponse911/reviews)

FirstResponse911 automatically transfers call data to secondary PSAPs, fire-rescue, or private ambulance providers with required acknowledgement of receipt. FirstResponse911 is configured to continuously monitor the CAD, including notes, and automatically notifies the EMS provider as the call progresses with critical information (e.g., address change, priority change, or a violent scene). The automatic transfer of call data has proven to save 1,000s of dispatch hours annually by eliminating manual contact between 9-1-1 call centers and responding agencies.

#### Who Is the Company Behind FirstResponse911?

- **Seller:** [DataTech911](https://www.g2.com/sellers/datatech911)
- **HQ Location:** Columbia, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9579de513bf050e0c03bbbbac1a776f1c852615457d9918487bcbb42df0f0aeb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdatatech911&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [H2CommandCentre](https://www.g2.com/products/h2commandcentre/reviews)

We exist to protect. H2Safety delivers the most comprehensive, tailored, and effective emergency management software to organizations worldwide. H2CommandCentre is your central platform for emergency management. H2Virtual Emergency Operations Centre, H2Incident Action Plan, H2E-ERP, H2Common Operating Picture, H2GRP, H2Notify and other key apps are seamlessly integrated into the platform, providing every tool you need to prepare for and manage emergency situations. From mapping and stakeholder engagement to communication between responders, right to the review of all information during the recovery stage, H2CommandCentre is your comprehensive solution. Designed to protect the public, workers, environment, and your reputation.

#### Who Is the Company Behind H2CommandCentre?

- **Seller:** [H2Safety](https://www.g2.com/sellers/h2safety)
- **Year Founded:** 2004
- **HQ Location:** Calgary, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6fa81e52f94bac9feb6fa8bad42ad3df295f92bd4d4143cc4f00505914815a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fh2safety-services-inc-%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
86 employees on LinkedIn®

### [Haystax for Emergency Management](https://www.g2.com/products/haystax-for-emergency-management/reviews)

Haystax pioneered the risk-based approach to disaster preparedness.

#### Who Is the Company Behind Haystax for Emergency Management?

- **Seller:** [Secure Passage](https://www.g2.com/sellers/secure-passage)
- **Year Founded:** 2012
- **HQ Location:** Kansas City, Missouri
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0ee652625ec5e42b438dcfffeb3064573bb0413d839604f29a2de63b74699380&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhaystax%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

### [In Case of Crisis](https://www.g2.com/products/in-case-of-crisis/reviews)

In Case of Crisis is the all-encompassing platform that provides organizations with the tools, technology and resources to confidently respond to and recover from any disruption.

#### Who Is the Company Behind In Case of Crisis?

- **Seller:** [RockDove Solutions](https://www.g2.com/sellers/rockdove-solutions)
- **Year Founded:** 2012
- **HQ Location:** Belleair Bluffs, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b199e27e2ac995afb16ca2d9b247d71ed1ff54956056373eba97455dc38dbbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frockdove-solutions-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

### [Intersec](https://www.g2.com/products/intersec/reviews)

AI-powered metadata for every critical decision. In an increasingly complex world marked by climate emergencies, geopolitical instability, and rising transnational crime, governments and mission-critical organizations face a pressing challenge: protect people, uphold justice, and accelerate innovation, without compromising civil liberties. At Intersec, we champion interoperable Triple-Use Technology to serve: - Civil protection: Empowering public authorities to anticipate and respond to threats to public safety through reliable risk detection, real-time alerts, and integrated emergency communication systems. - Homeland security: Supporting national security and law enforcement bodies with advanced intelligence capabilities designed to disrupt illicit networks, counter crime and terrorism, and uphold justice, always within the bounds of legal oversight. - Business innovation: Enabling businesses and civilian sectors to harness the power of metadata intelligence and AI for new services that improve lives and drive responsible innovation. As a European company rooted in the values of independence, neutrality, and accountability, we proudly deliver cutting-edge AI technologies developed in Europe, offering a powerful alternative in the global AI race. In a time of growing digital skepticism, our mission is to reinforce the trust that connects citizens, institutions, and technology through accountable AI solutions that deliver real-world results. At the core of everything we do: security with accountability, intelligence with integrity, and innovation with purpose.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Intersec?

- **Ease of Use:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Intersec?

- **Seller:** [Intersec](https://www.g2.com/sellers/intersec)
- **Year Founded:** 2004
- **HQ Location:** Puteaux, FR
- **Twitter:** @IntersecGroup  
669 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9266d44ee23a46bd31acae97598383ed186fff908030a17894c3315731ba9841&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintersec-group&secure%5Burl_type%5D=linkedin_company_website)  
181 employees on LinkedIn®
- **Ownership:** Charlotte Cardona

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Intersec?

**["Great Lead generation"](https://www.g2.com/survey_responses/intersec-review-8304085)**

**Rating:** 4.5/5.0 stars

_— Shrishty s._

[Read full review](https://www.g2.com/survey_responses/intersec-review-8304085)

### [IRIS Core](https://www.g2.com/products/iris-core/reviews)

IRIS Core is an adaptable end-to-end tool for commanders in the field, modernising the public safety sector by implementing the latest technologies such as wearables, sensors, drones, GIS, and artificial intelligence.

#### Who Is the Company Behind IRIS Core?

- **Seller:** [Unblur](https://www.g2.com/sellers/unblur)
- **Year Founded:** 2015
- **HQ Location:** Barcelona, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3da93fb381e12cd20d8f476e0a30f5410ab1f467c2cc103fe8d47bc2f0b1bcc0&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funblur&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Mitel Critical Event Management](https://www.g2.com/products/mitel-critical-event-management/reviews)

Critical events affect us more than ever - companies, organizations, and individuals. Therefore, risk Planning & Mitigation are key success factors to respond quickly and effectively to critical events. Together with our partner Everbridge, Critical Event Management provides answers to critical customer challenges, helps to accelerate the customers digital transformation journey, improves our customers’ operational efficiency, reduces time to resolution and enhances employee and customer experience. We offer risk planning and mitigation when it’s needed the most to keep people safe and businesses running.

#### Who Is the Company Behind Mitel Critical Event Management?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

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- [Armory Management](/categories/armory-management)
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[Browse Critical Event Management (CEM) Platforms Themes](/categories/critical-event-management-cem-platforms/themes)

 ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein")
ES

Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein)

Updated October 3, 2024

Critical event management (CEM) platforms enable businesses and government agencies to proactively prepare for, respond to, and recover from incidents that threaten people and assets. These solutions centralize business continuity, natural disaster response, crisis and emergency management, IT risk management, and mass alerting and notification functions in one system. They integrate with key workforce and communications systems to bolster incident response. With a CEM platform, businesses and government teams can create emergency response plans, establish task assignments, plan for "what if?" scenarios, and assess threats in real time to promote crisis prevention. By connecting with GIS tools and communication channels, users can track the locations of all threatened people and provide updates, receive geo-tagged media to monitor incidents on the field and communicate with public and private emergency response officials. After an event has been resolved, CEM platforms enable users to audit data and determine the efficiency of their response, allowing them to alter their response plan for future critical events.

CEM platforms go far beyond the capabilities of [emergency notification software](https://www.g2.com/categories/emergency-notification), allowing crisis management teams to monitor threats in real time, automate incident initiation responses, promote situational awareness, and improve collaboration to resolve events quicker. While public safety and healthcare officials may interface with CEM platforms for external responses, emergency dispatch teams will often prefer [emergency medical services software](https://www.g2.com/categories/emergency-medical-services) for the tailored features that support their unique workflow.

To qualify for inclusion in the Critical Event Management (CEM) Platforms category, a product must:

- Create compliant incident plans for a variety of scenarios with task assignments and automated workflows 
- Monitor relevant threats in real time and initiate incident response actions when pre-set thresholds are met
- Send secure alerts and notifications to personnel, partner organizations, and public officials, and support collaboration with emergency responders
- Leverage geolocation data to monitor personnel and assets before, during, and after incident response
- Provide post-incident reporting and data analysis for auditing and event response improvement
- Integrate with existing systems to promote alerting, communications, and collaboration

Show More