Best Conversational Interface Agents Software - Page 9

How Many Conversational Interface Agents Software Products Does G2 Track?

Total Products under this Category: 272

Category Stats (Nov 2026)

  • Average Rating: 4.45/5 (↓0.04 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: InfiniteWatch (+0.76%) - Among all products in this category, InfiniteWatch recorded the largest rating increase compared to last month

Last updated: November 02, 2026

How Does G2 Rank Conversational Interface Agents Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 13,200+ Authentic Reviews
  • 272+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Interface Agents Software

G2 Grid® for Conversational Interface Agents Software plotting products by satisfaction and market presence

Highlighted products: Microsoft Copilot, Salesforce Agentforce, Sierra, Fin, IBM watsonx Orchestrate, Microsoft Copilot Studio, Close, and ServiceNow EmployeeWorks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-interface-agents/grids.json?focus%5B%5D=microsoft-copilot-2026-08-27&focus%5B%5D=salesforce-agentforce&focus%5B%5D=sierra&focus%5B%5D=fin&focus%5B%5D=ibm-watsonx-orchestrate&focus%5B%5D=microsoft-microsoft-copilot-studio&focus%5B%5D=close&focus%5B%5D=servicenow-employeeworks)

Epoq

Who Is the Company Behind Epoq?

  • Seller: Epoq
  • Year Founded: 2003
  • HQ Location: Ettlingen, DE
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Eragon

Who Is the Company Behind Eragon?

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EzChatAI

Who Is the Company Behind EzChatAI?

  • Seller: EzChatAI
  • Year Founded: 2023
  • HQ Location: Vancouver, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Finotor AI

Finotor AI is an intelligent assistant designed for founders, finance teams, and e-commerce operators, offering seamless integration with platforms like Stripe, WooCommerce, Shopify, and PayPal. By connecting these services, users can obtain clear, actionable financial insights in seconds through a conversational interface, eliminating the need for extensive accounting expertise. Key Features and Functionality: - Accounting & Bookkeeping: Quickly understand income and expenses, summarize transactions by category, date, customer, or vendor, identify discrepancies, and prepare data for VAT reviews and month-end closings. - Stripe & E-commerce Analysis: Analyze Stripe payouts, refunds, disputes, chargebacks, and fees; track metrics like Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), churn, and average order value; unify insights from WooCommerce, Shopify, and PayPal; and compare performance across different channels and time periods. - Reporting & Metrics: Receive instant summaries of cash flow, margins, and profitability; identify trends and seasonality with clear explanations; and access investor-ready insights without the complexity of spreadsheets. Primary Value and Solutions Provided: Finotor AI addresses the challenges of managing complex financial data across multiple platforms by unifying this information into a single, intelligent hub. It empowers users to make informed decisions by providing real-time financial analysis and reporting through natural-language queries. This reduces manual reconciliation work, enhances accuracy, and saves valuable time, allowing businesses to focus on growth and strategic planning.

Who Is the Company Behind Finotor AI?

FirstHx

Who Is the Company Behind FirstHx?

  • Seller: FirstHx
  • Year Founded: 2017
  • HQ Location: Toronto, CA
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

freehand

Freehand's AI Teams audit every invoice, enforce every contract, and close every dispute — then post clean results to your ERP, allowing you to recover 3–5% of freight spend. We’ll find $500K in wasteful spend in 30 days, or give you 10K for your time.

Who Is the Company Behind freehand?

  • Seller: Freehand
  • Year Founded: 2024
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    126 employees on LinkedIn®

FriskaAi

FriskaAi is an AI-powered patient engagement platform designed to enhance healthcare providers' ability to connect with patients throughout the entire care journey. By integrating seamlessly into existing workflows, FriskaAi enables continuous patient interaction before, during, and after clinical visits, without the need for additional staff. Key Features and Functionality: - Pre-Visit Intake: Utilizes AI to gather patient symptoms, vital signs, medications, and care gaps, ensuring patients arrive prepared and providers have comprehensive context. - In-Visit Support: Offers digital scribing, automated SOAP notes, clinical AI assistance, imaging support, and red-flag detection to reduce documentation burdens and enhance clinical focus. - Between-Visit Engagement: Provides tools like Friska Companion, Friska Fuel, Fitness AI, vital monitoring, medication reminders, and group wellness programs to maintain daily patient engagement. - EMR Integration: Ensures FHIR-compliant bi-directional integration with systems like Veradigm and ModMed for streamlined data management. Primary Value and Solutions: FriskaAi addresses the critical engagement gap in patient care by facilitating continuous interaction, thereby improving health outcomes and operational efficiency. It helps prevent patient disengagement between visits, reduces manual workload for healthcare staff, and captures additional revenue through services like Chronic Care Management (CCM). By automating routine tasks and providing real-time health insights, FriskaAi empowers providers to deliver personalized care at scale, ultimately enhancing patient satisfaction and practice performance.

Who Is the Company Behind FriskaAi?

  • Seller: FriskaAi
  • Year Founded: 2024
  • HQ Location: Arlington, US
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Front AI

Who Is the Company Behind Front AI?

  • Seller: Front AI
  • Year Founded: 2019
  • HQ Location: Helsinki, FI
  • LinkedIn® Page: www.linkedin.com
    26 employees on LinkedIn®

Gabbi.ai

Who Is the Company Behind Gabbi.ai?

  • Seller: Gabbi.ai
  • Year Founded: 2017
  • HQ Location: Edmonton, CA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Graia

Graia is an Agentic Contact Center-as-a-Service (CCaaS) and GenAI platform purpose-built to deliver more empathetic, intelligent, and autonomous customer experiences at scale. By combining deep customer experience (CX) expertise with proprietary Agentic AI and fully owned CCaaS IP, Graia helps enterprises drive revenue, enhance productivity, and scale support with confidence. Unlike traditional platforms, Graia adapts in real-time, interpreting user intent, tone and behavior to personalize interactions across service, sales and operations. Graia’s conversational and GenAI models prioritize the user’s perspective, allowing brands to deliver human-like responsiveness and bring a new level of understanding to every user interaction. Some of Graia's market-leading solutions are; Agent Contact Centre, Agentic AI, Conversational AI, Agent Assist, AI Live translation. Here are Graia's Differentiators: 1. Over 20 years’ experience in the Contact Centre and System Integration eco system. 2. We are a one stop shop created through the collaboration of 3 recognized experts in the field of Customer Experience (CX) and Customer Service: Omnichannel Contact Center as a Service – Buzzeasy Bespoke System Integration and Custom Development – Geomant AI Orchestration and Automation – Bulb 3. We present a full suite of integrated CCaaS and modern Agentic AI solutions to satisfy the most demanding of requirements for the Customer, Agent, Supervisor experience. 4. Full self-service GUI drag and drop configuration making the most complex of CX solutions simple and accessible to even the most non-technical business user. 5. We are AI engine-agnostic: we can offer a managed service and also support ‘bring your own’ along with LLM integration that allows simple swap out when the next "better" engine is released.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Graia?

  • Seller: Graia
  • Year Founded: 2019
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    33 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Graia?

Guava

Guava is the voice AI platform for regulated industries — built for calls that have to be right, where compliance and call resolution aren't optional. Guava powers production voice agents for healthcare, BPO, insurance, banking, government, and AI companies, going from kickoff to first live call in 14 days. Unlike stitched-together voice AI assembled from prompts, Guava is a single integrated runtime — code, not prompts — trained on 10B+ live agent minutes and 13 years of production speech science. It delivers sub-200ms response latency and 99.9% uptime at production scale, with 100+ deployments. Guava is SOC 2 Type II certified, HITRUST i1 certified, and PCI DSS Level 1 compliant, with a BAA available for healthcare deployments. Most voice AI tries to be your brain; Guava gives voice to yours.

Who Is the Company Behind Guava?

HappyRobot

HappyRobot is an AI agent platform for enterprise operations. Companies use it to build and deploy AI workers: configurable agents that carry out operational processes end to end rather than handing them back to a person. An AI worker can place and take phone calls, send and read email, message over SMS and WhatsApp, run website chat, process documents and extract structured data, retrieve and update records through APIs, act inside legacy systems through a browser, apply deterministic business rules where an outcome cannot be left to a model, and escalate to a human when it should. Context carries across every channel within a single workflow. Beneath the workers sits an in-house orchestration layer covering voice infrastructure, speech recognition and synthesis, workflow execution, integrations and failover. Governance tooling evaluates behaviour continuously against pass/fail criteria on live interactions, with regression testing and production monitoring, so teams can audit what agents are doing at scale. Backed by Prysm Capital, Eurazeo, Base10 Partners, Andreessen Horowitz, and Y Combinator.

Who Is the Company Behind HappyRobot?

  • Seller: HappyRobot
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    77 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated March 24, 2026