Guava Reviews & Product Details

Guava is the voice AI platform for regulated industries — built for calls that have to be right, where compliance and call resolution aren't optional. Guava powers production voice agents for healthcare, BPO, insurance, banking, government, and AI companies, going from kickoff to first live call in 14 days. Unlike stitched-together voice AI assembled from prompts, Guava is a single integrated runtime — code, not prompts — trained on 10B+ live agent minutes and 13 years of production speech science. It delivers sub-200ms response latency and 99.9% uptime at production scale, with 100+ deployments. Guava is SOC 2 Type II certified, HITRUST i1 certified, and PCI DSS Level 1 compliant, with a BAA available for healthcare deployments. Most voice AI tries to be your brain; Guava gives voice to yours.