Concierge Software Resources
Discussions to expand your knowledge on Concierge Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you.
Concierge Software Discussions
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Question on: Chambre
How can staff members access Chambre?Staff members can access Chambre through a web browser on PC or by downloading the android application on their mobile phone. The L2 staff members (i.e. waiters/stewards) login however must be through android application only.
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Question on: Chambre
How can guest access Chambre and what if a guest does not use the application?Chambre can be accessed by downloading the android application or through web browser of a guest’s mobile phone. The authentication happens over a referral code and OTP through text message. For conventional guests who prefer to use the telephone, a central desk is assigned where a staff can receive and enter the request into the system on behalf of the guest.
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Question on: Chambre
Does it integrate with PMS?Yes, it can! Sometimes it is dependent on your Vendor. However, we suggest not to integrate Chambre with a PMS to avoid duplicate requests and confusions which might be caused due to guest ignorance. All request passing through one approval point in Chambre is much simpler, thus giving a great stay experience to guests and an error free communication platform among staff.
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