Best Citizen Engagement Software - Page 2

Granicus Service Request Management (OneView)

ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations.

Average Rating: 4.5/5.0

Total Reviews: 2

Insights.US

Civic Engagement Tool, Powered By Algorithms. Pick a question, invite your citizens and let our algorithms analyze & respond to inputs, for you.

Average Rating: 3.5/5.0

Total Reviews: 2

CSM CXP

CSM's CXP, or Citizen Experience Platform, is our suite of solutions that harnesses the power of technology to deliver exceptional citizen experience. CSM has reckoned best-in-class features that enable dialogue between citizens and governments. CXP incorporates the fundamentals of citizen-government relation while blending it with standout technology. - Grievance & Feedback Management System - Contact Centre

Average Rating: 4.0/5.0

Total Reviews: 1

govAccess

Delight your citizens with a true digital government experience – a Vision website makes it easy for citizens to stay informed, find popular services, complete transactions, engage and get involved – from any device, anytime, anywhere.

Average Rating: 4.0/5.0

Total Reviews: 1

PublicInput

PublicInput is the leading US public engagement software solutions provider. Unlike online-only engagement software, it provides a comprehensive system for managing each step of the public engagement process. Top agencies like Washington DC, Charlotte, and San Antonio use the software to identify community needs with interactive maps, conduct multi-modal outreach through social, phone, text, and email, ensure equity and accessibility, and demonstrate successful engagement outcomes with AI-assisted reporting and mapping.

Average Rating: 4.5/5.0

Total Reviews: 1

Qmarkets

Qmarkets provides an enterprise innovation management platform that carries an idea from first signal to measured business outcome. The platform covers the full innovation funnel in modular products: Q-ideate for idea management and evaluation, Q-scout for technology and startup scouting, Q-optimize for continuous improvement, Q-impact for innovation portfolio management, and Horizon for strategic foresight and trend research. Iris, the platform's intelligence layer, applies an organization's own strategy, criteria and innovation history to every submission, so evaluation stays consistent across a whole portfolio rather than varying by reviewer. Common uses include running enterprise-wide innovation programs and challenges, scouting external technologies and startups, capturing continuous improvement at scale, and reporting portfolio performance to executives. Deployment is cloud or on-premise, with configurable workflows, permissions and integrations into existing systems.

Average Rating: 4.5/5.0

Total Reviews: 41

Revize

Revize websites come with Citizen Engagement Web Applications that allow residents to be part of their government and participate more in their community.

Average Rating: 4.0/5.0

Total Reviews: 1

Senf

Senf is community engagement software built for private-sector planning, design and engineering firms. Every project gets a website in the client's branding, surveys with interactive map questions and a dashboard that charts responses as they arrive, so the per-project patchwork of SurveyMonkey or Survey123 plus a Wix site drops out. Set up in under 3 minutes: Upload an RFP or scope of work and Senf builds a client-branded project around it, with the study area already on the map and a draft survey ready to edit. It's free to build and use in your proposal; you license it when the project goes live. Collect spatial input, online and on paper: Residents mark points, routes and areas on the map, or comment on your site plan placed to scale. Surveys offer 15 question types, including ranking and participatory budgeting, and translate automatically into Spanish, Chinese, Tagalog and more than a dozen other languages. The survey also prints as a PDF, and completed paper forms scan back into the same dataset. Analyze without the Excel step: AI sorts open-text comments by theme and sentiment, cutting analysis time by 70–90%, and your team can ask its own question of every response and get the answers as a column to filter and chart. Every tag stays editable. One response per device is the default, suspicious entries are flagged for review, and anything your team excludes stays on record. Hand off to GIS and the client: Map responses sync to ArcGIS Online as they arrive and existing ArcGIS layers can be imported, while GeoJSON and Shapefile exports cover QGIS. Charts export as PNG, SVG or PDF for the engagement summary, and campaign links with QR codes show which outreach channel brought in people who took part. Pricing is published: a free tier for proposals, a license per project, or an annual license for firms running several projects a year. Both licenses include unlimited users. Senf has supported 600+ planning projects; US clients include Design Collective, McKenna, Torti + Gallas, Spicer Group and Bohler Engineering.

Average Rating: 5.0/5.0

Total Reviews: 1

Agento

Balancing Act

Providing government the tools for meaningful financial transparency, accountability and participation.

Beacon

Beacon™ provides an interactive GovTech solution allowing users to view public county and city information, tax records, and GIS via a single online portal. Users can create powerful detailed searches, view a variety of different map layers, as well as print or email detailed report summaries.

Caselle Citizen Portal

Give residents and businesses one convenient place to view balances, make secure payments, and submit applications online. Residents can pay utility bills, set up auto-pay, and apply for building permits, while businesses can manage licenses and taxes, all with fewer phone calls and less manual work for your team.

CaseXellence

CaseXellence is a low-code intelligent process automation platform that enables public sector enterprises to modernize and transform their legacy infrastructure. CaseXellence has pre-built verticalized solutions designed specifically for public sector automation with security, transparency, and traceability at the heart of the platform. Experience the next level of case management with CaseXellence, the comprehensive suite designed to meet the diverse needs across various sectors, including government agencies, housing, education, and child welfare. Whether it’s Rental Assistance, Homeowner Support, Student Financial Aid, or Child Support, CaseXellence covers it all with elegance and efficiency. Streamline : Comprehensive case management process and applicant view with one platform. • Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads. • Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance. • Built-in fraud prevention and identity-proofing integrations. • Become responsive and agile to satisfy the growing demands of citizens. Transform : Resolve cases faster with real-time data and tools for collaboration and communication. • Automate processes for increased productivity. • Reduce operating costs. • Automate processes for increased productivity and lower operating costs • Make data-driven decisions and achieve greater ROI. Engage: • Collect customer data, but also understand it with 360-degree views, analytics, and reporting. • AI/ML based document processing and customer service • Better citizen engagement & communications. • Improved service delivery to citizens

Citizen360

CitizenRIMS

Citizen RIMS software lets you make selected crime data available to the public via the Internet. Citizen RIMS is able to take full advantage of being a product developed by and fully integrated with other Sun Ridge Systems products.