Best Chatbots Software - Page 84

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,322

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,100+ Authentic Reviews
  • 1,322+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

viind

Who Is the Company Behind viind?

VIM Bots

VIM Bots is a complete solution to build, manage and optimize chatbots for your AP Team processes.

Who Is the Company Behind VIM Bots?

  • Seller: VIMBOTS
  • Year Founded: 2015
  • HQ Location: San Jose, US
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Viova

Viova is an AI voice agent built specifically for automotive dealerships. Viova answers inbound phone calls and runs outbound calling campaigns for franchise dealers, independent dealers, and multi-rooftop dealer groups. Every caller gets a prompt, accurate response, and service, sales, and BDC teams can stay focused on the customers in front of them. Dealerships regularly miss calls during peak hours, lunch breaks, and after closing, and each missed call can be a lost repair order or vehicle sale. Viova works as an AI receptionist for car dealerships, answering calls 24/7 and handling routine questions about hours, directions, inventory, and service. When a caller needs a person, Viova warm transfers the call to the right department. For fixed operations, Viova books service appointments directly into the dealership management system (DMS). Where a DMS integration is not available, Viova’s built-in booking tool captures the appointment details and sends them to the dealership team to confirm. Service advisors spend less time on the phone and more time on the service drive. For variable operations, Viova qualifies sales inquiries, books sales appointments, and schedules callbacks. Leads reach salespeople and BDC agents along with the context they need to follow up. The Viova Outbound Campaign Agent runs automated outbound calls for service reminders, recall campaigns, customer satisfaction (CSI) surveys, and marketing outreach. Dealerships use these campaigns to fill service bays, reactivate lapsed customers, and close open recalls without adding to the BDC’s workload. Viova is designed to support dealership staff, not replace them. Viova takes on repetitive, high-volume calls so that service managers, sales managers, and BDC managers can direct their teams toward higher-value conversations. Call transcripts, summaries, and reporting give managers visibility into call volume, booking outcomes, and customer intent. Viova was built by people from automotive retail who understand dealership workflows, terminology, and the realities of a busy service lane. Viova serves dealerships in Canada, the United States, the United Kingdom, and Ireland. Key capabilities: 24/7 AI receptionist for inbound dealership calls Service appointment booking with DMS integration Sales appointment booking and callback scheduling Warm transfers to the right department Outbound campaigns for service reminders, recalls, CSI surveys, and marketing Call transcripts, summaries, and reporting

Who Is the Company Behind Viova?

virtualbudz

Budbot by VirtualBudz is a conversational commerce software solution designed for cannabis retailers that automates real-time product guidance, cross-selling, and coupon delivery during online shopping. The platform belongs to the retail AI / chatbot category and is used by dispensary owners, ecommerce managers, and multi-store operators who need a compliant, data-driven method to raise basket value while easing support workload. Typical use cases include checkout assistance, inventory clarification, and timed promotions for first-time or loyalty shoppers. The system connects to point-of-sale and inventory tools such as Treez, Dutchie, and Flowhub through REST APIs. It pulls live stock data, pricing tiers, and purchase limits, then pairs that information with product metadata to present context-aware messages inside the web store or mobile app. Administrators work in a browser-based console to configure reply tone, set upsell conditions, define coupon logic, and view conversion analytics. No coding skills are required; updates roll out instantly to all connected storefronts. Data exports and open API endpoints support integration with existing BI dashboards, CRM, or loyalty engines. Compliance safeguards address age verification, daily purchase thresholds, and state-specific labeling rules. The architecture processes only minimal customer identifiers, aligning with common data-privacy standards. Multi-store operators can separate settings by location while maintaining a unified analytics view for corporate reporting. Key Features and Benefits • Cart-aware recommendation engine that suggests complementary items and raises average order value. • Rule-based coupon and promotion scheduler managed through a visual dashboard. • Tone presets and multilingual reply templates that provide brand-consistent, ESL-friendly assistance. • Compliance controls for age gates, purchase limits, and packaging requirements, reducing regulatory risk. • Real-time analytics showing sessions, conversion uplift, and revenue impact across single or multiple stores. • Open API layer and white-label options for future customization or migration without vendor lock-in. By embedding VirtualBudz’s conversational layer into an existing ecommerce flow, cannabis retailers gain an automated assistant that answers product questions, surfaces targeted offers, and respects legal constraints, all within a lightweight software footprint.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate virtualbudz?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind virtualbudz?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of virtualbudz?

Virtual Meetings Pro

A video-first emotionally intelligent Virtual Assistant for B2B Sales teams, that reduces admin tasks & enables sales teams to understand intent & behavior using emotion & engagement cues. It combines different emotion ai technologies, including facial coding, eye tracking, speech transcription, audio tonality, and voice transcription along with a meeting bot to enhanced assistance in virtual meetings. Augmented Intelligence to sell smarter! For Sales Reps: - Reduce time spent on admin tasks - Enable data-led self-coaching - Provide insights for deal estimation For Sales Ops: - Instant access to deal information - Engagement-led sales estimations - Data-led training-gap identification For Customer Success: - Sharing voice-of customer-voice - Data-driven account health - Reduce time spent on admin tasks

Who Is the Company Behind Virtual Meetings Pro?

Virtual Receptionist

24/7 virtual receptionist for home service businesses. CallFrame answers every call in under 2 seconds — booking appointments directly into your calendar, answering pricing questions, sending SMS confirmations to customers, and alerting you instantly when a high-priority call comes in. 25 features included at one flat price. No contracts, cancel anytime.

Who Is the Company Behind Virtual Receptionist?

ViSight Chatbot

Optimising and engaging customers with omni-channel software and integrated business analytics.

Who Is the Company Behind ViSight Chatbot?

Vizir.co

Vizir is a no-code chatbot builder for enterprises. IT and HR teams use our platform to create internal chatbots that both improves the employee experience and reduces repetitive tasks. Vizir is an agnostic solution, deployed natively into your internal messaging apps: Microsoft Teams, Google Chat, Slack, Webex, etc... Chatbots for IT support allow employees to get help about their business applications, digital workplace tools and any devices they use. The bot provide users assistance 24/7, decreases the number of tickets, or qualifies and creates tickets in the customers IT tool (Jira, Easyvista, ServiceNow, GLPI,...) and also send push notifications to reduce the number of avoidable requests. Chatbots for HR support helps employees get critical and recurring information about holidays, security, covid policy, etc...

Who Is the Company Behind Vizir.co?

  • Seller: Vizir
  • Year Founded: 2016
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Vocara

Vocara is an advanced AI-powered platform designed to revolutionize the way businesses interact with their customers. By leveraging cutting-edge artificial intelligence and natural language processing technologies, Vocara enables organizations to deliver personalized, efficient, and engaging customer experiences across multiple channels. This innovative solution empowers companies to automate routine inquiries, provide instant support, and gain valuable insights into customer behavior, ultimately enhancing satisfaction and driving growth. Key Features and Functionality: - AI-Driven Chatbots: Vocara's intelligent chatbots handle a wide range of customer interactions, from answering frequently asked questions to processing transactions, ensuring prompt and accurate responses. - Omnichannel Support: Seamlessly integrates with various communication platforms, including websites, mobile apps, social media, and messaging services, providing a consistent experience across all touchpoints. - Natural Language Understanding: Utilizes advanced natural language processing to comprehend and respond to customer queries in a human-like manner, improving engagement and reducing misunderstandings. - Analytics and Reporting: Offers comprehensive analytics tools that track customer interactions, measure performance, and identify trends, enabling data-driven decision-making. - Customization and Scalability: Provides flexible customization options to align with specific business needs and scales effortlessly to accommodate growing customer bases. Primary Value and Solutions Provided: Vocara addresses the challenges businesses face in managing customer interactions by automating routine tasks and delivering personalized support. This leads to increased operational efficiency, reduced response times, and enhanced customer satisfaction. By providing valuable insights into customer behavior and preferences, Vocara enables organizations to make informed decisions, tailor their offerings, and build stronger relationships with their clientele. Ultimately, Vocara empowers businesses to stay competitive in a rapidly evolving digital landscape by transforming their customer engagement strategies.

Who Is the Company Behind Vocara?

Voco AI Receptionist

Voco is an AI phone receptionist built for small businesses in the United Kingdom. It answers inbound calls around the clock, including nights, weekends and bank holidays, so that enquiries are captured when a business owner cannot pick up. Calls are answered in the business name using a custom greeting. The system holds a natural spoken conversation rather than presenting a phone menu, captures the caller name, number, location, job type and urgency, and sends a written summary by SMS and email as soon as the call ends. Where the caller wants an appointment, Voco checks live availability and books directly into Google Calendar, Outlook Calendar, Apple Calendar or Cal.com. Call handling is configured per business. Account holders set their own rules for how different call types are treated, and industry triage applies different question sets to trades, healthcare and property enquiries. Keyword detection flags urgent calls such as leaks, lockouts and emergency repairs so they are escalated ahead of routine enquiries. Returning callers are recognised and previous conversations are recalled. Every call is logged with a transcript and recording in an analytics dashboard. Integrations cover HubSpot for CRM call logging, Jobber for converting calls into job requests, Fixflo for repairs and maintenance, and WhatsApp for notifications. Each account includes a UK local or 03 telephone number. Voco is used by tradespeople including plumbers, electricians, HVAC engineers and locksmiths, by dental, physiotherapy, private and cosmetic clinics, and by estate agents, letting agents and property managers. Call data is processed under a standard ICO approved data processing agreement and the company is registered with the Information Commissioner's Office. Voco handles inbound calls only and does not place outbound marketing calls. Pricing is subscription based, with a call allowance on each plan and a per call rate beyond it. A spend cap set by the account holder limits overage charges without cutting calls off. A pay as you go option with no monthly fee is available for lower or less predictable call volumes.

Who Is the Company Behind Voco AI Receptionist?

Voicebot

Voicebot360 is a conversational AI-Powered software to automate customer support and converse like a human. It can be designed to understand and respond in multiple languages, making them accessible to a wider range of customers. With Inbound& outbound call automation, 24/7 availability, and a user-friendly interface deliver a delightful customer experience.

Who Is the Company Behind Voicebot?

VoiceSpin

VoiceSpin is a cloud-based VoIP telephony provider offering robust call center solutions for SMBs and large-scale enterprises, empowering them to manage their inbound and outbound communications effectively. Get international local numbers from 160+ countries and empower your team to make thousands of outbound calls with an AI auto dialer that connects leads to the best-fitting agents through an intelligent lead and agent scoring and matching system.

Who Is the Company Behind VoiceSpin?

  • Seller: Voicespin
  • Year Founded: 2005
  • HQ Location: Givatayim, IL
  • LinkedIn® Page: www.linkedin.com
    75 employees on LinkedIn®

VOIQ

VOIQ AI is VoiceBots that automates calling for your Sales and Marketing Stack.

Who Is the Company Behind VOIQ?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026