Best Chatbots Software - Page 71

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,322

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,100+ Authentic Reviews
  • 1,322+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Persado

Persado helps data-driven enterprise companies engage customers with AI-generated content, predicting what will resonate, and driving bottom line performance. Persado is a content generation and decisioning platform that generates highly effective, personalized language faster than humans alone can deliver. Language that resonates with every customer in an individual way, across every touchpoint in a customer journey, and will inspire action. The insights yielded transform the business with actionable data and decisioning to generate and predict the best words, for language personalization at scale and outsized ROI.

Average Rating: 4.3/5.0

Total Reviews: 14

How Do G2 Users Rate Persado?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Persado?

  • Seller: Persado
  • Year Founded: 2012
  • HQ Location: New York, New York
  • LinkedIn® Page: www.linkedin.com
    228 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 36% Small

What Are Recent G2 Reviews of Persado?

Personetics Act

Personetics Act Cloud helps financial institutions create automated self-adjustable financial wellness programs. Act on behalf of your customers to help them automatically save money, manage debt, or build wealth. For more information on Act Cloud platform visit our website. Join the world-leading banks that already use Personetics Act to: Help their customers achieve financial wellness by reaching their goals Differentiate themselves by leveraging Saas, Open Banking & Automation at scale Gain higher Customer LVT that yields 25% balance growth YOY

Who Is the Company Behind Personetics Act?

Pete & Gabi

Pete & Gabi is changing the way business gets done. Our patent-pending AI calling technology helps modern teams scale without adding headcount by deploying AI agents that execute where humans can't. Olivia, AI sales agent drives revenue by re-engaging dormant customers, recovering missed leads, and keeping sales conversations moving—automatically and at scale. Rebecca, AI recruiter accelerates hiring by screening candidates, coordinating interviews, and maintaining consistent communication across the funnel—without disrupting existing ATS systems. Both agents are trained on real conversations, integrate seamlessly with your CRM and ATS, and work 24/7 across time zones. They bring proven outcomes and measurable gains from day one. Key Features Live Call Transfers: Connect qualified leads or top candidates directly to internal teams. This happens the moment they’re engaged, eliminating delays and lost opportunities. Human-Like Conversations: Pete & Gabi’s agents speak naturally and authentically, with dialogue that can reduce conversion times by 40% vs traditional outreach. 24/7 Availability: They operate around the clock, with outreach and response that never stops, regardless of business hours or time zones. Multi-Language Support: Pete & Gabi’s conversational AI agents communicate across languages, helping scale globally. CRM and Workflow Integration: Pete & Gabi integrates with existing systems so that call data, notes, and outcomes flow into daily operations. Analytics and Insights: Pete & Gabi’s agents deliver real-time tracking of engagement, conversion, and campaign performance, for better clarity and control. Proven Impact: Clients show a 1.5x lift in customer acquisition, 40% faster conversions, and a 20% drop in churn. Rapid Deployment: Pete & Gabi launches campaigns in under a week, without lengthy onboarding or complicated setup. Use Cases Client Prospecting & Lead Qualification: Engage and qualify inbound and outbound leads at scale, then transfer sales-ready prospects directly to your team. Customer Reactivation & Revenue Recovery: Olivia re-engages dormant leads, past customers, and stalled opportunities with personalized outreach that recovers lost revenue and reopens closed doors. Candidate Outreach & Follow-Up: With AI recruiter Rebecca, automate candidate engagement, screening, and follow-ups—passing only the best-fit talent to recruiters. Campaign & Lifecycle Engagement: Power surveys, reminders, renewal calls, upsell campaigns, and time-sensitive outreach that keeps customers active and responsive. Inbound Call Handling: Answer every call instantly, qualify intent, route intelligently, and ensure no revenue or service opportunity slips through the cracks. Sector-Specific Applications: Pete & Gabi’s agents adapt across healthcare, finance, retail, telecom, education, automotive, and professional services—where scalable voice automation drives measurable growth and retention.

Average Rating: 4.9/5.0

Total Reviews: 8

How Do G2 Users Rate Pete & Gabi?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Pete & Gabi?

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of Pete & Gabi?

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Pingbix

Pingbix is an API-based platform that provides businesses with the tools they need to engage their clients and customers in meaningful ways. With Pingbix, businesses can leverage conversational AI to create personalized experiences across multiple channels, including messaging apps, voice services, and more. The platform is designed to be highly scalable, allowing businesses to engage with customers at any scale. Additionally, Pingbix offers a range of tools and services to help businesses optimize their customer engagement strategies and drive better business outcomes.

Who Is the Company Behind Pingbix?

  • Seller: Pingbix
  • Year Founded: 2018
  • HQ Location: Gurugram, IN
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Pingstreams

Pingstreams is a self-hosted, AI-powered customer service platform offering live chat, intelligent chatbots, and workflow automation. With 53+ bot actions, 6 LLM model support, and multi-channel messaging (WhatsApp, Messenger, Email), Pingstreams delivers enterprise-grade customer support at a fraction of the cost. Unlike per-resolution pricing models, Pingstreams offers transparent, flat-rate pricing starting at $41/month. Features include: AI chatbots with knowledge base integration, real-time live chat, shared inbox, team management, analytics & reporting, custom branding, and self-hosted deployment options. Trusted by 15,000+ businesses worldwide.

Who Is the Company Behind Pingstreams?

Who Uses This Product?

  • Company Size: 100% Medium

Pioneera

Pioneera is an award-winning technology startup that leverages artificial intelligence and psychology to enhance workplace wellbeing and productivity. Founded in 2018, the company has developed an AI-powered assistant named Coach Indie, designed to monitor and improve employee mental health in real time. Key Features and Functionality: - Real-Time Wellbeing Monitoring: Coach Indie analyzes workplace communications to detect early signs of stress and burnout, enabling timely interventions. - Personalized Support: The AI assistant provides tailored, actionable tips to employees, promoting mental health and reducing stress levels. - Non-Invasive Integration: Pioneera's solution seamlessly integrates into existing workplace systems, offering support without disrupting daily operations. Primary Value and Problem Solved: Pioneera addresses the critical issue of workplace stress and burnout by offering proactive, AI-driven support. By identifying stress indicators early and providing personalized interventions, the platform helps organizations reduce absenteeism, enhance employee engagement, and foster a healthier, more productive work environment.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Pioneera?

  • Seller: Pioneera
  • Year Founded: 2018
  • HQ Location: Sydney, AU
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Pioneera?

Plexa

Plexa is Elysian SofTech’s advanced omnichannel AI platform that automates customer service, sales, and operational workflows across WhatsApp, phone, web, and more. It connects seamlessly to any CRM, ERP, or third-party system through powerful API integrations, providing real-time data, actions, and personalized responses. With human-level understanding and full automation, Plexa helps businesses reduce costs, increase efficiency, and deliver a faster, smarter customer experience.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Plexa?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Plexa?

Plug Lead

PlugLead is a comprehensive platform designed to enhance business communication and customer engagement through WhatsApp automation. It offers tailored plans to suit various business needs, enabling efficient and scalable interactions with clients. Key Features and Functionality: - WhatsApp Integration: Connect multiple WhatsApp accounts to manage communications seamlessly. - Chatbot Automation: Deploy 24/7 automated responses using a visual drag-and-drop builder, supporting button-based, numerical, and open-ended questions. - Mass Campaigns: Schedule and send bulk messages, including text, images, videos, GIFs, stickers, and documents, with adjustable sending speeds and detailed reporting. - System Integrations: Access over 50 pre-approved system integrations and utilize generic webhooks for custom connections, facilitating smooth data exchange with various platforms. Primary Value and Solutions: PlugLead empowers businesses to automate and personalize customer interactions via WhatsApp, leading to improved response times, enhanced customer satisfaction, and increased operational efficiency. By streamlining communication processes, it helps businesses scale their outreach efforts and maintain consistent engagement with their audience.

Who Is the Company Behind Plug Lead?

PolicyLift

PolicyLift is the all-in-one growth platform built exclusively for independent P&C insurance agencies. It combines marketing automation tools, and agentic AI into a single platform — replacing the need for multiple disconnected tools. PolicyLift's AI handles quoting and intake calls, transcribes coverage details, and manages the lead-to-bind process agentically. PolicyLift helps agencies generate more leads, bind more policies, and retain more clients. Designed specifically for agencies with 5–25 employees, PolicyLift gives small and mid-size agencies the same technology advantages as large brokerages at a fraction of the cost.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate PolicyLift?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind PolicyLift?

  • Seller: PolicyLift
  • Year Founded: 2025
  • HQ Location: Austin, US
  • LinkedIn® Page: linkedin.com
    4 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of PolicyLift?

Prettypolly

PollyTalks is an AI-driven language learning platform designed to help users practice speaking foreign languages through interactive conversations. By engaging in realistic dialogues with AI, learners can enhance their vocabulary, improve grammar, and build confidence without the need for a human tutor or language partner. The platform supports 37 languages, including Arabic, Chinese (Mandarin), French, German, Japanese, and Spanish, making it accessible to a diverse user base. Key Features and Functionality: - Realistic Oral Conversations: Engage in lifelike dialogues with AI to practice speaking skills from day one. - Custom Scenarios and Characters: Create personalized AI characters with unique images, personalities, and teaching objectives to keep learning engaging. - Pronunciation Practice: Utilize optional pronunciation assessments to refine your accent and sound more like a native speaker. - Progress Tracking: Monitor your fluency score and track improvements over time to stay motivated and see tangible results. - Beginner-Friendly Tools: Access features like word translations and AI-generated conversation hints to support learners at all levels. Primary Value and User Solutions: PollyTalks addresses common challenges in language learning by providing an accessible, flexible, and cost-effective solution for practicing spoken language skills. It eliminates the need to find conversation partners or hire private tutors, offering an endlessly patient AI that adapts to individual learning paces. By focusing on speaking from the outset, users can accelerate their language acquisition, build confidence, and achieve fluency more efficiently.

Who Is the Company Behind Prettypolly?

Product AIdvisor

Circuitry.ai Product AIdvisor, powered by the latest Gen AI and AI algorithms, guides your customers through the buying experience. Product AIdvisor is trained on all your product catalogs and knowledge so customers can enjoy a curated conversational experience. Product AIdvisor understands customer needs to provide precise recommendations, help customers understand your products better, and lead them to purchase. Product AIdvisor will increase customer conversion by 30% and grow sales across all channels. The trusted advisor is available for your customers globally 24x7, on the web, mobile, text, or messengers to assist them anywhere, anytime, lowering your customer acquisition costs in marketing and sales. Product AIdvisor also improves the productivity of your sales team by augmenting them to be an expert on your entire product portfolio and close more sales. Start now with Product AIdvisor, and you will have trusted advisors who will help close more sales in no time.

Who Is the Company Behind Product AIdvisor?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026