Best Chatbots Software - Page 69

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,322

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,100+ Authentic Reviews
  • 1,322+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Odyssey Relay

ChatOdyssey is a B2B privacy infrastructure platform providing encrypted email and phone relays, alias management, and custom domain support—without requiring users to purchase their own domain. Designed for businesses, professionals, and privacy-first teams, ChatOdyssey helps organizations protect employee communication, reduce spam, and mask sensitive contact points across platforms. With secure message forwarding, scalable alias management, and robust API support, ChatOdyssey enables enterprises to build trust with customers while safeguarding internal operations. It’s ideal for industries like legal, journalism, healthcare, recruiting, and customer service—where discretion, anonymity, and compliance matter.

Who Is the Company Behind Odyssey Relay?

Officely AI

Officely.ai is a platform that generates conversational AI agents that do more than just talk to your customers. They're your 24/7 specialized agents that can act as a salesman, a pharmacist, a hotel concierge, or even a real estate agent, based on your needs. You set them up by feeding data from your website or files, which can be Google Sheets, PDFs, CSVs, etc., using a simple, no-code interface. These agents connect with various communication channels like WhatsApp, Facebook, and emails, and also integrate seamlessly with databases or CRMs such as Salesforce, Airtable, and Monday. They also provide quick insights and analyses into your business performance. Need a report? They can generate one in seconds, making them invaluable for both customer interactions and internal operations.

Who Is the Company Behind Officely AI?

Oh-Heck

Oh-heck is a versatile software solution designed to streamline project management and team collaboration. It offers a comprehensive suite of tools that facilitate efficient task organization, real-time communication, and progress tracking, making it an ideal choice for teams seeking to enhance productivity and coordination. Key Features and Functionality: - Task Management: Create, assign, and prioritize tasks with ease, ensuring that team members are aligned and deadlines are met. - Real-Time Collaboration: Utilize integrated communication tools to foster seamless interaction among team members, reducing the need for external messaging platforms. - Progress Tracking: Monitor project milestones and individual contributions through intuitive dashboards, providing clear visibility into project status. - File Sharing: Securely share documents and resources within the platform, centralizing information and reducing the risk of miscommunication. - Customizable Workflows: Adapt the platform to fit the unique processes of your team, enhancing efficiency and user adoption. Primary Value and User Solutions: Oh-heck addresses common challenges in project management by offering a centralized platform that enhances team collaboration and project oversight. By integrating task management, communication, and progress tracking into a single interface, it reduces the complexity of managing multiple tools and streamlines workflows. This consolidation leads to improved productivity, clearer communication, and more successful project outcomes for teams of all sizes.

Who Is the Company Behind Oh-Heck?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

OmniGenX.Ai

OmniGenX.Ai is an AI-powered, Salesforce-native customer engagement platform that connects Salesforce with WhatsApp, Webchat, Facebook Messenger, Social Media, and Outlook. It centralizes customer conversations, automates workflows, and deploys AI chatbots—all within Salesforce, with no external integrations required. Key Features: - Salesforce-Native Omnichannel Messaging - AI Chatbots for Lead Capture & Support - No-Code Workflow Automation - Live Agent Escalation - Document Processing & Data Extraction - Appointment Scheduling & Auto Notifications - Surveys, Feedback & Case Management - Customer-Agent Screen Sharing What Businesses Gain with OmniGenX.Ai: - Faster customer responses through AI chatbots - Centralized conversations across all channels in Salesforce - Higher lead conversions with automated engagement - Increased team productivity with no-code automation - Better customer satisfaction with quick, seamless support - Secure, scalable, and fully Salesforce-native solution Start your journey to better customer engagement with OmniGenX.Ai! For demo contact: sales@texve.com

Who Is the Company Behind OmniGenX.Ai?

  • Seller: Texve
  • Year Founded: 2023
  • HQ Location: Delaware, US
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

OMQ Assist | ChatGPT/GPT-4 Beta-Version

NEW: OMQ releases the first German chatbot based on ChatGPT/GPT-4. The beta version is now available for testing to companies from all industries. OMQ Assist upgrades your ticket system by automatically suggesting precise solutions through a self-learning knowledge base. The processing time of each individual ticket is reduced because of the quick search process and the built-in answering templates. As soon as a ticket is opened, OMQ Assist reads the message automatically. OMQ Artificial Intelligence understands the customer request and proposes matching entries from the knowledge base. In case you want to use a different one than the suggested by OMQ Assist, you can search individual answers with the SmartSeach feature. Just enter a term in the search field and OMQ Assist will display all entries for this search term. The number in the first place indicates how many entries for the term are stored in the knowledge base as a whole. Below is listed which specific entries there are related to the term and how many of them exist. OMQ Assist is also integrated as an API in Freshdesk, Zendesk and Salesforce.

Who Is the Company Behind OMQ Assist | ChatGPT/GPT-4 Beta-Version?

  • Seller: OMQ
  • Year Founded: 2010
  • HQ Location: Berlin
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Ondine

Ondine is an AI assistant for luxury hospitality, offering 24/7 multilingual guest communication based on documented property information. Staff control interactions, as the system uses official records for prices, schedules, and availability. It manages service requests like spa treatments, dining reservations, and transportation, logging inquiries for staff to review or complete. Questions outside its knowledge are escalated to staff transparently. Accessible via mobile browsers without downloads, staff can approve responses or enable autonomous operation once confident in its accuracy. Managers can update property details using voice dictation, with changes instantly available to guests. Properties can customize branding with names, logos, and colors, while the system processes documents like spa menus and restaurant offerings, updating automatically with uploads. Data is stored in Europe, with guest conversations deleted after 90 days and logs after 12 months.

Who Is the Company Behind Ondine?

Onlim

Chatbots and Intelligent Virtual Assistants that are powered by an Enterprise Knowledge Graph. Connect your systems (like CRM, ERP, PIM, Knowledge base ...) to our Enterprise Knowledge Graph and make your company data easily available via written or spoken natural language communication. Available for websites & apps (chat widget, site search, API-based custom solutions), phone calls, Facebook Messenger, or Google Assistant & Amazon Alexa. For external as well as internal use cases: - Customer Support - Marketing & Sales - Human Resources - IT Support - and more... Let us help you identify high potential areas for communication automation. Together we: - analyse your current situation - define high ROI use cases - set up your product environment - connect your data systems and communication channels - model your data for use in our knowledge graph - create your automation intents - and train your virtual assistent. Do you need assistance in any step of the process? No problem, we will gladly help. Do you want a self-service experience? Sure, we will give you the keys. We are an Austrian company supporting local as well as international clients. Don't hesitate and arrange a free, non-binding consultation.

Who Is the Company Behind Onlim?

  • Seller: Onlim
  • Year Founded: 2015
  • HQ Location: Vienna, AT
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

OnRanko

Unlock the power of AI to transform your marketing and grow your business. Our platform provides user-friendly tools for small businesses, ecommerce, and retail to attract more customers and increase sales. With AI-driven solutions for product listings, SEO strategies, audience insights, social media content, and ads, you don’t need expertise to get professional-quality results. Focus on what you love while our AI agents take care of the rest – from enhancing visibility to boosting engagement. Join a community of business owners who are simplifying their marketing and achieving new heights with AI.

Who Is the Company Behind OnRanko?

  • Seller: OnRanko
  • Year Founded: 2025
  • HQ Location: New York City, US
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Openassistantgpt

OpenAssistantGPT is an open-source platform that enables users to create intelligent AI chatbots without any coding experience. By leveraging OpenAI's Assistant API, it allows for the development of smart Retrieval-Augmented Generation (RAG) AI agents suitable for customer support, sales, and various other applications. Users can seamlessly embed these chatbots into their websites, providing real-time, accurate responses to user inquiries. The platform is designed for ease of use, making it accessible to individuals and businesses aiming to enhance their online engagement through AI-driven interactions. Key Features and Functionality: - OpenAI Assistants Integration: Utilizes OpenAI's Assistant API, supporting models like GPT-4, GPT-3.5, and GPT-4o to power chatbots with advanced language understanding capabilities. - No-Code Development: Enables the creation of AI chatbots without any programming knowledge, simplifying the development process for users of all skill levels. - Website Crawling: Automatically analyzes and integrates content from your website to inform the chatbot's responses, ensuring relevance and accuracy. - SAML/SSO Authentication: Offers secure access through Single Sign-On (SSO) and Security Assertion Markup Language (SAML) authentication, making it suitable for enterprise environments. - User Inquiry Collection: Facilitates the gathering of user contact information and questions, aiding in lead generation and customer engagement. - AI Agent Actions: Allows the chatbot to interact with API endpoints using specific URL parameters, enabling dynamic and context-aware responses. - Web Search Integration: Enhances the chatbot's knowledge base by incorporating real-time information from the internet, ensuring up-to-date responses. - File Attachments Analysis: Supports the analysis of various file types, including CSV, XML, and images, allowing users to upload documents for the chatbot to process and respond to. Primary Value and User Solutions: OpenAssistantGPT addresses the need for efficient, cost-effective, and easily deployable AI chatbots. By automating responses to common inquiries, it significantly reduces support ticket volumes and improves resolution times, leading to enhanced customer satisfaction. The platform's no-code approach democratizes AI chatbot development, enabling businesses of all sizes to implement advanced AI solutions without substantial investment in technical resources. Additionally, its open-source nature ensures transparency and flexibility, allowing users to customize and extend functionalities to meet specific requirements.

Who Is the Company Behind Openassistantgpt?

opZynic

opZynic is the leading AI chatbot for real estate built specifically for the Indian property market. It automates property lead generation from your website by instantly answering buyer inquiries, recommending projects based on budget and location, and capturing verified contact details — all inside the chat, without forms. Every lead is automatically synced to your CRM (Salesforce, HubSpot, Zoho, LeadSquared, and more), giving your sales team only qualified, sales-ready prospects. Setup requires zero developer skills — paste one snippet and go live in under 2 minutes. Trusted by 500+ real estate teams across India, opZynic delivers 3x lead conversion, sub-2-second AI responses, and 24/7 uptime — making it the most complete real estate sales automation and lead qualification tool for developers, brokers, and agencies.

Who Is the Company Behind opZynic?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026