Best Chatbots Software - Page 68

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

TOKIbot

TOKIbot: the virtual assistant that interacts with your customers

Who Is the Company Behind TOKIbot?

Tovie Cloud

Tovie AI offers voice and text bots for enterprises and SMBs delivering seamless customer and employee experiences. Tovie Cloud is a comprehensive set of tools that enables developers to prototype, build, deploy, and support Conversational AI solutions. All products in the Cloud complement each other perfectly and can operate independently, but by using them together, one gets the maximum advantage. • Effective collaboration Combine the features of different AI tools to create one comprehensive conversational solution • Seamless workflow The new workspace is designed to make it easy to use any Tovie AI tools with smooth interoperability • On-Premise delivery Install the entire Cloud on-premise, a private cloud, or choose a particular product.​ We support AWS, IBM FS, and dedicated server deployments • Unified account management Unified account management with SSO allows team members to collaborate securely and switch seamlessly between products and projects

Who Is the Company Behind Tovie Cloud?

Traq.ai

In a world where buyers are more informed than ever, winning more deals is less about following a script and more about understanding your prospect’s priorities and pain points. With call recording, transcription, and AI analysis, the Traq.ai conversation intelligence platform extracts buyer-centric, deal-winning insights from each call and links them right into your CRM. As a platform-agnostic AI sales assistant compatible with any VoIP phone and online meeting tool, Traq.ai makes each team member more productive and increasingly effective every day. As a sales performance and coaching platform, Traq.ai reveals your team’s challenges so you can optimize training and inspire the highest level of performance. Transparent, competitive pricing including a free option.

Average Rating: 4.7/5.0

Total Reviews: 6

How Do G2 Users Rate Traq.ai?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)

Who Is the Company Behind Traq.ai?

  • Seller: Traq.ai
  • Year Founded: 2020
  • HQ Location: Atlanta, US
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 86% Small, 29% Medium

What Do G2 Reviewers Say About Traq.ai?

AI-generated summary from verified user reviews

Pros
  • Users love the effortless setup of Traq.ai, ensuring seamless integration and reliable performance in every call.
  • Users love how Traq's effortless setup and seamless functionality enhance their call experiences with effective note-taking.
  • Users praise the accuracy of Traq.ai, consistently receiving excellent notes and insightful analysis from their calls.
  • Users appreciate the effortless setup and reliable action items from Traq.ai, ensuring productive and insightful call summaries.
  • Users appreciate the effortless automation of Traq.ai, enhancing their call experience with seamless notes and follow-ups.
Cons
  • Users have noted a desire for zooming capabilities during calls to enhance clarity and visibility of shared screens.

What Are Recent G2 Reviews of Traq.ai?

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Trring me

Trring Me is a one-stop Omnichannel Solution that provides customized and convenient customer care, broaden the reach and improves engagements by allowing interaction with existing and new customers on popular social platforms like Whatsapp, Instagram, Facebook, and Telegram!

Who Is the Company Behind Trring me?

turian AI

turian is an AI-based software for B2B-workflow automation. To help people focus on work that really matters, we are building the world’s first team of AI agents for procurement, compliance, and sales service departments. Our generative AI Assistants (also called AI Agents) are skilled to autonomously complete tasks ranging from purchase order management, sales order processing, analyzing RFQs, invoice processing, down to compliance management. They are doing the time-consuming and - let’s be honest - sometimes
soul-draining admin work so that you don’t have to. Proprietary cutting-edge technology, including Large Language Models (LLMs), enables our AI agents to do work at superhuman speed and with unprecedented accuracy to give your team a competitive edge.

Who Is the Company Behind turian AI?

Twerlo

The love for technology and the desire to add value to people’s lives inspired the founding of TWERLO. This initiated the start of our journey to build rule-based, AI-based, intellectual conversational bots that add value to businesses by delivering great customer experience. Integrated to your existing customer support, we help your team to work faster and smarter by providing conversational AI that optimizes the workflow ensuring freedom to focus on what really matters to the customer. Our knowledge of technology, human psychology and language enabled us to create a real-life conversational experience between bots and humans, using NLP ( Natural Language processing) and other AI aspects. These technology solutions successfully help your company to dramatically lower costs and also provide better customer experience.

Who Is the Company Behind Twerlo?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Twerlo?

TWT Chat

TWT Chat: All-in-One AI-Powered Platform for Global Teams – Integrating Support, Ticketing, Chat, Remote Help & Audio/Video Calls.

Average Rating: 4.0/5.0

Total Reviews: 5

How Do G2 Users Rate TWT Chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind TWT Chat?

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Do G2 Reviewers Say About TWT Chat?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TWT Chat, highlighting its straightforward navigation and reliable messaging.
  • Users appreciate the simple navigation and look forward to new features in TWT Chat.
  • Users appreciate the easy navigation of TWT Chat, making it simple to use and adapt to new features.
  • Users value the high reliability of TWT Chat, enjoying its fast and efficient messaging performance.
  • Users find TWT Chat simple to use with easy navigation, enhancing their overall chat experience.
Cons
  • Users note the absence of backup chat features in TWT Chat, limiting functionality and user experience.
  • Users experience slow loading times with TWT Chat, causing frustration and the need to restart the app frequently.
  • Users experience frustrating software glitches like lagging and missing features, impacting usability and media quality.

What Are Recent G2 Reviews of TWT Chat?

ubisend

ubisend is the platform to build, launch and monitor chatbots and automation across your entire business. ubisend shares the best features of any chatbot platform; conversation builders, extendable NLP, RPA, and integration of any APIs. Where ubisend stands out is through understanding businesses requirements. Companies can manage the compliance and governance of business units, deploying and developing hundreds of use cases and high-volume solutions.When businesses need to increase efficiencies, or do more with less, ubisend's powerful and scalable nature makes it an easy reality.

Who Is the Company Behind ubisend?

  • Seller: ubisend
  • Year Founded: 2016
  • HQ Location: Norwich, GB
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

UChat

UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).

Average Rating: 4.8/5.0

Total Reviews: 74

How Do G2 Users Rate UChat?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)

Who Is the Company Behind UChat?

  • Seller: UChat
  • Year Founded: 2020
  • HQ Location: Melbourne, AU
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Marketing and Advertising, Education Management
  • Company Size: 93% Small, 3% Medium

What Are Recent G2 Reviews of UChat?

What Are G2 Users Discussing About UChat?

Ultra Hal Assistant

Ultra Hal Assistant is an artificial intelligence conversation simulator that is capable of being a digital secretary and companion.

Who Is the Company Behind Ultra Hal Assistant?

Who Uses This Product?

  • Company Size: 100% Small

Undetectable AI

Advanced AI Detector and Humanizer [undetectable AI] Rated #1 Best AI Detector by Forbes! Use our AI detector to check if your text will be flagged as AI-written content. Then, click 'humanize' to remove AI detection and ensure your text will bypass all major AI detectors. Our AI text humanizer does this by enhancing your content to match the quality of human writing.

Average Rating: 4.4/5.0

Total Reviews: 37

How Do G2 Users Rate Undetectable AI?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)

Who Is the Company Behind Undetectable AI?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 65% Small, 32% Medium

What Are Recent G2 Reviews of Undetectable AI?

Uniti AI

Uniti AI is an advanced AI-powered platform designed to revolutionize lead management by engaging, qualifying, and converting leads into customers around the clock. Unlike traditional chatbots, Uniti AI utilizes generative AI to comprehend complex inquiries and deliver intelligent, personalized responses. This ensures that businesses never miss an opportunity, as the AI operates 24/7 across multiple communication channels, including email, SMS, WhatsApp, and website chat. By integrating seamlessly with existing email systems like Gmail and Outlook, as well as CRMs such as Salesforce and HubSpot, Uniti AI streamlines workflows and enhances the efficiency of sales teams.

Who Is the Company Behind Uniti AI?

  • Seller: Uniti AI
  • Year Founded: 2024
  • HQ Location: New York, New York, United States
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Unless

Most AI for customer experience does too little or too much. Helpdesk chatbots cap out at ticket deflection, while autonomous agents act without oversight. Both leave a gap European companies in regulated industries cannot afford. UNLESS closes the gap. One AI agent runs across the entire customer journey, from the first website visit to the deepest support thread. Acquisition, retention, expansion, support. One agent, one brain, one relationship per customer. Three self-maintaining engines power the platform. Living Knowledge listens to your tickets, docs, and product changes, then publishes the Help Center your customers read without anyone touching a CMS. Living Memory remembers preferences, lifecycle stage, and context across every conversation, so customers never have to re-explain themselves. Living Context links the agent to your business systems behind the scenes, so the conversation starts with the full picture. The agent never acts without permission. Every procedure carries explicit permissions: what the AI can do alone, what needs human approval, what is off limits. Every output points back to its source. EU data residency comes by default. PII never reaches model providers. The architecture meets GDPR, the EU AI Act, ISO 42001, DORA, and sector requirements like BaFin and AFM out of the box. European leaders in finance, HR and payroll, pension and insurance, and healthcare and public services trust Unless to do more with AI, without giving up control. Two plans, one outcome metric: Flex pays per outcome with no commitment, or Fixed bundles a free pilot in your first month.

Average Rating: 4.5/5.0

Total Reviews: 5

How Do G2 Users Rate Unless?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Unless?

  • Seller: Unless
  • Year Founded: 2016
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Unless?

UseChat

UseChat brings ChatGPT to your website for your users, offering a personalized and interactive experience.

Who Is the Company Behind UseChat?

Userbot AI Chatbot

Userbot is an AI based chatbot builder made by humans for humans. An all-in-one platform to create, deploy, and analyze chatbots across channels such as your website, Facebook Messanger, Whatsapp and Telegram. With a super-friendly user interface you can create your chatbot in just a few clicks, starting with the welcome flow to guide your users into discovering your products and services. But the best part of Userbot it's the Artificial Intelligence engine, able to recognize natural language and respond to users outside a predefined path, making it easier to create meaningful conversations, collect data and increase your profits! With the integrated Live Chat platform it's easy to handle more difficult queries: just train your bot to activate human handover and you will have all the information previously collected at your fingertips! We help companies automate customer interactions to reduce customer effort and improve customer experience, starting from simple FAQ automation to integration with the most complex infrastructures.

Average Rating: 4.2/5.0

Total Reviews: 5

How Do G2 Users Rate Userbot AI Chatbot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Userbot AI Chatbot?

  • Seller: Userbot
  • Year Founded: 2017
  • HQ Location: Nova Milanese, IT
  • LinkedIn® Page: linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 40% Medium

What Are Recent G2 Reviews of Userbot AI Chatbot?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026