Best Chatbots Software - Page 62

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 949

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 949+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

VOIQ

VOIQ AI is VoiceBots that automates calling for your Sales and Marketing Stack.

Who Is the Company Behind VOIQ?

wabaBot

Smart Conversation, Smarter Solutions Break down language barriers, improve customer satisfaction, and increase efficiency. Embracing the future of customer interactions and discover the true potential of artificial intelligence.

Who Is the Company Behind wabaBot?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

WAGrow

WAGrow is a WhatsApp Engagement Platform. Through WAGrow, our customers can send bulk WhatsApp messages and build no-code automated chatbot based on official WhatsApp API.

Who Is the Company Behind WAGrow?

WaitronBot

Simple Messenger-based Ordering Chatbot for your restaurant. Make ordering clear and convenient for both your customers and the staff. Free Demo, Free Trial.

Who Is the Company Behind WaitronBot?

  • Seller: WaitronBot
  • HQ Location: N/A
  • Twitter: @waitronbot
    17 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

WaitWell

WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences.

Average Rating: 4.7/5.0

Total Reviews: 101

How Do G2 Users Rate WaitWell?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)

Who Is the Company Behind WaitWell?

  • Seller: WaitWell Inc.
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Calgary, Canada
  • Twitter: @WaitWell2
    90 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Triage Specialist
  • Top Industries: Higher Education, Education Management
  • Company Size: 49% Small, 28% Medium

What Do G2 Reviewers Say About WaitWell?

AI-generated summary from verified user reviews

Pros
  • Users find WaitWell easy to use, enjoying seamless integration and real-time updates for a smoother check-in process.
  • Users rave about the exceptional customer support provided by WaitWell, quickly addressing needs and implementing suggestions.
  • Users laud WaitWell for its easy setup, making implementation and learning smooth for both staff and students.
  • Users appreciate the user-friendly interface of WaitWell, making it easy for staff and students to use.
  • Users value WaitWell for its ease of setup and integration, enhancing both staff and student experiences significantly.
Cons
  • Users note that wait time inaccuracies can lead to confusion and disrupt the scheduling process during busy periods.
  • Users find limited customization options in WaitWell restrict their ability to tailor service experiences to specific needs.
  • Users find the missing features frustrating, as managing queues and events is often tedious and inefficient.
  • Users face customization difficulty with WaitWell, particularly in adapting forms for specific services and branding needs.
  • Users find difficult navigation challenging, especially with complex queues and lack of clear tutorials for assistance.

What Are Recent G2 Reviews of WaitWell?

WAMATAS

WAMATAS turns your marketing and communication on WhatsApp and Telegram into a 24/7 operation via automation. It is an easy to use tool that you can use to create WhatsApp chatbots without any coding, collect WhatsApp subscribers like the case of email subscribers, send bulk messages to individuals and groups on WhatsApp, scheduling messages to telegram and WhatsApp groups and individuals and a lot more, so you can ensure your marketing and communication efforts are effective and efficient.

Who Is the Company Behind WAMATAS?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of WAMATAS?

Wastu

Wastu is an innovative platform designed to enhance communication and collaboration within teams by providing a seamless and intuitive chat interface. It offers a range of features aimed at improving productivity and ensuring efficient information exchange among team members. Key Features and Functionality: - Real-Time Messaging: Facilitates instant communication, allowing team members to share information and updates promptly. - File Sharing: Enables users to share documents, images, and other files directly within the chat interface. - Integration with Other Tools: Supports integration with various productivity tools, streamlining workflows and reducing the need to switch between applications. - Customizable Channels: Allows the creation of specific channels for different projects or topics, ensuring organized and focused discussions. - User-Friendly Interface: Designed with simplicity in mind, making it easy for users to navigate and utilize its features effectively. Primary Value and User Solutions: Wastu addresses the common challenges of team communication by providing a centralized platform where conversations, files, and tools converge. This consolidation reduces miscommunication, enhances collaboration, and boosts overall team productivity. By integrating with existing tools and offering a user-friendly experience, Wastu ensures that teams can focus on their work without the friction of disjointed communication methods.

Who Is the Company Behind Wastu?

Weav

Weav is an AI customer support platform that deploys autonomous AI agents trained on your existing documentation. Support teams use it to handle incoming questions across chat, email, SMS, WhatsApp, and Messenger. Weav is designed to make sure those conversations end in a real resolution. Not a loop back to a help article. Setup takes minutes, not days or weeks. Connect your product docs, brand guidelines or help center, and Weav builds an AI agent that understands your product, matches your brand tone, and starts handling tickets immediately. No code required. No lengthy onboarding. No migration away from tools you already use. How it works When a customer message comes in, the AI agent reads it, generates a confidence-scored response, and either sends it automatically or queues it for human review. Depending on the thresholds your team sets. If a conversation needs human intervention, it is escalated with the full thread intact. The human agent picks it up without asking the customer to repeat anything. AI agents and human agents work in the same inbox. Human agents also have access to Ask Weav, an internal assistant that allows them to scale. Ask Weav drafts replies and surfaces answers from the knowledge base mid-conversation. There is no separate chatbot interface. No bolt-on layer. No context lost between systems. What makes Weav different? Most AI support tools are built around deflection. They try to stop customers from reaching a human. Weav is built around resolution. The AI Support Agent learns continuously from every resolved ticket. This means response accuracy and brand tone improve over time without manual retraining. Weav charges $0.99 per resolution with no seat fees. Unlimited seats and unlimited AI agents are included in every plan. Do not pay more as headcount grows. Pay for positive customer outcomes. Key capabilities - Trains on your documentation and help center in minutes - Handles chat, email, SMS, WhatsApp, and Messenger from one unified inbox - Confidence-scored AI drafts with configurable auto-send and escalation thresholds - Full conversation context preserved on every human handoff - Continuous learning from resolved conversations — no manual retraining needed - Copilot internal assistant for human agents - Unlimited seats and unlimited AI agents on every plan - Integrates with Stripe and Google Drive; REST API and webhooks for custom workflows Who uses Weav Weav is used by B2B SaaS companies, tech-enabled businesses, and founders who need their support operation to scale without scaling their headcount. It is a strong fit for support teams of 2 to 15 agents managing growing ticket volumes who are frustrated by chatbots that do not actually resolve anything. Start free at weav.com

Who Is the Company Behind Weav?

  • Seller: Weav
  • HQ Location: Salt Lake City, US
  • Twitter: @weavdotcom
    28 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Wedoo

Who Is the Company Behind Wedoo?

Whatsboost

WhatsBoost is a cutting-edge mobile marketing automation platform that helps businesses maximize WhatsApp’s potential. From instant lead capture to multi-step follow-ups, WhatsBoost ensures businesses can engage customers, send promotional campaigns, and automate marketing workflows at scale. With Google Sheets, Shopify, Calendly, and CRM integrations, WhatsBoost connects businesses with their customers via AI-driven chatbots, scheduled messaging, and personalized bulk messaging. The multi-device support ensures businesses can run WhatsApp campaigns efficiently without restrictions. Designed for coaches, webinar hosts, local businesses, and service providers, WhatsBoost eliminates manual follow-ups, allowing businesses to boost conversions with automated WhatsApp marketing.

Who Is the Company Behind Whatsboost?

WhatsGrow AI

WhatsGrow AI is an all-in-one WhatsApp CRM and AI agent platform built on the official Meta WhatsApp Cloud API. The AI agent replies to customers and books, reschedules and cancels appointments right inside WhatsApp, with a booking website, team calendar, Google Calendar sync and automatic reminders. Teams can also run broadcasts and manage leads in a Kanban pipeline. Plans start at $19/month (Starter), $49 (Growth) and $99 (Pro), with a 7-day free trial and no credit card required.

Who Is the Company Behind WhatsGrow AI?

  • Seller: WhatsGrow AI
  • Year Founded: 2025
  • HQ Location: Karachi, Pakistan
  • Twitter: @whatsgrowai
  • LinkedIn® Page: www.linkedin.com
    10 employees on LinkedIn®

What's up AI

What's up AI is an audio tool designed for iPhone users that translates your voice messages.

Who Is the Company Behind What's up AI?

Whisper Software

Whisper is an AI-powered chatbot designed to help creators, particularly those on fan-based platforms, enhance their engagement and increase revenue. By learning and mimicking your unique communication style, Whisper interacts with your fans 24/7, handling conversations, promoting content, and managing sales seamlessly. This automation allows you to focus more on content creation while maintaining authentic and personalized connections with your audience.

Who Is the Company Behind Whisper Software?

WideBot

WideBot is the leading chatbot building platform in the MENA region requiring no prior tech experience and supporting Arabic variety.

Who Is the Company Behind WideBot?

  • Seller: WideBot
  • Year Founded: 2016
  • HQ Location: ‎Riyadh Governorate, SA
  • LinkedIn® Page: www.linkedin.com
    94 employees on LinkedIn®
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026