Best Chatbots Software - Page 51

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 771

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,100+ Authentic Reviews
  • 771+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

VOIQ

VOIQ AI is VoiceBots that automates calling for your Sales and Marketing Stack.

Who Is the Company Behind VOIQ?

wabaBot

Smart Conversation, Smarter Solutions Break down language barriers, improve customer satisfaction, and increase efficiency. Embracing the future of customer interactions and discover the true potential of artificial intelligence.

Who Is the Company Behind wabaBot?

WAGrow

WAGrow is a WhatsApp Engagement Platform. Through WAGrow, our customers can send bulk WhatsApp messages and build no-code automated chatbot based on official WhatsApp API.

Who Is the Company Behind WAGrow?

WaitronBot

Simple Messenger-based Ordering Chatbot for your restaurant. Make ordering clear and convenient for both your customers and the staff. Free Demo, Free Trial.

Who Is the Company Behind WaitronBot?

  • Seller: WaitronBot
  • HQ Location: N/A
  • Twitter: @waitronbot
    17 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

WaitWell

WaitWell is a secure, scalable platform for queue management and appointment scheduling that helps organizations improve customer flow and service delivery across single or multi-location operations. Customers can book appointments or join virtual queues through QR codes, web, SMS, or kiosks, receiving real-time updates and turn notifications for a smoother experience. Staff have access to real-time dashboards and AI-powered insights, including an AI chatbot that can assist customers. These tools help teams quickly spot bottlenecks, optimize staffing, and improve overall operational efficiency. With secure payment processing, open API integrations (CRM, EHR, and more), and HIPAA/SOC 2 compliance, WaitWell simplifies operations while delivering smarter, more responsive service experiences.

Average Rating: 4.7/5.0

Total Reviews: 99

How Do G2 Users Rate WaitWell?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.2/10)

Who Is the Company Behind WaitWell?

  • Seller: WaitWell Inc.
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Calgary, Canada
  • Twitter: @WaitWell2
    90 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Triage Specialist
  • Top Industries: Higher Education, Education Management
  • Company Size: 49% Small, 28% Medium

What Do G2 Reviewers Say About WaitWell?

AI-generated summary from verified user reviews

Pros
  • Users find WaitWell easy to use, enjoying seamless integration and real-time updates for a smoother check-in process.
  • Users rave about the exceptional customer support provided by WaitWell, quickly addressing needs and implementing suggestions.
  • Users appreciate the user-friendly interface of WaitWell, making it easy for staff and students to use.
  • Users laud WaitWell for its easy setup, making implementation and learning smooth for both staff and students.
  • Users value WaitWell for its ease of setup and integration, enhancing both staff and student experiences significantly.
Cons
  • Users note that wait time inaccuracies can lead to confusion and disrupt the scheduling process during busy periods.
  • Users find limited customization options in WaitWell restrict their ability to tailor service experiences to specific needs.
  • Users find the missing features frustrating, as managing queues and events is often tedious and inefficient.
  • Users face customization difficulty with WaitWell, particularly in adapting forms for specific services and branding needs.
  • Users find difficult navigation challenging, especially with complex queues and lack of clear tutorials for assistance.

What Are Recent G2 Reviews of WaitWell?

WAMATAS

WAMATAS turns your marketing and communication on WhatsApp and Telegram into a 24/7 operation via automation. It is an easy to use tool that you can use to create WhatsApp chatbots without any coding, collect WhatsApp subscribers like the case of email subscribers, send bulk messages to individuals and groups on WhatsApp, scheduling messages to telegram and WhatsApp groups and individuals and a lot more, so you can ensure your marketing and communication efforts are effective and efficient.

Who Is the Company Behind WAMATAS?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of WAMATAS?

Wastu

Wastu is an innovative platform designed to enhance communication and collaboration within teams by providing a seamless and intuitive chat interface. It offers a range of features aimed at improving productivity and ensuring efficient information exchange among team members. Key Features and Functionality: - Real-Time Messaging: Facilitates instant communication, allowing team members to share information and updates promptly. - File Sharing: Enables users to share documents, images, and other files directly within the chat interface. - Integration with Other Tools: Supports integration with various productivity tools, streamlining workflows and reducing the need to switch between applications. - Customizable Channels: Allows the creation of specific channels for different projects or topics, ensuring organized and focused discussions. - User-Friendly Interface: Designed with simplicity in mind, making it easy for users to navigate and utilize its features effectively. Primary Value and User Solutions: Wastu addresses the common challenges of team communication by providing a centralized platform where conversations, files, and tools converge. This consolidation reduces miscommunication, enhances collaboration, and boosts overall team productivity. By integrating with existing tools and offering a user-friendly experience, Wastu ensures that teams can focus on their work without the friction of disjointed communication methods.

Who Is the Company Behind Wastu?

Weav

Weav is an AI customer support platform that deploys autonomous AI agents trained on your existing documentation. Support teams use it to handle incoming questions across chat, email, SMS, WhatsApp, and Messenger. Weav is designed to make sure those conversations end in a real resolution. Not a loop back to a help article. Setup takes minutes, not days or weeks. Connect your product docs, brand guidelines or help center, and Weav builds an AI agent that understands your product, matches your brand tone, and starts handling tickets immediately. No code required. No lengthy onboarding. No migration away from tools you already use. How it works When a customer message comes in, the AI agent reads it, generates a confidence-scored response, and either sends it automatically or queues it for human review. Depending on the thresholds your team sets. If a conversation needs human intervention, it is escalated with the full thread intact. The human agent picks it up without asking the customer to repeat anything. AI agents and human agents work in the same inbox. Human agents also have access to Ask Weav, an internal assistant that allows them to scale. Ask Weav drafts replies and surfaces answers from the knowledge base mid-conversation. There is no separate chatbot interface. No bolt-on layer. No context lost between systems. What makes Weav different? Most AI support tools are built around deflection. They try to stop customers from reaching a human. Weav is built around resolution. The AI Support Agent learns continuously from every resolved ticket. This means response accuracy and brand tone improve over time without manual retraining. Weav charges $0.99 per resolution with no seat fees. Unlimited seats and unlimited AI agents are included in every plan. Do not pay more as headcount grows. Pay for positive customer outcomes. Key capabilities - Trains on your documentation and help center in minutes - Handles chat, email, SMS, WhatsApp, and Messenger from one unified inbox - Confidence-scored AI drafts with configurable auto-send and escalation thresholds - Full conversation context preserved on every human handoff - Continuous learning from resolved conversations — no manual retraining needed - Copilot internal assistant for human agents - Unlimited seats and unlimited AI agents on every plan - Integrates with Stripe and Google Drive; REST API and webhooks for custom workflows Who uses Weav Weav is used by B2B SaaS companies, tech-enabled businesses, and founders who need their support operation to scale without scaling their headcount. It is a strong fit for support teams of 2 to 15 agents managing growing ticket volumes who are frustrated by chatbots that do not actually resolve anything. Start free at weav.com

Who Is the Company Behind Weav?

  • Seller: Weav
  • HQ Location: Salt Lake City, US
  • Twitter: @weavdotcom
    28 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

What's up AI

What's up AI is an audio tool designed for iPhone users that translates your voice messages.

Who Is the Company Behind What's up AI?

Whisper Software

Whisper is an AI-powered chatbot designed to help creators, particularly those on fan-based platforms, enhance their engagement and increase revenue. By learning and mimicking your unique communication style, Whisper interacts with your fans 24/7, handling conversations, promoting content, and managing sales seamlessly. This automation allows you to focus more on content creation while maintaining authentic and personalized connections with your audience.

Who Is the Company Behind Whisper Software?

Winchat

Winchat boosts customer engagement and acquisition tenfold, making every interaction count.

Who Is the Company Behind Winchat?

WittySuite

WittySuite is a business-to-customer interaction management suite that allows you to create your ideal user experience, create and manage your own chatbots, combine AI with human attention, and send mass messages via WhatsApp and SMS. Our platform includes solutions for user authentication by voice biometrics, speech-to-text, OCR, complete digital onboarding, and voice payments, among other innovations.

Who Is the Company Behind WittySuite?

Xenon

Supercharge your sales pipeline with Xenon, the most advanced and intuitive Cold Email & Multi-Channel Sales Automation CRM. Xenon empowers you to automate your entire sales process, from prospecting and lead nurturing to closing deals and managing your pipeline. With Xenon, you can: Send personalized cold emails at scale. Track your email opens, clicks, and conversions. Automate your follow-ups and reminders. Manage your leads and contacts in one central location. Get real-time insights into your sales performance. More than +200 features to generate leads.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Xenon?

  • Seller: Xenon
  • Year Founded: 2023
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Xenon?

Yaps World

Yaps World is a dynamic platform offering a suite of innovative, open-source applications designed to enhance digital communication and productivity. By leveraging advanced technologies, Yaps World provides users with tools that prioritize privacy, efficiency, and user-friendly experiences. Key Features and Functionality: - Zarin: An AI-powered chat application supporting multiple models, Zarin facilitates seamless and intelligent conversations, catering to diverse user needs. - yaps[dot]chat: This service offers one-time, end-to-end encrypted anonymous chats, ensuring secure and private communication without compromising user confidentiality. - notlink: A blazingly fast, open-source URL shortener, notlink enables users to create concise and manageable links efficiently, enhancing online navigation and sharing. Primary Value and User Solutions: Yaps World addresses the growing demand for secure, efficient, and user-centric digital tools. By providing open-source applications like Zarin, yaps[dot]chat, and notlink, the platform empowers users to communicate and manage information with enhanced privacy and speed. These solutions cater to individuals and organizations seeking reliable and accessible tools to streamline their digital interactions and workflows.

Who Is the Company Behind Yaps World?

Yasna.ai

The easiest way to conduct in-depth interviews. Yasna.ai is an all-in-one platform for AI-powered in-depth interviews that helps research agencies, consumer insights teams, and product professionals uncover deep actionable insights faster, more reliably, and at scale. By combining human-like interviewing with automated analysis, Yasna.ai transforms the way qualitative and quantitative research is conducted. Traditional research methods often face trade-offs between depth, speed, and cost. Running in-depth interviews manually is resource-intensive, while surveys can miss nuance and context. Yasna.ai bridges this gap with conversational AI moderation: an AI interviewer engages respondents in one-on-one text-based conversations, probing naturally, adapting to tone and language, and ensuring responses are thoughtful and authentic. This approach gives researchers the richness of qualitative data with the scalability of quantitative methods. Key capabilities include: - AI-assisted setup. Researchers can create projects in minutes using smart templates, natural language instructions, and stimuli uploads. - Built-in recruitment. Access consumer and B2B audiences worldwide, or recruit via your own links and panels, with automated AI screening to ensure respondent quality. - Automated interviewing. Conduct hundreds of interviews simultaneously, across any geography or language, without sacrificing depth. - Instant analysis and reporting. Transcripts are transformed into structured summaries, key findings, themes, and quantitative breakdowns — reducing hours of manual work to just minutes. With Yasna.ai, agencies and insights teams gain a competitive advantage: running exploratory research, concept testing, product feedback, UX studies, and brand perception projects faster and more frequently, while reducing costs and operational complexity. The platform is designed for both qualitative researchers seeking scale and quantitative researchers seeking richer context. Who uses Yasna.ai? - Market research agencies use Yasna.ai to serve more clients and expand into new markets without increasing headcount. - Consumer goods and services companies rely on Yasna.ai for rapid global feedback and continuous product development. - UX and product research teams use the platform to capture authentic user feedback at every stage of the product lifecycle. Whether you’re running a handful of interviews or hundreds, Yasna.ai ensures data quality through contextual moderation, adaptive probing, and respondent validation. Researchers maintain full control, while the AI handles routine tasks. In a world where AI research tools are reshaping the industry, Yasna.ai empowers agencies and brands to stay ahead — combining human-like conversations with the power of automation.

Average Rating: 4.7/5.0

Total Reviews: 3

How Do G2 Users Rate Yasna.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Yasna.ai?

Who Uses This Product?

  • Company Size: 67% Small, 33% Large

What Do G2 Reviewers Say About Yasna.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Yasna.ai to be user-friendly and efficient, facilitating seamless data collection and analysis.
  • Users find Yasna.ai offers a reliable and efficient AI-moderated interviewing experience, enhancing data quality and user engagement.
  • Users find Yasna.ai to be a reliable and efficient tool for AI-moderated qualitative interviews, enhancing data collection and analysis.
  • Users value the efficient AI-moderated interviews of Yasna.ai, appreciating the genuine responses and professional support.
  • Users value the humanized interaction with Yasna.ai's AI, fostering genuine responses despite recognizing it's a chatbot.
Cons
  • Users find the compensation issues confusing, leading to concerns about the credit system affecting usage and experimentation.
  • Users find the credit limitations restrictive, fearing they may run out while testing features in Yasna.ai.
  • Users feel the credit system complicates usage, expressing a desire for a subscription model to alleviate concerns.
  • Users notice duplicated or similar information in Yasna.ai's answers, affecting overall data accuracy.
  • Users have concerns about data inaccuracy, which leads to confusion and unreliability in results.

What Are Recent G2 Reviews of Yasna.ai?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026