Best Chatbots Software - Page 47

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 779

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,400+ Authentic Reviews
  • 779+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Sagen.ai

Sagen AI is a personalized, real-time AI assistant designed to streamline digital task management and enhance user productivity. Users can customize their assistant's name and character, creating a unique and engaging experience. Sagen AI assists with a variety of tasks, including homework help, brainstorming ideas, language practice, vacation planning, book discussions, and interview preparation. By offering a conversational interface, it simplifies daily activities and provides efficient solutions tailored to individual needs.

Who Is the Company Behind Sagen.ai?

Scotty AI

Scotty AI is a Digital Worker Platform that enables teams to design, build, test, deploy, and manage digital workers, leveraging any AI model, channel, system, or tool, in any cloud and even on-premise. This approach enables human-in-the-loop collaboration to automate end-to-end processes that would otherwise require human intervention — while still being guided and controlled by experts. Scotty bridges the gap between powerful AI models and practical business execution, turning conversation into measurable action at scale.

Who Is the Company Behind Scotty AI?

Selvo

Selvo is AI customer service software for small SaaS teams where founders, engineers and support all answer customers. Help center, live chat, shared inbox and an AI agent in one product. Most support tools charge for every person who might reply, so small teams end up deciding who is allowed to answer. Selvo works the other way around: Pro includes the whole team for $99 a month, and adding people never changes the price. Who it's for: small SaaS teams, roughly 2 to 15 people, where the founder, the engineers and the first support hire all answer customers. Teams that want their help center, chat and inbox in one place, with an AI agent that takes the repeat questions. What's in it: - AI agent. Answers chat from your help center and up to three website sources, links the article it used, and hands anything else to your team with a note on what was asked and what it tried. - Shared inbox. Chat and email together, with assignments, internal notes, mentions, tags, macros and keyboard shortcuts. - Help center. Hosted and searchable, on your own domain on Pro, with article feedback and SEO controls. - Live chat widget. Embeddable, with identity verification and a full SDK. - Tickets. Customer, back-office and tracker tickets, with custom types, states and a ticket form in the widget. - Reports. Conversations, responsiveness, CSAT, teammates and tickets. - For developers. A REST API, an MCP server for Claude and Cursor, and a CLI. Pricing: Starter is $39 a month for one person. Pro is $99 a month with unlimited team members and five help centers. The AI agent is $0.10 per conversation and free when it hands off. There is a 14-day free trial of Pro and no free plan. Switching: Selvo imports your articles, conversations, tickets and contacts, agents from Intercom, Zendesk, Help Scout, Freshdesk and Crisp. Selvo does the everyday support job: answering customers across chat, email and a help center, with AI taking the repeat questions. Phone support, SSO and SLAs are part of it. Founder-built and independent. We run our own support on Selvo.

Who Is the Company Behind Selvo?

  • Seller: Selvo
  • HQ Location: BEZIERS, FR
  • LinkedIn® Page: linkedin.com
    3 employees on LinkedIn®

SendPulse Chatbots

SendPulse Chatbots is a chatbot-building platform that helps businesses automate customer conversations across messaging channels such as WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber. It is part of the broader SendPulse platform, an AI-driven email and chatbot marketing solution for scaling businesses, and it is used by companies that want to combine marketing, sales, and customer support in a single set of tools. The platform provides a drag-and-drop flow builder for creating automated conversation flows, such as welcome messages, FAQs, order updates, and lead-qualification sequences, without requiring coding knowledge. Chatbots can be connected to advertising campaigns on Facebook and Instagram through click-to-chat and ads-to-chat functionality, and businesses can accept payments directly inside WhatsApp and Facebook Messenger conversations. Conversation flows can also include AI-powered steps that generate responses, collect customer information, and help qualify leads. Key features include: • A multichannel chatbot builder for WhatsApp, Instagram, Facebook Messenger, Telegram, TikTok, and Viber, with a no-code, drag-and-drop flow editor. • A built-in CRM that consolidates contacts, conversations, and deals from every connected channel into a single workspace, so teams can track leads and customers across channels. • AI-powered automation steps within conversation flows that can generate replies, qualify leads, and create content. • Official Meta partner and WhatsApp Business API, SendPulse offers an official Facebook integration, supporting ads-to-chat lead generation and in-chat payments. • A free-forever plan alongside paid subscription tiers with role-based access, so teams of different sizes can assign different permission levels. SendPulse has been doing business across Europe and Latin America — with an office in Brazil — for more than 11 years, and its tools are used by more than 200,000 customers worldwide.

Who Is the Company Behind SendPulse Chatbots?

  • Seller: SendPulse
  • Year Founded: 2015
  • HQ Location: New York
  • Twitter: @SendPulseCom
    2,084 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    192 employees on LinkedIn®

Sensay

Sensay is an AI-powered platform that creates lifelike digital replicas of individuals, capturing their knowledge, personality, and communication style. These replicas operate autonomously, handling tasks such as drafting emails, summarizing calls, and booking meetings, thereby enhancing productivity and efficiency. Sensay's technology is particularly beneficial in preserving personal histories and memories, offering support for individuals affected by memory loss by replicating familiar voices and images.

Who Is the Company Behind Sensay?

  • Seller: Sensay
  • Year Founded: 2023
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®

Serviceaide Luma Virtual Agent

Luma Virtual Agent is a pre-trained, conversational attendant that can seamlessly scale on-demand to meet both inbound and outbound requests. Luma VA starts with over 50 skills to get you started, handling an array of IT support requests and common user requests. Luma applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deflect requests, incidents, and user inquiries. Luma learns as it goes in the conversation, in capturing knowledge utilization and in actions taken, rapidly delivering a quick return on investment. With a low-code to no-code environment and integration with the leading service management solutions and communication channels, there is no long wait to get started.

Who Is the Company Behind Serviceaide Luma Virtual Agent?

  • Seller: Serviceaide
  • Year Founded: 2016
  • HQ Location: San Jose, California
  • Twitter: @ServiceAide
    11 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Shared Inbox by Canary

Shared Inbox by Canary is a powerful, AI-powered communication hub designed for customer-facing teams. It brings together email, chatbot, and task management—so your support, sales, and operations teams can collaborate, respond faster, and stay on top of every conversation. Built by the makers of Canary Mail (trusted by 1M+ users), Shared Inbox by Canary helps you manage incoming emails with smart assignments, AI-suggested replies, and team-wide visibility. No more missed messages, duplicate responses, or scattered workflows. Key features: -Unified shared inbox for support, sales & ops - AI Chatbot that resolves queries automatically -Built-in team internal notes and task tracking -AI-suggested replies to save time -Cross-platform: Web, macOS, Windows, iOS -Team analytics for accountability & insights Whether you're a small team or scaling fast, Shared Inbox by Canary keeps your external communication organized—and your team in sync. Try for free today! Visit https://shorturl.at/enqPJ.

Average Rating: 4.8/5.0

Total Reviews: 3

Who Is the Company Behind Shared Inbox by Canary?

  • Seller: Canary Mail
  • Year Founded: 2017
  • HQ Location: San Francisco, US
  • Twitter: @CanaryMailApp
    7,664 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 250% Medium, 150% Small

What Do G2 Reviewers Say About Shared Inbox by Canary?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Shared Inbox by Canary, enabling quick setup and efficient team collaboration.
  • Users highlight the Unified Inbox of Canary, transforming chaotic email management into seamless team collaboration.
  • Users value the intuitive collaboration features of Canary's Shared Inbox, enhancing teamwork and communication across various inboxes.
  • Users love the collaborative features of Shared Inbox by Canary, enhancing teamwork and streamlining email management effortlessly.
  • Users value the streamlined communication provided by Shared Inbox by Canary, enhancing teamwork and organization significantly.
Cons
  • Users find missing features frustrating, particularly limitations on tags, reporting, and basic AI capabilities in the free plan.
  • Users find the pricing steep, especially for small teams and non-profits, limiting accessibility and usage opportunities.
  • Users find the usage limitations of the free plan frustrating, lacking essential features like multiple tags.
  • Users find the chat functionality limiting due to reliance on Gmail's conversation view and notification issues.
  • Users find the pricing of Shared Inbox by Canary to be high, especially for small teams and non-profits.

What Are Recent G2 Reviews of Shared Inbox by Canary?

Shmooz AI

Shmooz AI, a business chatbot for customer service on WhatsApp, enhances customer interactions and satisfaction.

Who Is the Company Behind Shmooz AI?

ShoutOUT.AI

Enterprise chatbot engine to automate text and voice based virtual assistants.

Who Is the Company Behind ShoutOUT.AI?

SICURA

Cloud-based, AI-driven knowledge management platform.

Who Is the Company Behind SICURA?

  • Seller: noHold
  • Year Founded: 1999
  • HQ Location: Milpitas, US
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Sidekick AI

Sidekick provides intelligent customer service agents allowing businesses to automate most customer service interactions.

Who Is the Company Behind Sidekick AI?

Sift AI

SiftAI is an AI-powered sales assistant designed to enhance the efficiency and effectiveness of sales and presales teams. By automating non-sales activities such as data entry, responding to RFPs, and researching customer information, SiftAI allows sales professionals to focus more on closing deals. The platform integrates seamlessly with various tools, including Slack, Microsoft Teams, Google Drive, and CRM systems, providing instant access to company knowledge and enabling rapid, accurate responses to client inquiries. With features like personalized response generation, enterprise search, and project management, SiftAI streamlines the sales process, leading to faster deal closures and increased productivity.

Who Is the Company Behind Sift AI?

  • Seller: SiftHub
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • Twitter: @sifthubhq
    123 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

Simple Phones

Simple Phones provides businesses with an AI phone agent that answers calls on their behalf, so they never miss a call from a customer. The agent can also perform outbound calls for following up with customers, staying in touch with leads, and making cold calls on autopilot.

Who Is the Company Behind Simple Phones?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026