Best Chatbots Software - Page 46

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

FlowGent AI

FlowGent AI is a no-code/low-code SaaS platform that enables businesses to create AI-powered chatbots, or "Agents," for various channels including websites, Instagram, WhatsApp, and Slack. These agents are designed to enhance customer engagement by answering questions from a shared knowledge base, handing conversations to human operators when necessary, triggering actions via connected APIs, and optionally ingesting publicly available web pages to improve responses. Key Features and Functionality: - AI-Powered Features: FlowGent AI offers dynamic, personalized experiences that adapt to each conversation. Features include interactive carousel messages, personalized voice notes, and dynamic images, all tailored to the user's knowledge base and conversation context. - Multi-Channel Integration: The platform supports seamless integration across multiple channels, allowing businesses to deploy AI agents on Instagram, WhatsApp, Slack, and websites, ensuring consistent customer engagement. - Automation Workflows: FlowGent AI provides proven automation templates for creators, coaches, and course sellers, enabling quick setup and immediate results. Workflows include Instagram appointment setting, comment-to-DM conversion, lead magnet delivery, course launch automation, and DM sales funnels. - Collaborative AI: The platform enhances workflows by working alongside human teams, offering features like shared inbox management and real-time coordination, rather than replacing human interaction. Primary Value and Solutions: FlowGent AI addresses the need for businesses to engage with customers efficiently and effectively across multiple digital platforms. By automating customer interactions with intelligent, context-aware agents, businesses can boost revenue, increase sales, and maximize customer value while reducing support costs. The platform's AI agents operate 24/7, ensuring continuous engagement and support, which is crucial for modern teams aiming to enhance customer experiences and drive sales.

Who Is the Company Behind FlowGent AI?

FluidTalk

FluidTalk is an AI chatting engine for creators and agencies handling more inbound messages than a team can answer. You build an AI Character once, giving her a name, an age, a job, a home city and a few lines in her own voice. That setup runs across every account you connect, keeping the same personality everywhere while treating each conversation separately. Conversations follow a funnel you design. You create phases in a visual builder, and a gate sits between each one. A gate opens only when the lead does something real, such as sharing their city or their job. Your link exists only in the final phase, so it cannot be sent early. FluidTalk writes the messages and your sending tool delivers them, so it works across Instagram, X, Tinder, Bumble, Threads, TikTok, Snapchat and Reddit through partner tools, or with your own software via the API. Team seats, human handoff with full chat history, and analytics per Character are included. Usage based pricing, free plan available.

Who Is the Company Behind FluidTalk?

Flydial AI

Flydial AI is an outbound AI calling platform that helps businesses automate cold calls, qualify leads, handle objections, and book meetings at scale. Users can upload or sync lead lists, create an AI calling agent, choose a voice, customize the call prompt, and launch campaigns across multiple lines. The platform is designed to replace repetitive first-touch sales calls with AI-powered conversations that are consistent, measurable, and scalable. Flydial can be used by sales teams, founders, agencies, recruiters, brokers, call centers, and local service businesses to reach more prospects without hiring additional SDRs. Flydial’s AI agents can introduce a product or service, ask qualifying questions, respond to common objections, identify interested leads, and schedule meetings directly on the user’s calendar. Each call is tracked with an outcome or disposition, helping teams measure campaign performance, prioritize follow-up, and turn contact lists into qualified sales opportunities.

Who Is the Company Behind Flydial AI?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Flyweight Assistant

Flyweight is AI with Personality for Shopify Brands with Personality. Flyweight builds AI chatbots that truly understand your Shopify store—from product pages and blog posts to FAQs and return policies. Designed for brands with a distinct voice, Flyweight’s chatbot mirrors your tone, speaks over 50 languages, and updates automatically every night to stay aligned with your latest content. Installation takes just one click. From there, merchants can easily customize responses, create tailored customer journeys with smart routing, and seamlessly forward complex inquiries to their support team. Flyweight is built to be accurate, reliable, and on-brand. Unlike generic chatbots, it responds exclusively based on your store’s real-time content—so answers are always precise and trustworthy. And if the AI can’t confidently respond, it collects the customer’s contact details and forwards the full chat to your team—ensuring no lead is ever lost. That’s why leading brands around the world trust Flyweight to boost conversions, cut support volume, and elevate the customer experience. Fully GDPR-compliant by design, Flyweight is ready to power global commerce—helping merchants grow with confidence, personality, and intelligence. What It Solves for Brands: Flyweight gives brands an AI they can rely on. It solves two of the biggest challenges in e-commerce: lost sales from unanswered questions and overloaded support teams. By delivering fast, accurate answers 24/7 based on your store’s real content, Flyweight helps turn visitors into customers while reducing support volume. And when the AI isn’t confident in its response, it collects the lead and forwards the full chat to your team—so no opportunity is missed. AI Chat With Brand Personality: Flyweight isn’t your average bot—it automatically detects your brand’s tone and personality, and you can fine-tune it further using custom routing rules. Whether you're aiming for witty, professional, or warm, Flyweight adapts to mirror your voice and guide customers toward conversion or resolution. Built for Shopify: Flyweight was built specifically for Shopify and works natively with the latest themes and admin experience. It integrates with tools like Zendesk for ticket escalation and uses a nightly data refresh to stay up to date with your product catalog, policies, and store pages. Powerful Features, Simple Pricing: From a free forever plan to high-volume enterprise tiers, Flyweight offers transparent pricing with scalable impressions and product limits. Advanced plans unlock analytics, custom branding, multi-market support, and integrations—perfect for brands that want performance and flexibility. Enhanced Analytics: Brands on advanced plans can filter chatbot interactions by category (sales, support, complaints) and use insights to improve performance and workflows over time.

Who Is the Company Behind Flyweight Assistant?

Fobi

Turn Google Forms into conversational AI chat bots, and easily embed them on your website.

Who Is the Company Behind Fobi?

Focal

Focal is your AI-powered knowledge workspace that accelerates how you interact with complex information. Understand complex documents. Quickly find the insights you need. Summarize, Cite, Research, with AI. By instantly analyzing documents, generating insights, and providing accurate citations, Focal empowers knowledge workers with AI across industries to work 10x faster. Whether you're in finance, policy, research, healthcare, legal, or marketing, Focal transforms your organizational knowledge into an AI-driven information hub. From crafting literature reviews to generating comprehensive reports, Focal's AI Copilot ensures you find, explain, and leverage critical information with unprecedented speed and accuracy. Boost your productivity, enhance decision-making, and stay ahead in your field with Focal.

Who Is the Company Behind Focal?

Fonor.ai

Organizations can effectively harness the power of GPT-powered text generation tools with a few key considerations. Firstly, it's important to recognize that GPT is a tool, and like any tool, it must be used correctly to produce the desired outcome. This means providing the tool with the right inputs, so that it can generate accurate and relevant content that aligns with the organization's goals and policies. To achieve this, organizations can use tools like CRM integrations, which provide real customer data to help generate personalized communications that meet individual customer needs. Additionally, collaborative environments like Fonor can be used to generate and proofread content, allowing team members to work together to ensure that the output is accurate and aligned with organizational goals. It's important to note that while GPT can be a powerful tool, it's not infallible. Therefore, it's crucial to exercise caution and proofread any content generated by the tool, even if it includes real customer data. This is particularly important in industries like insurance, where accuracy and compliance with policies and regulations are paramount. By taking these steps, organizations can effectively tame the beast that is GPT and use it to their advantage. GPT-powered text generation tools can help organizations create personalized communications that meet individual customer needs while aligning with organizational goals and policies. Ultimately, the key is to use GPT as a tool to support human decision-making, rather than relying on it as a sole source of information.

Who Is the Company Behind Fonor.ai?

  • Seller: Qualyon
  • Year Founded: 2022
  • HQ Location: Smyrna, US
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Formilla Live Chat

Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. With a combination of Live Chat, Email, and In-app messaging tools in one powerful platform, over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support.

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Formilla Live Chat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Formilla Live Chat?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Formilla Live Chat?

What Are G2 Users Discussing About Formilla Live Chat?

Fragfix

Fragfix is an AI chatbot platform that answers customer inquiries using uploaded PDF documents like price lists, FAQs, and service descriptions, ensuring accurate responses without internet data. Available 24/7, it handles questions outside business hours. Setup involves uploading PDFs, configuring settings via a dashboard, and embedding a code snippet on a website. The platform supports up to 50 PDFs with a total size of 100 MB. If answers aren't found in the files, the chatbot directs users to contact the business. Fragfix prioritizes data privacy, with conversations deleted after two days and ratings removed after 90 days. It operates on European servers, is GDPR-compliant, and includes a data processing agreement. Visitors can ask freeform questions, with optional suggested queries to boost engagement. Feedback ratings help identify documentation gaps. The chatbot can be embedded on up to 20 websites per account.

Who Is the Company Behind Fragfix?

Frankly

Frankly enables users and communities to access and interact with your organisation in a new and engaging way, in a variety of languages and interfaces.

Who Is the Company Behind Frankly?

freeAIchat.bot

Free AI chatbot for small business websites. Answers visitor questions, captures leads, and hands off follow-ups to your team.

Who Is the Company Behind freeAIchat.bot?

FROGED

FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions, always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: - Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. - Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. - AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools. FROGED is the only platform that merges real Human Touch with Artificial Intelligence, turning customer service from a cost center into a revenue generator.

Average Rating: 4.2/5.0

Total Reviews: 14

How Do G2 Users Rate FROGED?

  • Has the product been a good partner in doing business?: 8.1/10 (Category avg: 9.1/10)

Who Is the Company Behind FROGED?

Who Uses This Product?

  • Company Size: 71% Small, 29% Medium

What Are Recent G2 Reviews of FROGED?

What Are G2 Users Discussing About FROGED?

Full-Fill

Full-Fill is an AI-powered platform designed to optimize supply chain operations by enhancing demand forecasting, inventory management, and order fulfillment processes. Leveraging advanced machine learning algorithms, Full-Fill analyzes historical data and market trends to provide accurate demand predictions, enabling businesses to maintain optimal inventory levels and reduce stockouts or overstock situations. The platform integrates seamlessly with existing enterprise resource planning (ERP) systems, offering real-time insights and automated recommendations to streamline procurement and distribution workflows. Key Features and Functionality: - Advanced Demand Forecasting: Utilizes machine learning to predict future product demand with high accuracy. - Inventory Optimization: Provides recommendations to maintain optimal stock levels, minimizing holding costs and preventing stockouts. - Order Fulfillment Automation: Automates order processing and fulfillment tasks, reducing manual errors and improving efficiency. - Seamless ERP Integration: Easily integrates with existing ERP systems for a unified supply chain management experience. - Real-Time Analytics: Offers dashboards and reports with up-to-date insights into supply chain performance. Primary Value and Problem Solved: Full-Fill addresses the challenges of inaccurate demand forecasting and inefficient inventory management that often lead to stockouts, overstocking, and increased operational costs. By providing precise demand predictions and actionable insights, the platform enables businesses to optimize their supply chain operations, enhance customer satisfaction through timely order fulfillment, and achieve significant cost savings.

Who Is the Company Behind Full-Fill?

Fulply

The platform learns from website content, PDFs, and custom text to provide answers based on user-provided information. If the chatbot cannot respond, it acknowledges the limitation and offers a contact form for follow-up. Supporting multilingual interactions, it allows visitors to communicate in their preferred language, regardless of the website's primary language. Easily integrated into WordPress, Wix, Shopify, Squarespace, or custom websites without technical skills, it offers customization options like colors, avatars, welcome messages, and suggested questions to match brand identity. The platform collects visitor contact details via forms, sending instant email notifications with conversation history. Analytics track topics and contact rates, while automated weekly updates keep knowledge current. GDPR compliance includes consent requirements, conversation deletion after 90 days, and anti-abuse protection via Cloudflare Turnstile.

Who Is the Company Behind Fulply?

Fundamento

Fundamento is an enterprise-focused contact center automation solution powered by AI that ensures companies consistently achieve excellent business outcomes by saving costs dramatically with reduced AHT, lower ramp time and improved CSAT. Fundamento’s API-first, no-code AI stack sits at the heart of the customer contact centre ecosystem across different channels of communication, is accessible in multiple languages and can be hosted on cloud as well as on-premises. Companies can automate customer contact centers with enterprise-grade AI to improve agent and customer experience and eliminate agent errors with guided workflows, real-time assistance, on-the-job training, data capture, auto-generated customer responses, conversational intelligence and complex customer support automation. High-growth companies like IndiaMart, Disney Hotstar, Paisabazaar, Flipkart, Zomato, Absolute, and others have seen excellent results with Fundamento. Fundamento is backed by leading names in tech like Binny Bansal, Kunal Shah, Mohit Joshi, Pankaj Chaddah, Apurva Chamaria and others.

Average Rating: 4.5/5.0

Total Reviews: 3

Who Is the Company Behind Fundamento?

  • Seller: Fundamento
  • Year Founded: 2020
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    64 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Are Recent G2 Reviews of Fundamento?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026