Best Chatbots Software - Page 22

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 798

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,200+ Authentic Reviews
  • 798+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

SYDLE ONE

SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: · BPM: business process automation and workflows. · ECM: centralized data and complete content and document management. · Analytics: real-time business indicators. · CRM: 360-degree customer relationship management. · Service Desk: complete management of your tickets and customer service. · Service Portal: next-level self-service and relationship portals. · SYBOX: solutions for shared services, such as HR, procurement, finance, and more. · E-commerce: an online sales platform with integrated front-end and back-end. · Billing: billing management, with pricing, invoicing, collecting, and more. Learn more at www.sydle.com.

Average Rating: 4.4/5.0

Total Reviews: 9

How Do G2 Users Rate SYDLE ONE?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)

Who Is the Company Behind SYDLE ONE?

Who Uses This Product?

  • Company Size: 55% Medium, 36% Small

What Do G2 Reviewers Say About SYDLE ONE?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized management of SYDLE ONE, which simplifies workflows and enhances overall efficiency across processes.
  • Users appreciate the configuration ease of SYDLE ONE, enabling smooth management and flexibility with minimal technical effort.
  • Users value the customizability of SYDLE ONE, enabling easy adaptation of workflows to diverse business needs.
  • Users value the customization options of SYDLE ONE, enhancing workflow adaptability and improving overall efficiency.
  • Users appreciate the deployment ease of SYDLE ONE, noting its straightforward setup and intuitive onboarding process.
Cons
  • Users find the difficult learning curve of SYDLE ONE challenging, requiring time and better resources for understanding features.
  • Users experience integration issues that hinder their ability to effectively utilize SYDLE ONE's features and configurations.
  • Users feel a significant lack of guidance, leading to challenges in navigating features and configurations effectively.
  • Users find a significant lack of tutorials, making it challenging for new users to navigate SYDLE ONE.
  • Users find the steep learning curve for SYDLE ONE challenging, suggesting better onboarding and documentation for improvement.

What Are Recent G2 Reviews of SYDLE ONE?

What Are G2 Users Discussing About SYDLE ONE?

Verifast AI

Verifast AI is the all-in-one AI chatbot for ecommerce brands - designed to help you convert, support, and grow at scale without hiring extra hands. It combines sales, support, and customer insight, so you can stop juggling tools and start turning conversations into revenue. Trusted by 250+ global D2C brands across beauty, wellness, fitness, and fragrance — verifast's AI chatbot recovers carts, handle post-sale issues, and generate qualified leads without a single manual flow. Everything works out of the box. It connects with Shopify, Gokwik, Zoho, ClickPost, Shiprocket, and more - no code required. Whether you're scaling across Tier 2/3 audience or optimizing for peak sales weekends, the ai sales chatbot works 24/7 across your PDPs, homepages, landing pages, and even WhatsApp. Start your 7 - day free trial — no Credit card required. 💬 Boost Sales • Boost conversions – Recommend the right products based on user goals and behavior • Nudge customers – Trigger contextual nudges (discounts, reviews, urgency) in-chat • Upsell smartly – Auto-suggest bundles and higher-value SKUs during conversations • Recover carts – Detect hesitation and push checkout reminders in real time • Close instantly – Apply discount codes and offers right within the chat 👨🏻‍💻 Automate Support • Resolve 90% of queries – Automate order tracking, returns, cancellations, and more • Offer instant answers – 24/7 replies to product, shipping, and policy questions • Cut support costs – Reduce human load while keeping CSAT consistently high • Escalate smartly – Route only complex tickets to human agents with full context • Go live on all pages – Enable full support across homepage, PDPs, and checkout 🌍 Speak 125+ Languages • Break language barriers – Engage users in Hinglish, Tamil, Marathi, Bengali & more • Auto-detect & switch – Let users chat in their preferred language seamlessly • Build instant trust – Respond with cultural fluency that improves retention • Drive regional conversions – Tailor messages based on local context • Scale globally – One multilingual chatbot to expand across geos without hiring 🔌 Plug & Play Setup • Integrate instantly – Works with Shopify, Gokwik, ClickPost, Shiprocket, Zoho, Zendesk • Sync in real-time – Pull product catalog, order data, and inventory automatically • No dev needed – Setup and go live in under 24 hours • Auto-update daily – Stay current with zero manual work • Omnichannel-ready – Deploy across website, mobile, and WhatsApp 🎨 Match Brand Persona & UI • Customize tone – Playful, premium, clinical, regional—your choice • Design your widget – Floating bot, “Ask Me” bar, influencer avatar, or embedded form • On-brand nudges – Personalize discount popups, offers, and CTAs • Adapt by user type – Show different flows for new vs. returning visitors • Own the experience – Every chat feels like your in-house team talking 🎯 Generate High-Intent Leads • Capture details naturally – Collect emails, phone numbers, and product interests • Qualify mid-convo – Identify buyer intent via chat, not forms • Sync to CRMs – Auto-connect with HubSpot, Zoho, WhatsApp & more • Segment smartly – Group leads by page, concern, or interest for remarketing • Run follow-ups – Use captured data to drive WhatsApp and email campaigns 📊 Unlock Real-Time Insights • Understand your users – Get most-asked queries and top-searched products • Improve conversions – Track where users drop off in the purchase funnel • Boost SEO – Use word clouds and chat data to shape content strategy • Plan smarter – Leverage time heatmaps for campaign scheduling • Refine product strategy – Spot demand trends and concern clusters at SKU level

Average Rating: 5.0/5.0

Total Reviews: 3

Who Is the Company Behind Verifast AI?

  • Seller: Verifast
  • Year Founded: 2023
  • HQ Location: Bengaluru, IN
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Verifast AI?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Verifast AI, simplifying product launches and enhancing customer interactions seamlessly.
  • Users value the responsive customer support of Verifast AI, enhancing their experience and efficiency in handling queries.
  • Users love how seamless daily use of Verifast AI enhances workflow, boosting efficiency and customer satisfaction.
  • Users love the ease of use of Verifast AI, appreciating its seamless integration and effortless setup.
  • Users appreciate the easy management of Verifast AI, seamlessly integrating into workflows and enhancing customer interactions.

What Are Recent G2 Reviews of Verifast AI?

Web2Chat

Web2Chat is a dynamic AI-powered chatbot platform aimed at transforming the way businesses handle their customer support operations. Its key features include: 1. AI-Powered Responses: Web2Chat utilizes machine learning algorithms to learn from your website content, documents, or exported Notion files, generating precise and instant responses to user queries. 2. Seamless User Interaction: The platform hosts an organized inbox where administrators or customer executives can monitor all bot-user conversations. It includes features like user blocking for those misusing the bot and a "Mark all read" button to manage user messages effortlessly. 3. Multi-Source Bot Training: Web2Chat offers the flexibility to train the bot using various sources, including domains, Intercom, Gitbook, Zendesk articles, and files (PDF, txt, CSV, Markdown). It opens doors for the bot to have an extensive knowledge base. 4. Multiple Bots and Pages Management: The platform allows you to manage multiple bots, each assigned to different pages or websites. Each bot can be individually trained using different sources. 5. Free Plan Access: Web2Chat provides a free plan after registration, offering users an opportunity to explore the platform's potential before opting for a paid plan. 6. Status Indicators and Read Receipts: In non-bot sessions, status indicators and read receipts help understand user interaction better. It shows if the user is online and whether the user has read the executive's messages. Web2Chat's robust features aim to significantly enhance your customer service experience, ensuring timely, accurate, and efficient responses to your customers' queries.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Web2Chat?

  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 7.5/10 (Category avg: 8.7/10)

Who Is the Company Behind Web2Chat?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Web2Chat?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support of Web2Chat, noting it as the best they've ever experienced.
  • Users praise the ease of use of Web2Chat, highlighting its straightforward integration and helpful resources.
  • Users find Web2Chat's easy integrations beneficial for seamlessly connecting help desk, blogs, and guides.
Cons
  • Users find the product a bit costly, but generally consider it a wonderful choice overall.

What Are Recent G2 Reviews of Web2Chat?

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WIZ.AI

WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients. WIZ.AI Talkbot Features Hyper-localized: Talkbots can process local and domain-specific vocabularies Hyper-personalized: Talkbots can mimic the tone and accent of a native, and support multiple English varieties and global languages Omni-channel: Talkbots can be integrated over telephony, email, SMS, and various messaging apps

Average Rating: 4.7/5.0

Total Reviews: 9

How Do G2 Users Rate WIZ.AI?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind WIZ.AI?

  • Seller: WIZ.AI
  • Year Founded: 2019
  • HQ Location: Singapore, SG
  • LinkedIn® Page: www.linkedin.com
    172 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 44% Large, 33% Medium

What Do G2 Reviewers Say About WIZ.AI?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and professional customer support of WIZ.AI, enhancing their overall experience significantly.
  • Users highlight the responsive and professional support from the WIZ.AI team, enhancing their overall experience significantly.
  • Users appreciate the excellent customer satisfaction with WIZ.AI, highlighting timely support and a smooth working experience.
  • Users value the natural and professional voice technology of WIZ.AI, enhancing customer relationships effectively.
  • Users find WIZ.AI's ease of use and quick implementation significantly enhance their customer experience and support.
Cons
  • Users find WIZ.AI more expensive than competitors, but value the high quality and support it provides.
  • Users note that the cost of WIZ.AI is higher than competitors, but justify it with quality and support.
  • Users note the current limitations of WIZ.AI, requiring more time and effort to enhance agent training and performance.
  • Users note that training is required to optimize WIZ.AI's performance, which can be time-consuming and challenging.

What Are Recent G2 Reviews of WIZ.AI?

Yesflow

Yesflow is an AI-powered digital assistant that perfectly complements Microsoft Dynamics 365, the Power Platform and Microsoft Teams

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate Yesflow?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Yesflow?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Yesflow?

Zammo.ai

Zammo.ai, powered by Microsoft Azure, is the all-in-one conversational AI solution. Zammo eliminates complexity and enables organizations to rapidly launch powerful generative AI bots across voice, chat, and social channels—with just one click. Seamlessly integrating over 30 Azure services, including Azure OpenAI, Zammo enables organizations to deliver ChatGPT-like experiences using only their data—boosting engagement and user satisfaction. Built-in tools, live agent handoff, and effortless integration with existing systems streamlines setup and minimizes the need for custom development. Hosted securely on the customer’s Azure environment, Zammo ensures data remains private and compliant. Designed with accessibility at its core, Zammo helps organizations create inclusive, multilingual experiences that meet users where they are. Whether serving customers, students, or employees, Zammo makes it easy to get fast, reliable answers—anytime, anywhere. Future-proof and maintenance-free, Zammo automatically updates with the latest Azure capabilities, so your solution stays current without added effort. From first launch to ongoing optimization with real-time analytics and available analytics API, Zammo makes delivering smart, accessible, and engaging AI interactions effortless.

Average Rating: 3.5/5.0

Total Reviews: 2

How Do G2 Users Rate Zammo.ai?

  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Zammo.ai?

  • Seller: Zammo.ai
  • Year Founded: 2019
  • HQ Location: San Francisco, US
  • Twitter: @zammoai
    108 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of Zammo.ai?

Acobot

Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously, no coding needed. With a 30% higher conversion rate and at costs less than a team of support representatives, Acobot allows your company to retain more revenue so that you can: - Increasing your digital advertising spend to reach more customers - Bid higher on key AdWords to beat out your competition - Attract more customers by offering lower prices - Reinvest in product development and expand with more and better products - Offer more coupons and discounts - Achieve profitable growth Acobot uses artificial intelligence to learn from your store by itself and gets ready to work in minutes. All you need to do is connect your store with it by enabling our plugin, Aco will then do all the work for you! Acobot neither modifies the layout of your web pages nor changes your store settings. You don't have to change the settings of your store to start using Acobot.  When you add new products, edit FAQs, or tweak store settings, Acobot uses its artificial intelligence to update itself automatically. There is no need to allocate extra time to maintain Acobot. 

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Acobot?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)

Who Is the Company Behind Acobot?

  • Seller: Acobot
  • Year Founded: 2012
  • HQ Location: United States
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Acobot?

What Are G2 Users Discussing About Acobot?

AIHelp

Positioning and Value: AIHelp is an innovative product and service designed to deliver intelligent customer service and operational solutions. Our platform empowers businesses to efficiently engage with their users, enhancing overall customer satisfaction and loyalty. Features/Solutions Provided: AIHelp stands out with its intelligent and automated business scenario solutions, enabling you to provide efficient service across various contexts. Our advanced AI robots, AI assistants, and self-learning capabilities ensure that customer inquiries are resolved swiftly and accurately, significantly boosting customer satisfaction. We also offer comprehensive, high-quality, and free service support, including seamless dashboard configuration, technical integration, and operational optimization. This ensures that you can leverage our services with confidence and ease. Our commitment is to build long-term partnerships with our clients, allowing us to adapt flexibly to the ever-evolving market demands. By choosing AIHelp, you will experience rapid value realization and a substantial return on investment, helping your brand stand out in a competitive landscape. Company/Product Mission: At AIHelp, our mission is to enhance the connection, experience, and intimacy between global users and developers. We are dedicated to a customer-centric approach, assisting clients in continuously optimizing their processes and solving challenges through best practices and tailored solutions.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate AIHelp?

  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind AIHelp?

  • Seller: AIhelp
  • Year Founded: 2014
  • HQ Location: Hong Kong
  • Twitter: @AIhelp1
    70 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    101 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About AIHelp?

AI-generated summary from verified user reviews

Pros
  • Users value the incredible support from AIHelp's assistant, enhanced by its self-learning capabilities for continuous optimization.
  • Users value the helpful AI assistant for excellent support and its ability to improve through self-learning.
Cons
  • Users often find the lack of customization in the support interface limiting and not user-friendly.

What Are Recent G2 Reviews of AIHelp?

AINIRO.IO

Our technology allows you to scrape your website for information, and then have ChatGPT answer questions according to your data the way you want it to answer. In addition to scraping all content from your existing website, our technology also allows you to "spice" your model. Want to add a WikiPedia page to your chatbot's "knowledge"? We've got you! In addition to this you can also add: PDF files, XML files, CSV files, YAML files or JSON files

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind AINIRO.IO?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of AINIRO.IO?

Alkira Software

TalkVia provides teams with the tools to design and develop voice and chatbots across multiple platforms then deploy with one click!

Average Rating: 3.0/5.0

Total Reviews: 1

Who Is the Company Behind Alkira Software?

Who Uses This Product?

  • Company Size: 100% Small

Almo Chat

Almo Chat is an AI-Powered custom chatbot that is trained on your content and knowledge base (Website, Documents, Text, Q&A). Almo Chat helps businesses enhance customer interactions and provide 24x7 Customer Support and Issue Resolutions. Almo Chat can also help collect users' details and Feedback.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Almo Chat?

  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 5.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Almo Chat?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Almo Chat?

Apstellar AI Voice Bot

AI Voice Bot is a Conversational Artificial Intelligence (AI) technology which enables an meaningful and humanized communication between software system and humans. When an AI Voice Bot system is built to perfection, the AI Voice Bot system could deliver a indistinguishable experience from could have been delivered by a human operator.

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Apstellar AI Voice Bot?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Apstellar AI Voice Bot?

Autoresponder Bot

Create autoresponder campaigns for your Facebook fan pages and Instagram business profiles to automatically reply to new private messages and comments. It is a CLOUD BASED software that auto responds to Facebook messages and comments, gets you HOT LEADS and makes sales for you on COMPLETE AUTOPILOT! In this way, your fan page will be very responsive to any new comment or private message, you will SAVE A LOT OF TIME and you can forget about manually moderation. All replies and private messages are sent instantly with 100% INBOX DELIVERY RATE directly in user's FACEBOOK MAIN INBOX! Facebook Autoresponder Bot can be configured to auto reply to any of your fan page posts including Facebook ADS, boosted post, dark posts, photo albums, videos and photos. Just select the campaign type, choose the autoresponder template and the software will run in background, ON AUTO-PILOT, 24X7, EVEN WHEN YOUR COMPUTER IS OFF!

Average Rating: 4.0/5.0

Total Reviews: 1

Who Is the Company Behind Autoresponder Bot?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Autoresponder Bot?

Blits.ai

Blits.ai is the enterprise AI platform to design, deploy, and scale conversational AI: digital humans, voice bots, chatbots, agentic AI, custom LLMs, and agentic payments, all on one orchestration layer. It sits between rigid SaaS products and slow bespoke builds, the productized platform tailored to your use case. Blits.ai is model agnostic, combining the AI of Google, Microsoft, OpenAI, Anthropic, ElevenLabs, and more, so you always run the best model for each task, and deploys in the cloud, in a private cloud, or on premises, including sovereign and air gapped environments. Every solution runs under enterprise security (ISO 27001, ISO 42001, SOC 2 Type II, PCI DSS Level 1, and GDPR) with full control over quality and AI data processing. Blits.ai delivers multilingual experiences across web, mobile app, kiosk, and IVR channels, in many languages and dialects including Arabic, and connects to your backends (ERP, CRM, helpdesk) to build agents that get real work done. It is in production at Tier 1 banks and enterprises across Europe, Qatar, the UAE, Saudi Arabia, Egypt, and Libya, and has a long term partnership with one of the leading global credit card companies. Blits.ai was founded in 2018 by Paul Coerkamp and Len Debets and is headquartered in Amsterdam, the Netherlands.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Blits.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Blits.ai?

  • Seller: Blits.ai
  • Year Founded: 2020
  • HQ Location: Amsterdam, NL
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Blits.ai?

BMC Helix Virtual Agent

BMC Helix Chatbot brings the cognitive enterprise to life with intelligent, omni-channel experiences that let users find and request services through a conversational and personalized interface.

Average Rating: 3.5/5.0

Total Reviews: 1

How Do G2 Users Rate BMC Helix Virtual Agent?

  • Collection of information: 6.7/10 (Category avg: 8.7/10)

Who Is the Company Behind BMC Helix Virtual Agent?

Who Uses This Product?

  • Company Size: 100% Medium
Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026