Best Chatbots Software - Page 59

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Onlim

Chatbots and Intelligent Virtual Assistants that are powered by an Enterprise Knowledge Graph. Connect your systems (like CRM, ERP, PIM, Knowledge base ...) to our Enterprise Knowledge Graph and make your company data easily available via written or spoken natural language communication. Available for websites & apps (chat widget, site search, API-based custom solutions), phone calls, Facebook Messenger, or Google Assistant & Amazon Alexa. For external as well as internal use cases: - Customer Support - Marketing & Sales - Human Resources - IT Support - and more... Let us help you identify high potential areas for communication automation. Together we: - analyse your current situation - define high ROI use cases - set up your product environment - connect your data systems and communication channels - model your data for use in our knowledge graph - create your automation intents - and train your virtual assistent. Do you need assistance in any step of the process? No problem, we will gladly help. Do you want a self-service experience? Sure, we will give you the keys. We are an Austrian company supporting local as well as international clients. Don't hesitate and arrange a free, non-binding consultation.

Who Is the Company Behind Onlim?

  • Seller: Onlim
  • Year Founded: 2015
  • HQ Location: Vienna, AT
  • LinkedIn® Page: www.linkedin.com
    32 employees on LinkedIn®

OnRanko

Unlock the power of AI to transform your marketing and grow your business. Our platform provides user-friendly tools for small businesses, ecommerce, and retail to attract more customers and increase sales. With AI-driven solutions for product listings, SEO strategies, audience insights, social media content, and ads, you don’t need expertise to get professional-quality results. Focus on what you love while our AI agents take care of the rest – from enhancing visibility to boosting engagement. Join a community of business owners who are simplifying their marketing and achieving new heights with AI.

Who Is the Company Behind OnRanko?

  • Seller: OnRanko
  • Year Founded: 2025
  • HQ Location: New York City, US
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

Openassistantgpt

OpenAssistantGPT is an open-source platform that enables users to create intelligent AI chatbots without any coding experience. By leveraging OpenAI's Assistant API, it allows for the development of smart Retrieval-Augmented Generation (RAG) AI agents suitable for customer support, sales, and various other applications. Users can seamlessly embed these chatbots into their websites, providing real-time, accurate responses to user inquiries. The platform is designed for ease of use, making it accessible to individuals and businesses aiming to enhance their online engagement through AI-driven interactions. Key Features and Functionality: - OpenAI Assistants Integration: Utilizes OpenAI's Assistant API, supporting models like GPT-4, GPT-3.5, and GPT-4o to power chatbots with advanced language understanding capabilities. - No-Code Development: Enables the creation of AI chatbots without any programming knowledge, simplifying the development process for users of all skill levels. - Website Crawling: Automatically analyzes and integrates content from your website to inform the chatbot's responses, ensuring relevance and accuracy. - SAML/SSO Authentication: Offers secure access through Single Sign-On (SSO) and Security Assertion Markup Language (SAML) authentication, making it suitable for enterprise environments. - User Inquiry Collection: Facilitates the gathering of user contact information and questions, aiding in lead generation and customer engagement. - AI Agent Actions: Allows the chatbot to interact with API endpoints using specific URL parameters, enabling dynamic and context-aware responses. - Web Search Integration: Enhances the chatbot's knowledge base by incorporating real-time information from the internet, ensuring up-to-date responses. - File Attachments Analysis: Supports the analysis of various file types, including CSV, XML, and images, allowing users to upload documents for the chatbot to process and respond to. Primary Value and User Solutions: OpenAssistantGPT addresses the need for efficient, cost-effective, and easily deployable AI chatbots. By automating responses to common inquiries, it significantly reduces support ticket volumes and improves resolution times, leading to enhanced customer satisfaction. The platform's no-code approach democratizes AI chatbot development, enabling businesses of all sizes to implement advanced AI solutions without substantial investment in technical resources. Additionally, its open-source nature ensures transparency and flexibility, allowing users to customize and extend functionalities to meet specific requirements.

Who Is the Company Behind Openassistantgpt?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

opZynic

opZynic is the leading AI chatbot for real estate built specifically for the Indian property market. It automates property lead generation from your website by instantly answering buyer inquiries, recommending projects based on budget and location, and capturing verified contact details — all inside the chat, without forms. Every lead is automatically synced to your CRM (Salesforce, HubSpot, Zoho, LeadSquared, and more), giving your sales team only qualified, sales-ready prospects. Setup requires zero developer skills — paste one snippet and go live in under 2 minutes. Trusted by 500+ real estate teams across India, opZynic delivers 3x lead conversion, sub-2-second AI responses, and 24/7 uptime — making it the most complete real estate sales automation and lead qualification tool for developers, brokers, and agencies.

Who Is the Company Behind opZynic?

Oravoice

Oravoice – 24/7 AI Voice Agents That Never Miss a Lead Every missed call is a missed opportunity. Oravoice deploys human-like AI voice agents that answer every call instantly, qualify leads, and book appointments automatically — 24/7, without hiring extra staff. Trusted across 30M+ conversations and saving businesses 2.5M+ hours, Oravoice handles the phones so your team can focus on closing deals. Key Features: 📞 24/7 inbound call handling with IVR-style routing 📤 Outbound call automation with CSV/Excel contact upload 📅 Auto appointment booking via Calendly & Google Calendar 💬 SMS follow-up automation 🎙️ 100+ natural, human-sounding voices across languages 📊 Call transcripts, data capture & CRM sync 🔒 HIPAA-compliant for healthcare & enterprise use Perfect for: Clinics, Real Estate, Hospitality, Restaurants, Automotive, E-Commerce, Sales Teams & Enterprises Results businesses see: 40% faster response times 99.95% call availability Zero missed leads — even after hours 🚀 Start your free trial today → www.oravoice.io

Who Is the Company Behind Oravoice?

Orthia AI

Orthia is an AI receptionist built specifically for orthodontic practices. It answers every call, handles appointment scheduling, verifies insurance, and manages after-hours coverage - all integrated directly with your practice management system.

Who Is the Company Behind Orthia AI?

OWI

Imagine being an insurance client faced with bureaucratic procedures and long waiting times for a simple issue. This is where OWI steps in to make a difference. At OWI, our mission is to transform the customer experience by making it faster, more efficient, and more satisfying. How? By using an Artificial Intelligence language understanding (NLP) based on a Natural Language Understanding (NLU) innovation and frugal machine learning with an Inductive Logic Programming approach. Our virtual agents, available in Callbot, Chatbot, Mailbot, and Smartform, understand and respond to customer requests in a precise and personalized way. Our AI is available in SaaS or OnPremise, and is designed to resolve issues before they become frustrations for your clients. We have so much confidence in our technology that we contractually guarantee a reliability of over 95%, which means that in 95% of cases our technology makes the same decisions and performs the same actions as your advisors. OWI serves major accounts, constantly improving the customer experience with ROIs measured by our clients between 30% and 200%. In other words, our technology does not just solve problems, it creates shared value between your business and your customers.

Who Is the Company Behind OWI?

  • Seller: OWI
  • Year Founded: 2008
  • HQ Location: Antony, FR
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

ownchat

OwnChat is a no-code WhatsApp conversational marketing automation platform that helps businesses manage customer engagement, marketing, sales, and support from a single dashboard. Key Features Automates customer conversations using the official WhatsApp Business API No-code Flow Builder to create automated WhatsApp journeys using drag-and-drop tools Supports WhatsApp Flows for structured interactions, forms, and data collection No-code chatbots for FAQs, lead qualification, order updates, support, and follow-ups Shared team inbox for marketing, sales, and support collaboration Workflow automation to improve response time and reduce manual effort WhatsApp marketing campaigns including broadcasts, automated follow-ups, and personalized messaging Click-to-WhatsApp Ads analytics for viewing, segmenting, and analyzing campaign performance Lead capture, nurturing, and conversion within WhatsApp Customer segmentation and template management for targeted communication Automation for COD confirmations, abandoned cart reminders, and transactional notifications WhatsApp commerce with in-chat ordering and checkout Payment collection inside WhatsApp using Razorpay and Stripe E-commerce integrations with Shopify and WooCommerce Petpooja integration for restaurant order management and customer communication Zoho CRM integration for contact and lead management Zoho Books integration for billing and accounting workflows Calendly integration for appointment booking automation Delivery partner integrations with Addlogs and Porter Integrations with Google Sheets and third-party APIs Analytics and reporting dashboards for engagement and campaign tracking Multi-agent collaboration with full conversation and customer history Secure, compliant, and scalable platform for growing businesses Solutions Centralizes WhatsApp communication for marketing, sales, and customer support teams Automates lead generation, qualification, and follow-ups from Click-to-WhatsApp Ads Streamlines e-commerce workflows including order updates, COD verification, and payments Enables abandoned cart recovery and transactional messaging automation Simplifies restaurant order management and customer engagement on WhatsApp Supports appointment booking and reminders through automated workflows Reduces support workload using chatbots and shared inbox collaboration Improves visibility into customer behavior with analytics and reporting Scales WhatsApp communication while maintaining personalization and compliance Used by D2C brands, Shopify and WooCommerce stores, textile businesses, restaurants, marketing teams, and customer support teams

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate ownchat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind ownchat?

Who Uses This Product?

  • Company Size: 50% Medium

What Do G2 Reviewers Say About ownchat?

AI-generated summary from verified user reviews

Pros
  • Users value the genuine customer engagement of OwnChat, appreciating their openness to suggestions and commitment to improvement.
  • Users appreciate the ease of access with Ownchat, enabling efficient communication through its user-friendly interface and seamless setup.
  • Users appreciate the user-friendly interface of Ownchat, which enhances efficiency and simplifies communication with customers.
  • Users praise the easy setup of Ownchat, highlighting the smooth process and helpful support from the team.
  • Users highlight the efficiency of Ownchat, enabling quick issue resolution with streamlined access to customer information.
Cons
  • Users find the limited features of ownchat restrictive, often relying on manual processes or external tools.
  • Users find the UI not beginner-friendly, requiring time and effort to become accustomed to its layout.

What Are Recent G2 Reviews of ownchat?

Paideia Agents

Paideia is a platform of AI customer support agents specialized by industry (ecommerce, pet food, veterinary clinics and more). The agent answers your website chat and email 24/7, knows your catalog and policies, and hands off to a human with a summarized context whenever the conversation requires it: costly decisions, sensitive topics, or a customer asking for a person. EU AI Act compliant by design: the agent always identifies itself as AI. Live in days, not months.

Who Is the Company Behind Paideia Agents?

PANTA OS

PANTA OS is an enterprise AI platform designed to help organizations integrate artificial intelligence into daily workflows and business processes. The platform combines AI chat interfaces, workflow automation, and custom AI assistants in a single environment. Organizations can use PANTA OS to build structured workflows that include AI-generated content, data analysis, and task automation with human review and approval steps. The platform supports multiple large language models and can integrate external AI services for tasks such as text, image, audio, and video generation. PANTA OS also connects with existing enterprise systems such as content management systems (CMS), digital asset management systems (DAM), and internal databases, allowing teams to incorporate AI into existing processes rather than using separate tools. The platform includes user management, permissions, and analytics features to support organizational deployment and oversight. Deployments are designed to meet enterprise security and data protection requirements, including GDPR compliance.

Who Is the Company Behind PANTA OS?

Paratus Health

Paratus Health offers an AI-powered voice assistant designed to revolutionize patient communication and administrative processes in healthcare settings. By integrating advanced artificial intelligence with existing phone systems, Paratus Health enables clinics and hospitals to automate routine tasks, enhance patient engagement, and improve operational efficiency. Key Features and Functionality: - 24/7 Patient Scheduling: The AI assistant handles appointment bookings and rescheduling around the clock, ensuring no patient call goes unanswered. - Insurance Verification and Intake: Automates the collection of patient information and verifies insurance details in real-time, reducing administrative workload. - Automated Billing and Payment Processing: Streamlines billing procedures by managing payments and reducing errors associated with manual processing. - Specialty-Specific Customization: Tailors interactions and workflows to various medical specialties, ensuring relevance and accuracy in patient communications. - Seamless EHR Integration: Integrates with existing Electronic Health Record systems to maintain continuity and accuracy of patient data. Primary Value and Solutions Provided: Paratus Health addresses common challenges in healthcare administration by automating time-consuming tasks such as patient scheduling, intake, and billing. This automation leads to a significant reduction in administrative costs—up to 60%—and allows healthcare providers to focus more on patient care rather than paperwork. Additionally, the AI assistant's ability to operate 24/7 ensures that patient inquiries and appointment requests are managed promptly, enhancing patient satisfaction and access to care. The system's quick implementation process, with clinics going live in as little as three weeks, ensures minimal disruption and rapid realization of benefits.

Who Is the Company Behind Paratus Health?

Patagon AI

Patagon AI is a cutting-edge platform that leverages artificial intelligence to revolutionize sales processes across various industries. By deploying AI agents, Patagon AI automates and enhances lead qualification, outbound engagement, and customer lifecycle management, enabling businesses to scale their sales operations efficiently and cost-effectively.

Who Is the Company Behind Patagon AI?

Pathmonk

Use Intent data & micro moments to get instant 1.5x lift in website signups with your current traffic. Pathmonk analyses all actions of the website visitors and delivers personalized micro-moments that convert more visitors into leads. Convert and monetize your website traffic.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Pathmonk?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Pathmonk?

  • Seller: Pathmonk
  • Year Founded: 2021
  • HQ Location: Düsseldorf, DE
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Pathmonk?

Peer-Vibe

PeerVibe is a comprehensive platform dedicated to providing users with the latest and most advantageous betting and casino bonuses in Turkey. By aggregating and updating offers daily, PeerVibe ensures that users have access to the most current promotions, enhancing their betting experience and maximizing potential winnings. Key Features and Functionality: - Diverse Bonus Categories: PeerVibe offers a wide range of bonus types, including trial bonuses, welcome offers, casino promotions, and more, catering to various user preferences. - Curated Betting Sites: The platform features a selection of user-friendly and secure betting sites with high odds, chosen based on user reviews and comprehensive security analyses. - Free Trial Bonuses: Users can explore different platforms risk-free through trial bonuses, allowing them to experience various betting environments before committing. - Welcome Offers for New Members: Attractive welcome bonuses are available for new members, providing additional value on initial deposits and enhancing the overall gaming experience. - Popular Bonus Opportunities: PeerVibe highlights the most preferred bonus options, featuring high bonus rates, easy wagering requirements, and regularly updated offers to keep users engaged. - Casino Promotions: The platform includes enticing casino promotions for games like slots, blackjack, and roulette, enabling users to increase their winnings and enjoy a diverse gaming experience. Primary Value and User Solutions: PeerVibe addresses the challenge of navigating the vast and often overwhelming world of online betting and casino promotions. By consolidating and regularly updating a wide array of bonus offers from reputable platforms, PeerVibe simplifies the process for users to find and take advantage of the best deals available. This not only enhances the betting experience but also helps users maximize their potential earnings while ensuring they engage with secure and trustworthy sites.

Who Is the Company Behind Peer-Vibe?

PerfectBot

PerfectBot is an AI agent add-on to Gorgias. It provides instant and accurate responses to customer questions, 24/7. PerfectBot studies help center, past tickets, and best practices of an online store to deliver context-aware responses. Thanks to OpenAI technology, PerfectBot handles complex support conversations in natural language. Our AI agent enables businesses to reduce workload by handling repetitive tickets and letting the customer support team spend more time on high-value tickets. It helps optimize the first response time by providing customers with instant, automated responses, positively impacting the shopping experience. PerfectBot offers a one-click integration with Gorgias. It works natively with Gorgias help desk to create a seamless experience for your agents and customers. Every interaction between the bot and the customer is saved as a ticket in the Gorgias back-office, allowing the team to monitor the quality and accuracy.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate PerfectBot?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind PerfectBot?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About PerfectBot?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the incredible customer support from PerfectBot, making their experience enjoyable and seamless.
  • Users find the easy setup of PerfectBot a breeze, enhancing their overall experience and satisfaction.
  • Users admire the top-notch features of PerfectBot, enhancing eCommerce support and offering excellent value for money.
  • Users value the excellent support and innovative features of PerfectBot, making it a top choice for eCommerce.

What Are Recent G2 Reviews of PerfectBot?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026