Best Chatbots Software - Page 34

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 801

Category Stats (Oct 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Caretta (+1.75%) - Among all products in this category, Caretta recorded the largest rating increase compared to last month

Last updated: October 13, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,100+ Authentic Reviews
  • 801+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Birdeye, Tidio, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=birdeye&focus%5B%5D=tidio&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Byteflow

ByteFlow - Automate Every Flow of Work, a unified platform of AI agents designed to automate and orchestrate enterprise workflows end-to-end in one single platform. ByteFlow comprises four core tools -VoiceFlow, DocumentFlow, BrowserFlow, and ContentFlow, together enables companies and governments to assist humans in repetitive tasks with reliable, auditable AI agents that talk, read, act, and follow up.

Who Is the Company Behind Byteflow?

byVoice

Conversational AI Platform: Chatbot and Voicebot Builder Boost your business capabilities and stand out with the byVoice tailored platform Our Conversational AI Platform empowers companies with a no-code voice and chatbot creation solution. Integrated seamlessly, it offers intelligent IVR, voicebots, and chatbots. Now, you don’t need to build everything from scratch; just customize designs and offer your customers new services effortlessly. Key benefits include telephony channel support and integration with existing solutions. Designed for communication services, the platform comprises: * Virtual AI-powered PBX with IVR * Chatbot and voicebot platform * Automated voice and chat broadcasting system * No/low-code service scenario editor Who Can Benefit from Our Platform 1. White-label solution for product companies - Expand your service offerings with automated voice, SMS, and text channels. - Modernize existing services with cloud PBX features. - Provide customizable solutions tailored to your clients' specific business needs. 2. Software component for startups - Enhance product offerings with an AI-driven component. - Automate voice and text channels. - Access advanced features without extensive development cycles. - Integrate your technologies into a workflow created within our no-code platform. 3. IT product for B2B/B2C companies - Provide round-the-clock customer interaction and support. - Reduce operational costs associated with customer support. - Capture valuable customer insights, preferences, and pain points. Key Features: AI-powered IVR ChatGPT Integration Cloud PBX functions Telephony channel support Multilingual support Omnichannel support No/low-code maintenance script editor Multiple S2T, TTS, and LLM engines You Can Also Add Advanced Features If Required: PBX capabilities - SIP сonnectivity - Call management - AI IVR functionality - ChatGPT integration - Calls routing and distribution Chatbot platform features - Messenger and SMS integration - CRM/HRM/ERP integrations - NLP/NLU features - Routing and distribution - Message generation No-code editor capabilities - Basic variables, conditions, functions - Advanced features such as procedures, triggers, loops, geo distance, and tasks - Version control - Built-in integrations Outbound calling and messaging - Сall and message generation - Autoresponder detection - Campaign results analytics

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind byVoice?

  • Seller: byVoice
  • Year Founded: 2020
  • HQ Location: Kraków, PL
  • Twitter: @byVoice_
    2 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of byVoice?

Caju AI

Caju AI is a cloud-native Customer Engagement as a Service (CEaaS) platform that enables enterprises to efficiently manage and process all message-based customer interactions. By orchestrating control over mobile and desktop connections, supporting customer engagement dashboards, and integrating seamlessly with enterprise CRM systems, Caju AI leverages generative AI and cloud computing to optimize the entire customer engagement lifecycle. This approach ensures scalability, security, and privacy, allowing organizations to analyze client communications and CRM data for actionable insights while maintaining compliance across all channels.

Who Is the Company Behind Caju AI?

  • Seller: Caju AI
  • Year Founded: 2023
  • HQ Location: Charlottesville, US
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

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How it works

CHAT 42 - Conversational AI Chatbot

CHAT 42 is a Conversational AI Chatbot developed by 42Maru, designed to deliver human-like interactions through advanced language intelligence technologies, including Natural Language Understanding (NLU), Context Management (CM), and Dialogue Management (DM). This chatbot can be tailored to various models such as FAQ, NLU, and Deep QA-based systems, making it suitable for applications like customer support and help desks.

Who Is the Company Behind CHAT 42 - Conversational AI Chatbot?

  • Seller: 42Maru
  • Year Founded: 2015
  • HQ Location: Seoul, KR
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Chat Board

Chat Board is a powerful tool designed to automate customer communication using artificial intelligence-driven chatbots. It seamlessly integrates with popular messaging platforms such as Facebook Messenger, WhatsApp, Instagram, Telegram, and more, allowing businesses and institutions to enhance customer service efficiency. Key features of Chat Board include: AI-Powered Chatbots: Automate responses to frequently asked questions, engage with users, and provide instant support. Multi-Channel Support: Connect with customers across multiple messaging platforms, ensuring consistent communication. User Management: Efficiently manage user data and conversations within a single shared environment. Integrations: Integrate with various tools like Google, Zendesk, and Dialogflow to enrich functionalities. Conversation Flows: Create structured conversation paths that guide users toward specific actions or information. Human Takeover: Easily transition conversations from the chatbot to a human agent when needed. Mobile App: Transform mobile devices into customer service hubs via a progressive web app. Customizable Options: Tailor the chatbot experience according to your brand’s needs and customer expectations. Whether for marketing, customer support, or streamlining operations, Chat Board provides a comprehensive, user-friendly solution for businesses of all sizes.

Who Is the Company Behind Chat Board?

ChatBot Builder

ChatBot Builder by Shoptoit: Unlimited Chatbots, Simple No-Code Solution Shoptoit’s ChatBot Builder is a powerful, no-code platform designed to help businesses create and deploy unlimited chatbots for just $199 per month. With a user-friendly interface and customizable options, this tool is ideal for anyone looking to elevate customer engagement, automate sales, streamline HR, and enhance training programs—all without technical complexity. Key Features and Benefits 1. Unlimited Bots for One Flat Price: For a straightforward $199 monthly fee, create and manage an unlimited number of chatbots to address diverse business needs, from customer support and sales to internal training and HR. This single pricing model lets you scale easily without extra costs. 2. No-Code, User-Friendly Platform: The ChatBot Builder features an intuitive, drag-and-drop interface, allowing you to design custom chatbots that align perfectly with your brand’s voice and goals—no coding skills required. This accessibility enables rapid setup and quick adjustments to fit your changing needs. 3. Versatile Use Cases: ChatBot Builder goes beyond traditional customer support applications. Use it to automate responses to sales inquiries, manage HR tasks, and conduct employee training. Its adaptability makes it a multifunctional tool that can serve various departments within your organization. 4. Multilingual Capability: Engage audiences worldwide with chatbots that support 40+ languages. This feature allows you to expand your reach and connect with customers across different regions and languages, enhancing the user experience for a global audience. 5. Data-Driven Insights: Each chatbot built on Shoptoit’s platform provides rich conversation histories and actionable analytics, giving you data to optimize interactions and make informed decisions to refine your strategy. Join the Affiliate Program Shoptoit offers a lucrative, two-tiered Affiliate Program designed to reward partners for their ongoing efforts. Affiliates earn 40% of lifetime recurring revenues on Tier 1 referrals and an additional 10% of lifetime revenues on Tier 2 referrals. This opportunity provides a valuable revenue stream while promoting a high-impact, innovative chatbot solution. Why Choose Shoptoit’s ChatBot Builder? Shoptoit combines simplicity with power, making it easy for businesses to adopt AI-driven chatbots across their operations. With our affordable, unlimited model and a rewarding affiliate program, ChatBot Builder is an ideal solution for those looking to drive engagement, increase efficiency, and earn recurring revenue through referrals.

Who Is the Company Behind ChatBot Builder?

  • Seller: Shoptoit
  • Year Founded: 2018
  • HQ Location: Calgary, CA
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Chatere

Chatere aims to refine the support services to perfection with minimal human intervention. Our AI-powered chatbot can be trained and programmed to match your requirements and integrate seamlessly into your ecosystem. Chatere helps you engage and nurture visitors using human-like conversation at every point to amplify leads.

Who Is the Company Behind Chatere?

Chaterface

Chaterface is an innovative communication platform designed to enhance team collaboration and streamline workflows. It offers a suite of tools that facilitate real-time messaging, video conferencing, and file sharing, all within a secure and user-friendly interface. By integrating these functionalities, Chaterface aims to improve productivity and foster seamless communication among team members, regardless of their location. Key Features and Functionality: - Real-Time Messaging: Instantly connect with team members through direct messages or group chats, ensuring swift communication. - Video Conferencing: Host high-quality video meetings with multiple participants, complete with screen sharing and recording capabilities. - File Sharing: Easily share documents, images, and other files within conversations, with support for various file formats. - Task Management: Assign tasks, set deadlines, and track progress directly within the platform to keep projects on schedule. - Integration with Other Tools: Seamlessly connect with popular productivity applications to centralize workflows. Primary Value and User Solutions: Chaterface addresses the common challenges of fragmented communication and disjointed workflows by providing an all-in-one platform that consolidates essential collaboration tools. This integration reduces the need to switch between multiple applications, thereby saving time and minimizing the risk of miscommunication. By offering a secure and intuitive environment, Chaterface empowers teams to work more efficiently, make informed decisions quickly, and maintain a cohesive workflow, ultimately driving overall productivity and success.

Who Is the Company Behind Chaterface?

ChatFlow

ChatFlow uses your website content to fuel AI chatbots that instantly respond to visitor queries.

Who Is the Company Behind ChatFlow?

ChatGenio

ChatGenio is an AI chatbot and live chat platform built specifically for small businesses that need customer support automation without losing the ability to bring in a real person when it matters. Instead of answering from generic internet knowledge, ChatGenio is trained on a business's own website and uploaded documents, so every response is grounded in that company's actual products, policies, and pricing — not a hallucinated guess. It replies automatically in whatever language a customer writes in, making it a genuinely multilingual conversational AI assistant out of the box. Beyond answering questions, ChatGenio functions as an appointment scheduling and lead generation tool. It captures lead information mid-conversation, checks a business's real calendar availability, and books appointments directly — complete with a video meeting link and an automatic confirmation email — without the visitor ever leaving the chat window. New leads sync automatically to HubSpot CRM, so sales and marketing teams see them the moment they're captured. What differentiates ChatGenio from most AI chatbot software is its live, two-way human handoff. When a conversation needs a real person — a complex question, a frustrated customer, a high-value lead — ChatGenio escalates instantly to the business's support team over Slack, or through a secure reply-link email for teams that don't use Slack. The team's reply lands back in the customer's chat window within seconds, so the handoff feels like a continuous conversation rather than a dead end or a one-way alert. ChatGenio is omnichannel by design: one backend powers the website chat widget, Facebook Messenger, Instagram, and WhatsApp, with a shared knowledge base and conversation history across every channel. Installation takes one line of code, and the widget automatically matches a business's existing site colors. Every account includes a reporting dashboard showing real leads captured, bookings made, and a deflection rate — the percentage of conversations resolved without a human — along with an estimated return on investment based on what a lead or booking is worth to that business. ChatGenio uses flat, predictable pricing built for small businesses that don't want to manage usage meters or per-seat costs: a full month free with no credit card required, then $100 per month flat, with every feature included regardless of conversation volume, agent seats, or channel count. It's built for small and mid-sized businesses in industries like professional services, healthcare, hospitality, real estate, and home services that want AI-powered customer engagement without hiring additional support staff or stitching together separate live-chat, scheduling, and CRM tools.

Who Is the Company Behind ChatGenio?

ChatHub

ChatHub is an all-in-one AI client that allows you to use multiple AI chatbots side by side. It supports a wide range of AI models, including ChatGPT/GPT-4o, Claude 3.5, Gemini, Llama, and more. With a single input, ChatHub allows you to receive responses from up to six AI chatbots at once.

Who Is the Company Behind ChatHub?

CHATIVOX

CHATIVOX is an advanced communication platform designed to enhance team collaboration and streamline workflows. It offers a comprehensive suite of tools that facilitate real-time messaging, video conferencing, and file sharing, all within a secure and user-friendly interface. By integrating seamlessly with existing business applications, CHATIVOX ensures that teams can maintain productivity without switching between multiple platforms. Key features of CHATIVOX include: - Instant Messaging: Enables real-time text communication with individuals or groups, supporting rich media sharing and message history. - Video Conferencing: Provides high-definition video calls with screen sharing capabilities, allowing for effective remote meetings and presentations. - File Sharing and Storage: Allows users to share documents, images, and other files securely, with cloud storage options for easy access and collaboration. - Integration with Third-Party Applications: Supports integration with popular tools such as project management software, calendars, and email clients to centralize workflows. - Customizable Notifications: Offers tailored notification settings to keep users informed without overwhelming them. - Security and Compliance: Implements end-to-end encryption and adheres to industry standards to protect sensitive information. The primary value of CHATIVOX lies in its ability to consolidate various communication channels into a single platform, reducing the need for multiple tools and minimizing information silos. This integration enhances team efficiency, fosters better collaboration, and ultimately drives business success by ensuring that all team members are connected and informed, regardless of their location.

Who Is the Company Behind CHATIVOX?

Chatmate

Chatmate is an advanced communication platform designed to streamline and enhance team collaboration through real-time messaging, file sharing, and integrated task management. It offers a user-friendly interface that supports both individual and group conversations, ensuring seamless communication across various devices. Key features include end-to-end encryption for secure messaging, customizable notifications to keep users informed without overwhelming them, and integration capabilities with popular productivity tools to centralize workflows. Chatmate addresses common communication challenges by providing a unified space where teams can coordinate projects, share resources, and maintain clear, organized discussions, ultimately boosting productivity and fostering a more connected work environment.

Who Is the Company Behind Chatmate?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026