Best AI Customer Support Agents Software - Page 78

How Many AI Customer Support Agents Software Products Does G2 Track?

Total Products under this Category: 1,203

Category Stats (Nov 2026)

  • Average Rating: 4.68/5 (↓0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Votel AI (+1.05%) - Among all products in this category, Votel AI recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank AI Customer Support Agents Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 86,800+ Authentic Reviews
  • 1,203+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Customer Support Agents Software

G2 Grid® for AI Customer Support Agents Software plotting products by satisfaction and market presence

Highlighted products: Salesforce Agentforce, Fin, Jotform AI Agents, HubSpot Service Hub, Zendesk for Customer Service, Zoho Desk, Genesys Cloud CX, and ServiceNow AI Agents.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=hubspot-service-hub&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=zoho-desk&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=servicenow-ai-agents)

Vonela

AI phone assistant for property managers: answers every call 24/7, flags emergencies, alerts on-call staff.

Who Is the Company Behind Vonela?

Vooma

Who Is the Company Behind Vooma?

  • Seller: Vooma
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Voqo AI

Who Is the Company Behind Voqo AI?

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Vorel

Vorel is customer operations infrastructure for businesses with phone, chat, and email volume. The platform picks up inbound calls, reads the customer's record from the CRM in real time, books or reschedules appointments, closes the ticket, and writes the audit row before the call ends. Operators get an AI agent that works inside their existing CRM rather than on top of it. Vorel competes with Sierra, Decagon, Ada, Fin, Parloa, and Cresta in the conversational AI category, with a CRM-native, operator-led architecture as its core differentiator. Verticals shipped today include healthcare clinics, auto-service shops, and home-services crews. Vorel.ai

Who Is the Company Behind Vorel?

Vox Front AI

Vox Front AI is an AI receptionist for service businesses. Dental and dermatology practices, medical clinics, law firms, salons and spas, auto repair shops, and trades like HVAC, plumbing and tree removal. It answers your phone around the clock, books appointments on your real schedule, answers questions from your own documents, and writes up every call so you can see what happened. Here is the problem it solves. When nobody picks up, the caller dials the next business on the list, and you usually never find out it happened. Vox Front AI answers on the first ring. At 2am. During lunch. While your front desk is with a patient and while your crew is on a job. It sounds like a conversation, not a phone tree. The agent answers in under a second and talks like a person. Callers can interrupt it, change their mind halfway through a sentence, or ask three things at once, and it keeps up. It collects whatever you tell it to collect: name, phone, email, what they need, anything else you want on the sheet. It books appointments without double-booking you. The agent checks what is actually open, holds the slot while it confirms with the caller, and writes the booking in one go, so two callers can never take the same time. It reschedules and cancels too, without anyone on your team touching it. It syncs with Google Calendar and Cal.com, works around events already on your schedule, and sends a confirmation email that gets logged. It answers from your documents, and it says so when it doesn't know. Upload your FAQ, your insurance list, your service menu, your policies. The agent answers from those. When the answer isn't in there, it says it doesn't know and takes a message or passes the caller to you. It will not invent a policy or quote a price you never approved. You decide what it refuses to do. Urgent or complicated calls go to the right person with a summary of what was already said. You set the topics it must never discuss, like clinical or legal advice. Consent and recording scripts are set to match your state. Card numbers, ID numbers and phone numbers get stripped out before any transcript is stored. If something breaks mid call, the call goes to a person or to voicemail instead of going quiet. You can see everything afterwards. Call volume, bookings, how many got resolved, how many got passed on. Read the transcript and the summary instead of sitting through recordings. Change your hours, services and documents yourself. How you get it. Vox Front AI is built for you, not signed up for. Every deployment is set up around your hours, your services and your policies before it takes a single call. One setup fee, then a monthly plan with minutes included. Month to month, cancel with 30 days notice. Book a demo and hear it answer questions about your own business: https://cal.com/voxfront/vox-front-demo

Who Is the Company Behind Vox Front AI?

Voxgard

Voxgard is an AI receptionist for businesses whose phone rings more than the team can answer. It picks up inbound calls in about 0.3 seconds, 24 hours a day, and greets the caller with your business name. It answers from what you loaded into it: your services, hours, location and price rules. When it doesn't know something it says so and offers to take a message or reach a person, instead of inventing an answer. Callers can interrupt mid-sentence and it stops to listen; if the caller goes quiet, it asks a follow-up rather than sitting in dead air. Language is detected from the caller's first phrase and can switch mid-sentence: someone who starts in English and moves to Spanish is answered in Spanish, in a matching voice. 32 languages run out of the box. On a booking call Voxgard collects the details, offers real open slots, checks the spoken address against an address database, reads it back once for a yes, and puts the appointment in your Google Calendar or Calendly. It will not wrap up until every intake field you listed has been collected, and the follow-up text goes out from your own number with an optional add-to-calendar link. When the call needs a person, Voxgard rings your managers in priority order, skips any line that drops to voicemail, and bridges the first one who answers, with a one-line summary already in their hand. After each call you get the recording, a word-for-word searchable transcript, a plain-English summary, and the details pulled out as fields: who called, what they wanted, what got booked. A success score and a sentiment read flag the calls a human should look at. Records sync two ways with HubSpot, Salesforce, Pipedrive, Zoho, Bitrix24, AmoCRM and other pipeline tools, or through webhooks, Zapier, n8n and Make. You set the assistant up by answering plain questions in the dashboard instead of writing prompts or code. Keep your current number by forwarding or porting it, or take a new line in 50+ countries. Plans start at $249/month.

Who Is the Company Behind Voxgard?

Voxmind

Who Is the Company Behind Voxmind?

  • Seller: Voxmind
  • Year Founded: 2024
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Voxtron Engage360

Engage360 by Voxtron is an AI customer engagement and automation platform. AI voice agents, WhatsApp automation, web chat and live agents share one knowledge base and connect to your CRM and ERP, in Arabic and English. AI agents identify the customer, check connected systems, make the change and confirm it in the same conversation, handing complex cases to a live agent with full context. Engage360 runs on UAE-hosted cloud or on-premise and works on top of existing telephony and CRM, with no rip-and-replace.

Who Is the Company Behind Voxtron Engage360?

Vozy

Vozy: Where Teams & AI Agents Resolve as One. Your AI bots are smart. Your team is skilled. So why does every customer still have to repeat themselves? Fragmented AI is broken AI. Silos kill efficiency. One-shot resolution becomes impossible. We fixed it. Vozy is the operating system where humans and AI agents work as a single unit. Same memory. Same playbook. Zero restarts. The math: +50% first-contact resolution. -98% operational cost vs. hiring. Enterprise-grade since 2018. One system. All your resolutions. As one.

Average Rating: 4.6/5.0

Total Reviews: 17

Who Is the Company Behind Vozy?

  • Seller: Vozy
  • Year Founded: 2015
  • HQ Location: Miami, Florida
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services
  • Company Size: 45% Medium, 45% Small

What Are Recent G2 Reviews of Vozy?

What Are G2 Users Discussing About Vozy?

Vozy Ai

Who Is the Company Behind Vozy Ai?

  • Seller: Vozy
  • Year Founded: 2015
  • HQ Location: Miami, US
  • LinkedIn® Page: www.linkedin.com
    44 employees on LinkedIn®

Vozzo AI Voice Agent

Vozzo AI is the premier Enterprise Voice AI platform trusted by India’s leading financial institutions, including SBI, Bank of Baroda, and Bandhan Bank. We specialize in high-performance, human-grade voice agents that automate complex workflows, from debt collection and loan reminders to automated HR inductions and outbound sales. Vozzo AI deploys intelligent Voice AI Agents that automate outbound sales, lead generation, and customer support across healthcare, e-commerce, real estate, and more. Available 24/7 in multiple languages. Built for scale and compliance, Vozzo AI handles thousands of concurrent calls with zero latency, providing 24/7 multilingual support that converts leads and recovers assets more efficiently than traditional call centers.

Who Is the Company Behind Vozzo AI Voice Agent?

vragen.ai

A language model alone is not enough. vragen.ai brings knowledge, instructions, monitoring and evaluation together in one Conversation Management System. These layers determine the quality and reliability of every AI conversation on your website, and they give you control over it. You decide which knowledge the AI uses, which language model runs it, how it behaves and how it helps visitors move forward: from a reliable answer with the source included to the right follow-up action. You also see what actually happens. Every conversation is available for review, and the analysis shows you which themes visitors ask about, where your knowledge base has gaps and which answers need work. So you know not only what visitors want to know, do or arrange, but also what to improve first. vragen.ai is built for organisations that take security seriously. It is ISO 27001, ISO 9001 and NEN 7510 certified and trusted by healthcare organisations, governments and businesses

Who Is the Company Behind vragen.ai?

  • Seller: SWIS
  • Year Founded: 1999
  • HQ Location: Leiden, NL
  • LinkedIn® Page: www.linkedin.com
    72 employees on LinkedIn®

Vulcan Suite

Vulcan Suite is an AI receptionist for U.S. home service contractors — missed-call and text-answering software that picks up the leads you can't, so a job never slips away while you're on a roof or under a sink. Here's the problem it solves: 78% of home service jobs go to whoever responds first. When you're working with your hands, you can't grab the phone — and every missed call is a homeowner about to text the next contractor on the list. For a solo operator or a small crew, the phone almost always rings when your hands are full, and most of those calls never even leave a voicemail. Vulcan closes that gap. The moment a call, text, or web inquiry goes unanswered, the AI texts the lead back in under 60 seconds, 24/7 — nights, weekends, and holidays included. From there it does the work a good front-desk person would: it greets the lead, qualifies the job, collects the details, sends a branded quote, and books the appointment straight onto your calendar — automatically. No app to babysit, no message sitting in voicemail until morning. It doesn't sound like a generic chatbot, either. During onboarding, Vulcan is custom-trained on your specific services, your hours, your service area, and the way you talk to customers, so every reply reads like it came from your shop — not a robot reading a script. That's the difference from a virtual receptionist or answering service. A human receptionist works business hours and takes a message for you to call back later. Vulcan responds to every missed call and text in under 60 seconds around the clock, qualifies the lead, sends the quote, and books the job — at a fraction of the cost of a person on the phone. Setup is built for working contractors. You keep your existing business number; call forwarding simply routes your missed calls to Vulcan, so nothing changes for your customers. Most contractors are live within 24 to 48 hours. No long-term contracts, no setup fees, cancel anytime. Vulcan Suite is built for the trades — plumbing, HVAC, electrical, roofing, tiling, painting, pest control, carpentry, landscaping, garage-door, appliance-repair, and other specialty contractors running anywhere from a one-person shop to a small crew. The owner is usually the one who signs up, because the owner is usually the one losing sleep over missed calls. The AI missed-call and text handling is the core product, but Vulcan Suite also offers optional growth add-ons when you're ready to scale: lead generation, email marketing, Google review management, SEO, and website design. Bottom line: if you make your living with a truck and a tool belt, Vulcan Suite makes sure the phone gets answered, the lead gets worked, and the job gets booked — even when you can't pick up.

Who Is the Company Behind Vulcan Suite?

Vyora

Vyora is a no-code AI voice calling platform for Indian SMBs. Build and deploy AI calling agents in Hindi, English, and 6 other Indian languages in under 5 minutes. Automate lead follow-up, appointment reminders, EMI collections, and customer outreach — without writing a single line of code. Plans from ₹799/month. Credits never expire.

Who Is the Company Behind Vyora?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 21, 2026