Best AI Customer Support Agents Software - Page 65

Vox Front AI

Vox Front AI is an AI receptionist for service businesses. Dental and dermatology practices, medical clinics, law firms, salons and spas, auto repair shops, and trades like HVAC, plumbing and tree removal. It answers your phone around the clock, books appointments on your real schedule, answers questions from your own documents, and writes up every call so you can see what happened. Here is the problem it solves. When nobody picks up, the caller dials the next business on the list, and you usually never find out it happened. Vox Front AI answers on the first ring. At 2am. During lunch. While your front desk is with a patient and while your crew is on a job. It sounds like a conversation, not a phone tree. The agent answers in under a second and talks like a person. Callers can interrupt it, change their mind halfway through a sentence, or ask three things at once, and it keeps up. It collects whatever you tell it to collect: name, phone, email, what they need, anything else you want on the sheet. It books appointments without double-booking you. The agent checks what is actually open, holds the slot while it confirms with the caller, and writes the booking in one go, so two callers can never take the same time. It reschedules and cancels too, without anyone on your team touching it. It syncs with Google Calendar and Cal.com, works around events already on your schedule, and sends a confirmation email that gets logged. It answers from your documents, and it says so when it doesn't know. Upload your FAQ, your insurance list, your service menu, your policies. The agent answers from those. When the answer isn't in there, it says it doesn't know and takes a message or passes the caller to you. It will not invent a policy or quote a price you never approved. You decide what it refuses to do. Urgent or complicated calls go to the right person with a summary of what was already said. You set the topics it must never discuss, like clinical or legal advice. Consent and recording scripts are set to match your state. Card numbers, ID numbers and phone numbers get stripped out before any transcript is stored. If something breaks mid call, the call goes to a person or to voicemail instead of going quiet. You can see everything afterwards. Call volume, bookings, how many got resolved, how many got passed on. Read the transcript and the summary instead of sitting through recordings. Change your hours, services and documents yourself. How you get it. Vox Front AI is built for you, not signed up for. Every deployment is set up around your hours, your services and your policies before it takes a single call. One setup fee, then a monthly plan with minutes included. Month to month, cancel with 30 days notice. Book a demo and hear it answer questions about your own business: https://cal.com/voxfront/vox-front-demo

Voxgard

Voxgard is an AI receptionist for businesses whose phone rings more than the team can answer. It picks up inbound calls in about 0.3 seconds, 24 hours a day, and greets the caller with your business name. It answers from what you loaded into it: your services, hours, location and price rules. When it doesn't know something it says so and offers to take a message or reach a person, instead of inventing an answer. Callers can interrupt mid-sentence and it stops to listen; if the caller goes quiet, it asks a follow-up rather than sitting in dead air. Language is detected from the caller's first phrase and can switch mid-sentence: someone who starts in English and moves to Spanish is answered in Spanish, in a matching voice. 32 languages run out of the box. On a booking call Voxgard collects the details, offers real open slots, checks the spoken address against an address database, reads it back once for a yes, and puts the appointment in your Google Calendar or Calendly. It will not wrap up until every intake field you listed has been collected, and the follow-up text goes out from your own number with an optional add-to-calendar link. When the call needs a person, Voxgard rings your managers in priority order, skips any line that drops to voicemail, and bridges the first one who answers, with a one-line summary already in their hand. After each call you get the recording, a word-for-word searchable transcript, a plain-English summary, and the details pulled out as fields: who called, what they wanted, what got booked. A success score and a sentiment read flag the calls a human should look at. Records sync two ways with HubSpot, Salesforce, Pipedrive, Zoho, Bitrix24, AmoCRM and other pipeline tools, or through webhooks, Zapier, n8n and Make. You set the assistant up by answering plain questions in the dashboard instead of writing prompts or code. Keep your current number by forwarding or porting it, or take a new line in 50+ countries. Plans start at $249/month.

Voxmind

Voxtron Engage360

Engage360 by Voxtron is an AI customer engagement and automation platform. AI voice agents, WhatsApp automation, web chat and live agents share one knowledge base and connect to your CRM and ERP, in Arabic and English. AI agents identify the customer, check connected systems, make the change and confirm it in the same conversation, handing complex cases to a live agent with full context. Engage360 runs on UAE-hosted cloud or on-premise and works on top of existing telephony and CRM, with no rip-and-replace.

Vozy

Vozy: Where Teams & AI Agents Resolve as One. Your AI bots are smart. Your team is skilled. So why does every customer still have to repeat themselves? Fragmented AI is broken AI. Silos kill efficiency. One-shot resolution becomes impossible. We fixed it. Vozy is the operating system where humans and AI agents work as a single unit. Same memory. Same playbook. Zero restarts. The math: +50% first-contact resolution. -98% operational cost vs. hiring. Enterprise-grade since 2018. One system. All your resolutions. As one.

Average Rating: 4.6/5.0

Total Reviews: 17

Vozy Ai

vragen.ai

A language model alone is not enough. vragen.ai brings knowledge, instructions, monitoring and evaluation together in one Conversation Management System. These layers determine the quality and reliability of every AI conversation on your website, and they give you control over it. You decide which knowledge the AI uses, which language model runs it, how it behaves and how it helps visitors move forward: from a reliable answer with the source included to the right follow-up action. You also see what actually happens. Every conversation is available for review, and the analysis shows you which themes visitors ask about, where your knowledge base has gaps and which answers need work. So you know not only what visitors want to know, do or arrange, but also what to improve first. vragen.ai is built for organisations that take security seriously. It is ISO 27001, ISO 9001 and NEN 7510 certified and trusted by healthcare organisations, governments and businesses

Vulcan Suite

Vulcan Suite is an AI receptionist for U.S. home service contractors — missed-call and text-answering software that picks up the leads you can't, so a job never slips away while you're on a roof or under a sink. Here's the problem it solves: 78% of home service jobs go to whoever responds first. When you're working with your hands, you can't grab the phone — and every missed call is a homeowner about to text the next contractor on the list. For a solo operator or a small crew, the phone almost always rings when your hands are full, and most of those calls never even leave a voicemail. Vulcan closes that gap. The moment a call, text, or web inquiry goes unanswered, the AI texts the lead back in under 60 seconds, 24/7 — nights, weekends, and holidays included. From there it does the work a good front-desk person would: it greets the lead, qualifies the job, collects the details, sends a branded quote, and books the appointment straight onto your calendar — automatically. No app to babysit, no message sitting in voicemail until morning. It doesn't sound like a generic chatbot, either. During onboarding, Vulcan is custom-trained on your specific services, your hours, your service area, and the way you talk to customers, so every reply reads like it came from your shop — not a robot reading a script. That's the difference from a virtual receptionist or answering service. A human receptionist works business hours and takes a message for you to call back later. Vulcan responds to every missed call and text in under 60 seconds around the clock, qualifies the lead, sends the quote, and books the job — at a fraction of the cost of a person on the phone. Setup is built for working contractors. You keep your existing business number; call forwarding simply routes your missed calls to Vulcan, so nothing changes for your customers. Most contractors are live within 24 to 48 hours. No long-term contracts, no setup fees, cancel anytime. Vulcan Suite is built for the trades — plumbing, HVAC, electrical, roofing, tiling, painting, pest control, carpentry, landscaping, garage-door, appliance-repair, and other specialty contractors running anywhere from a one-person shop to a small crew. The owner is usually the one who signs up, because the owner is usually the one losing sleep over missed calls. The AI missed-call and text handling is the core product, but Vulcan Suite also offers optional growth add-ons when you're ready to scale: lead generation, email marketing, Google review management, SEO, and website design. Bottom line: if you make your living with a truck and a tool belt, Vulcan Suite makes sure the phone gets answered, the lead gets worked, and the job gets booked — even when you can't pick up.

Vyora

Vyora is a no-code AI voice calling platform for Indian SMBs. Build and deploy AI calling agents in Hindi, English, and 6 other Indian languages in under 5 minutes. Automate lead follow-up, appointment reminders, EMI collections, and customer outreach — without writing a single line of code. Plans from ₹799/month. Credits never expire.

Walkie Desk

Walkie Desk is remote desktop and remote support software for IT technicians, MSPs and companies. Technicians connect from the browser (Chrome, Edge, Firefox, Safari), even from a phone or tablet, with nothing to install on their own computer. The PCs to be reached run the Walkie Desk host for Windows 10/11 and Windows Server 2022/2025, with Mac (Apple silicon) and Linux in beta, for unattended access. For ad-hoc support the customer runs QuickSupport, which needs no installation and no account. During a session technicians can transfer files and folders in both directions, chat with the person at the PC, record the session locally, use multiple monitors and share the clipboard. Licensing is per seat: one connected technician with up to 3 PCs open at once, with unlimited PCs and unlimited registered technicians. Sessions are end-to-end encrypted with parameters signed by the devices, a second factor (TOTP, security key or passkey) is mandatory for everyone, and servers are in Italy with data kept in the EU. The person at the PC always sees who is connected and can end the session. A free Personal plan is available for non-commercial use.

Wallu AI

Wallu Assist, Wallu Reach, Wallu Studio

allu Assist is an AI-powered customer support platform that unifies live chat, social messaging, and email into a single inbox — website chat, Discord, Telegram, WhatsApp, Slack, Facebook, Instagram, and email — all answered by one AI trained on your own documentation. The AI replies automatically in over 50 languages and escalates anything complex to a human instantly, so your team only handles what actually needs a person. For ecommerce, Wallu connects directly to Shopify and WooCommerce order data to answer questions like "where's my order" with real, accurate information — not a canned response. Voice AI extends the same capability to phone calls. Wallu Assist is built to scale from solo founders to enterprise teams, with plans ranging from a Lite tier for getting started to Enterprise features including white-labeling, API access, and dedicated support. Every plan starts with a free trial, and customer data is never used to train public AI models. Wallu Reach is an AI-powered email marketing platform built for teams that want results without spending hours building campaigns by hand. The AI writes campaign copy, automates drip sequences triggered by customer behavior, and continuously cleans your list so you're not paying to email addresses that bounce or never engage. Send times are optimized per recipient instead of blasting your whole list at once, and every campaign includes revenue attribution — showing exactly how much money each email actually generated, not just opens and clicks. Cart-recovery automation and a drag-and-drop builder round out the core workflow. Wallu Reach scales from a Mini tier for smaller lists up to enterprise volume with dedicated IP options. Wallu Studio is an AI-powered video toolkit built for teams that need to produce content faster than a traditional editing workflow allows. It automatically clips long-form footage into short, ready-to-post videos, generates accurate captions from speech, and creates thumbnails without manual editing. For marketing and social content, Wallu Studio includes a library of animated motion-graphics templates — charts, UI mockups, countdowns, social post animations, and more — that would otherwise mean hiring a motion designer. Templates are fully editable and export in minutes, for a fraction of what custom motion graphics typically cost. Wallu Studio fits teams of any size, from solo creators clipping content for social media to larger teams producing marketing video at scale.

Waslo

Waslo is a multi-channel AI agent that answers your customers on WhatsApp, Instagram, Messenger, Telegram, Outlook email and your website chat — around the clock, in the customer's own language. The agent replies from your knowledge base and product catalog (prices, photos, PDF brochures), qualifies every lead as Hot, Warm or Cold with a topic, routes the conversation to the right team member, books appointments through Google Calendar or Cal.com, can answer with voice notes, and hands the chat to a human the moment a customer asks for one. Connect WhatsApp with a QR code in minutes, or use the official WhatsApp Business API. Sync your store catalog from Shopify, Salla, Zid or ikas, send leads to HubSpot or any CRM through webhooks, and build on the same agent with the Waslo Agent API. One shared inbox for every channel and a dashboard in seven languages (English, Arabic, Turkish, Spanish, Portuguese, Simplified and Traditional Chinese). Built for small and growing businesses — clinics, real estate, restaurants and online stores. Start pay-as-you-go with no subscription, or move to the flat-rate Growth plan.

WatgoIA

WatgoIA is an AI-powered platform for WhatsApp and Instagram. Unify conversations in one inbox, automate with intelligent assistants, and scale sales and support without manual work. Your AI works 24/7: answers questions, sends catalogs and files, qualifies leads, books appointments, sends reminders, collects contact data, and escalates to your team. Clients chat naturally on WhatsApp; you keep history, contacts, custom fields, and tags organized. Run WhatsApp template campaigns to thousands with delivery stats and opt-out compliance. Import and export contacts via CSV or Excel. Connect Google Calendar for scheduling, Mercado Pago for payment links in chat, and an Operations API for CRM and external systems. Scale with multiple WhatsApp numbers, Instagram accounts, granular team permissions, and multi-location branches. Setup is simple: connect channels and configure your assistant without technical expertise. Industry-standard security protects client data.

Waybeam

AI agents for sales, education, retail, website assistant and support - grounded in your knowledge base, with RAG-cited answers, persona controls, and 24/7 multilingual coverage.