AI Agents For Business Operations Resources

Yes, Laivly’s pricing is built around outcomes and where your team is in its AI journey—not headcount alone—so it works whether you’re a 50-person team or a 1,000-plus seat enterprise. If you’re starting with agent assist, Sidd Duo is priced per seat, with standard or pre-paid annual options. Teams ready for full conversational and autonomous AI move to usage-based pricing across the entire interaction lifecycle: you pay based on whether Sidd resolves a contact end-to-end or hands it off to an agent with full context prepared, with no add-on fees or feature-gating either way. A platform fee applies to the full-ecosystem package, waived at higher annual commitment levels. See our pricing page for the breakdown, or reach out to our team to find out how it lines up with your volume.

Most Laivly customers are live within weeks, not quarters. Because Sidd connects through the interface layer instead of requiring new API integrations, initial rollout doesn’t wait on IT builds or vendor timelines, even across legacy systems. We start by prioritizing your highest-impact use cases so you see measurable results fast, then build out a roadmap for additional workflows from there. Basic setup and agent onboarding tend to be the quick part; teams typically need more time to fully explore Sidd’s more advanced features, like Sidd Studio’s workflow builder. This is normal and something your Laivly account team supports throughout rollout, not just at launch.

Laivly typically uses APIs when available; however, APIs are not required for it to work. Sidd works at the user interface level, the same way one of your human agents would: logging in, clicking through screens, pulling and entering data. That means Sidd can automate and assist across virtually any system you use today, including proprietary platforms, legacy tools, and anything that doesn’t offer an API or wasn’t built with integration in mind. You don’t need to wait on a vendor roadmap or take on a rebuild to get Sidd running. It connects to what you already have, including CCaaS platforms, CRMs, and back-office systems, and any access it needs is scoped, permissioned, and logged to match your existing security policies.