Fraud Protection

So it won't take as long to answer as it is my case sometimes from 12 to 24 hours, as customers call me to ask me that when your order is coming home. This way customers are going to be happier, because we're going to be able to supply them faster.

There are some cases wherein after approving the transaction or the transaction is already in processed, the system is still requires us to do Statement Verification. Customers might get confuse because why do we still have to do that if we already approved their transaction.

The scenario happens all the time; customer is lazy and supplied incorrect information. Riskified declines. When we contact the customer they give us the updated information. This information would be great to be able to supply to riskified to resubmit instead of having to place a new order.

Currently the only report I can pull are daily audits of the tranasctions.

I have seen a drop in approval rates lately, and I'm noticing often the reason is "email age cannot be corroborated", however, I also will manually check emails through the system Emailage, and the scores are often very low risk of fraud. I do my checks and most often put these orders through... Read more