Fraud Protection

There are some cases wherein after approving the transaction or the transaction is already in processed, the system is still requires us to do Statement Verification. Customers might get confuse because why do we still have to do that if we already approved their transaction.

The scenario happens all the time; customer is lazy and supplied incorrect information. Riskified declines. When we contact the customer they give us the updated information. This information would be great to be able to supply to riskified to resubmit instead of having to place a new order.

Currently the only report I can pull are daily audits of the tranasctions.

I have seen a drop in approval rates lately, and I'm noticing often the reason is "email age cannot be corroborated", however, I also will manually check emails through the system Emailage, and the scores are often very low risk of fraud. I do my checks and most often put these orders through... Read more

We're planning on migrating to either Magento 2 or Enterprise and are wondering what Bolt's other customers who are on either of those platforms general experiences have been like.