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Zingtree

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100 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2020
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Zingtree Reviews

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Star Rating
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2
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Darlene S.
DS
Darlene S.
04/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Essential Tool for Scheduling at Moffitt Cancer Center

I like how Zingtree stays focused on what matters, like where the cancer's located and if it's spread. It focuses on the important questions, such as whether treatment has started, helping us get to the appropriate solution.
Josh R.
JR
Josh R.
Sr. Loan Officer NMLS:1541610
04/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Adaptable and User-Friendly, Though Pricey

I use Zingtree for work, and it is beneficial for providing a script to speak to customers. I like that it's easy to use and adaptable. It's also interfaced with Encompass.
Kevin D.
KD
Kevin D.
Web/Drupal Developer, Architect & Digital Strategist
03/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Setup, Enhances Customer Decision-Making

I like that Zingtree is easy to use and delegate to team members to collaborate on for improvements and implementation. The initial setup was very easy and required very little developer involvement. We switched from our 'build your own' solution to this, which has been beneficial.

About

Contact

HQ Location:
San Francisco, US

Social

@zingtree

What is Zingtree?

Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s platform is trusted by CX leaders at Sony, Allianz, Experian, Corpay, and Optum to resolve millions of high-stakes interactions with enterprise-grade security and reliability. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right. With Zingtree, you can instantly generate AI Agents with natural language, deploy across any channel, and ensure the optimal path to complete first contact resolution for agents and customers. Whether you’re managing AI-based, logic-based, or hybrid paths, you control and can easily refine rules, compliance checks, and business logic.

Details

Year Founded
2020
Website
zingtree.com