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Zingtree

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100 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2020
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Zingtree Reviews

Review Filters
Profile Name
Star Rating
72
26
2
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Verified User in Financial Services
EF
Verified User in Financial Services
03/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

A cheaper alternative to options from Salesforce

Zingtree is a great company to partner with as they are very responsive and have a genuine desire to help you grow your business
Verified User in Consumer Services
AC
Verified User in Consumer Services
02/26/2026
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Best scripting/workflow service!

Over the years the team has heard some of the suggestions we have send them and have created amazing and easy to use features related to AI and dynamic conditions.
Holly D.
HD
Holly D.
02/18/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Intuitive and Time-Saving Process Tool

I find Zingtree to be a great tool for our website, helping walk our users through complex business processes. It's very easy to use, and the user interface is intuitive, making it simple to adjust existing trees. I really appreciate how easy it is to embed Zingtree or send links to the trees, which really suits our process. Managing and updating decision trees became super straightforward with Zingtree, and onboarding was incredibly easy. I think it's an amazing tool, and I give it a 10 out of 10 in terms of recommending it.

About

Contact

HQ Location:
San Francisco, US

Social

@zingtree

What is Zingtree?

Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s platform is trusted by CX leaders at Sony, Allianz, Experian, Corpay, and Optum to resolve millions of high-stakes interactions with enterprise-grade security and reliability. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right. With Zingtree, you can instantly generate AI Agents with natural language, deploy across any channel, and ensure the optimal path to complete first contact resolution for agents and customers. Whether you’re managing AI-based, logic-based, or hybrid paths, you control and can easily refine rules, compliance checks, and business logic.

Details

Year Founded
2020
Website
zingtree.com