When I Work

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424 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.4
Serving customers since
2010
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When I Work Reviews

Review Filters
Profile Name
Star Rating
286
97
29
6
6
Gin R.
GR
Gin R.
General ManagerSmall-Business (50 or fewer emp.)
09/16/2026
Validated Reviewer
Verified Current User
Review source: Thank You page
Incentivized Review

Simplifies Scheduling, But Shift Blocking Needs Tweaks

I really like how When I Work makes scheduling easier with the shift blocking, and I no longer have to deal with handwritten schedules. Dealing with days off requests has become much simpler too. Plus, the notifications for shift changes or when people request days off are super prompt, almost immediate. The initial setup process is super easy—just inputting people's names and information so they can view their schedule.
Kitrina J.
KJ
Kitrina J.
Small-Business (50 or fewer emp.)
09/15/2026
Validated Reviewer
Review source: Organic

Streamlined Team Scheduling with Minor Click Hassles

I like how easy When I Work is to use. It's very user-friendly, and the team has adapted to it quickly. It's also streamlined our scheduling by making the workflow easier for everyone. The flexibility with templates helps a lot, letting us customize schedules for different roles like CSRs, doctors, assistants, and technicians smoothly. The time-off requests feature is particularly beneficial because it allows the team to see when others are on leave, and they can adjust their plans accordingly to increase approval chances. Overall, it's a much more efficient way to handle our scheduling compared to our old handwritten method.
Megan M.
MM
Megan M.
Small-Business (50 or fewer emp.)
09/14/2026
Validated Reviewer
Review source: Organic

Intuitive Scheduling with Room for Visual Improvements

I have used When I Work for years and it's incredibly intuitive and user-friendly. It's easy for staff and leadership to view schedules. I really appreciate how user-friendly it is. The scheduling grid provides a great visual. The initial setup was also very easy.

About

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HQ Location:
Minneapolis, MN

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What is When I Work?

When I Work is the market leader in shift-based workforce management software and delivers a powerful, employee-first experience. We give shift workers a voice that promotes fair scheduling and a place to better manage their work life—enabling them to make every hour they work more meaningful and more valuable. With an all-in-one platform that includes employee scheduling, time tracking, and communication, we make it easy for small businesses to run their locations. Over 00,000 shift-based workplaces rely on When I Work to develop happier, more productive teams.

Details

Year Founded
2010
Website
wheniwork.com