When I Work

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424 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.4
Serving customers since
2010
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When I Work Reviews

Review Filters
Profile Name
Star Rating
286
97
29
6
6
Verified User
A
General Manager
Small-Business (50 or fewer emp.)
4.5/5

The software excels in simplifying employee scheduling, making it easy to manage staff without complications. It effectively meets the scheduling needs of users, ensuring a hassle-free experience.

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Jennifer S.
JS
Jennifer S.
Marketing and Communications ManagerMid-Market (51-1000 emp.)
11/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Affordable, Easy Scheduling with Flexible Shift Swaps

I find When I Work super affordable for our scheduling needs, and it’s really easy for staff to get onboarded and use. Staff can easily access their schedules on their phones, and I like being able to save schedule templates and trade shifts. The saved templates and position settings are super helpful. I also like that staff can request time off, set their availability, and trade shifts with similarly qualified people. Setup was super easy on the When I Work side, and once we got up to speed, it was easy to use and we moved it to different departments in our business.
Verified User in Arts and Crafts
AA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy-to-Use Scheduling Calendar with Flexible Views and Color-Coded Shifts

The scheduling interface is easy to use. The calendar can be viewed by day, week, month, or my favorite, two weeks at a time. I like that the shifts are color coded, and can easily moved around with drag and drop. It's easy to see who is available and how much each employee is working in a pay period.

About

Contact

HQ Location:
Minneapolis, MN

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What is When I Work?

When I Work is the market leader in shift-based workforce management software and delivers a powerful, employee-first experience. We give shift workers a voice that promotes fair scheduling and a place to better manage their work life—enabling them to make every hour they work more meaningful and more valuable. With an all-in-one platform that includes employee scheduling, time tracking, and communication, we make it easy for small businesses to run their locations. Over 00,000 shift-based workplaces rely on When I Work to develop happier, more productive teams.

Details

Year Founded
2010
Website
wheniwork.com