Waitwhile, Inc

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351 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
#1 in 3 categories
Grid® leader
Serving customers since
2017
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Waitwhile, Inc Reviews

Review Filters
Profile Name
Star Rating
331
18
1
0
1
Ikenna E.
IE
Ikenna E.
Gues Engagement ServicesSmall-Business (50 or fewer emp.)
09/07/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Simplifies Shelter Management with Precision

I like the accuracy of Waitwhile in showing booked clients, waiting clients, clients receiving service, and completed clients' services. It's very easy to set up and effectively breaks down and arranges our process of serving hundreds of homeless clients daily. It records essential details like name, number, time of arrival, and the actual date of service for each guest, which is very helpful for managing our shower bookings.
Verified User in Hospitality
GH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
09/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Easy, Efficient, and Simple for Our Staff

Easy, efficient, and very simple for our staff to use.
Josephat K.
JK
Josephat K.
Operations Analyst Enterprise (> 1000 emp.)
09/03/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Queue Management with Seamless Setup

I like that Waitwhile gives summarized details to prep early, helping me know who to work on, what to work on, and how. The calendar, waiting list, and history features are really valuable to me for checking past cues, seeing the number of cases solved, tracking how many customers have been worked on, and managing the pending work. I also find it very easy to set up since it's a quick scan to join.

About

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HQ Location:
San Francisco, California

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What is Waitwhile, Inc?

Waitwhile provides an online queue management and appointment scheduling platform that helps businesses reduce wait times and improve customer experience.

Details

Year Founded
2017
Website
waitwhile.com