I like that Waitwhile helps in scheduling customers for appointments and sending them reminders, especially for appointments made far into the future. It's great for managing different resources and their availability, which is really useful since we have several people working in our company. Each resource can have their own appointment book, time, and even color, which makes it easy to differentiate them. I also found the initial setup of Waitwhile to be very easy.

The system is quite intuitive and easily accessible, and the management tools provide a good view of the results. Additionally, customer support is good, and the technology helps, during times of high demand, to better organize the flow of incoming customers.

I use Waitwhile for my office hours, and it really helps me monitor my tasks at hand. I like the good UI as it clearly shows who is waiting, then moves them to serving, and finally to completed. It even shows how much time I have served a person, which is very helpful. The initial setup was good and easy.