The UI is really awesome, and it’s making our analysis of sessions and workflows so much easier. We use a lot of different features within the same product, which is great.

I like the attention I receive from Userpilot's customer support team. They are super agile and I already have a meeting scheduled to help me get the most out of this product. I also appreciate that it is a product that doesn't have too many buttons and isn't confusing to use, which I see as very positive. I think they have done a good job finding a good level of functionality. Additionally, I have set up some things myself and it has been very easy and intuitive.

It helps us understand what our customers are using and how they’re using it. It also provides useful insight into how we can better serve our customers.