Nanonets significantly improved our accuracy compared to the previous system we were using. The platform has a user-friendly interface, seamless integration, and excellent customer support that was always available to answer our questions.

We had a unique use case for the Nanonets team to tackle and they met the challenge with expertise. We are not in the "OCR"-field, and they were patient with our questions, with open lines of communication and suggestions for solutions throughout the setup. The platform itself is user-friendly (see aforementioned "not in the OCR-field"), and we access it constantly at our own leisure. They embedded themselves in our original research objective and have been the connection point across our multiple vendors and platforms. We keep coming back with requests for additional services and they have delivered on each so far. They have been a huge asset in our data collection process, saving both time and headaches for our team.

It has saved us numerous hours per week that we would have otherwise spent in triaging and classifying incoming emails into those relevant for each department. Apart from the initial onboarding setup, the entire workflow is now managed in-house which is super efficient, especially since we don't have technical expertise.