Product Avatar Image

Tidio

Show rating breakdown
4.6 out of 5 stars
1,957 reviews
  • 1 profiles
  • 16 categories
Average star rating
4.6
Serving customers since
2013

Profile Name

Star Rating

1562
338
37
13
7

Tidio Reviews

Review Filters
Profile Name
Star Rating
1562
338
37
13
7
Abbey B.
AB
Abbey B.
Talent Operations Coordinator at Voca Healthcare | Miami University Alumni
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Tidio Makes Multi-Location Workflows Easy with Reusable Flows

|Tidio
Tidio has been great for us because we now have multiple locations, and it lets us copy existing flows and simply reword them instead of having to create new ones from scratch.
Verified User in Sports
AS
Verified User in Sports
07/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Seamless Setup and Time-Saving Workflows Across Locations

|Tidio
Tidio was seamless to set up and made it easy for me to create multiple workflows. I also liked being able to copy those workflows across our different locations, which saved me a lot of time.
David G.
DG
David G.
Keynote Speaker | Professional Member ISSUP | Author | Trainer | Mindfulness Practitoner | Researcher
07/28/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Simple, Centralized Inbox for Multiple Message Streams

|Tidio
It makes it simple to access incoming messages from multiple streams in a single place

About

Contact

HQ Location:
San Francisco, California

Social

@tidiocx

What is Tidio?

Tidio is an AI customer service software company founded in 2013 by Tytus Gołas, with headquarters in Szczecin, Poland, and San Francisco, United States. The company operates under the legal names Tidio Poland sp. z o.o. in Poland and Tidio, LLC in the United States. Tidio specializes in software as a service (SaaS) solutions, focusing on customer support and AI chatbot technologies. Their products include live chat, help desk software and issue tracking systems, chatbots, and conversational AI agents. Tidio’s most notable product is Lyro, the AI agent for customer service capable of resolving up to 64% of support issues. Tidio’s applications are cloud-based; mobile companion apps are available for iOS, Android. Desktop applications can be downloaded for macOS, Windows, and Linux.

Details

Year Founded
2013
Website
www.tidio.com