TeleCMI
307 reviews
- 1 profiles
- 4 categories
Average star rating
4.8
Serving customers since
2016
TeleCMI Reviews
AR
Akshay Kumar R.
Seamless Communication and Stellar Support
I loved viewing the agent-wise reports in the analytics section of TeleCMI. The support team is excellent at solving queries, whether it's about call flow or downloading reports. Everything works well, and no improvements are needed right now.
PR
Priya R.
TeleCMI: Streamlining Cloud Telephony with Ease
I really like TeleCMI's ease of use and reliable call management features. It's simple to set up IVR and it improves customer support. The customer support team is also responsive and helpful. The CRM integrations, virtual number management, and the overall system make managing business communications efficiently a breeze. The initial setup was straightforward and easy, with a well-organized onboarding process and clear guidance from the support team. We quickly got started with virtual numbers, IVR flows, user accounts, and call routing with minimal effort. The platform scaled well with our company's size, and it helped us manage different departments effectively.
SD
Santhosh D.
Efficient Customer Interaction Management with TeleCMI
I use TeleCMI for handling customer inquiries efficiently with features like IVR, call tracking, and recording. I appreciate how it centralizes our communication channels, automates call routing, and provides detailed call analysis. It's easy to monitor and improve customer interactions, which helps us identify areas where our team can improve and maintain consistent service quality. With help from the support team, I was able to access the portal much better.
About
What is TeleCMI?
TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.
Details
Year Founded
2016
Website
telecmi.com