TeleCMI

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313 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2016
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TeleCMI Reviews

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Profile Name
Star Rating
287
23
2
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1
Prashant S.
PS
Prashant S.
Team Lead ManagerMid-Market (51-1000 emp.)
04/08/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Easy Hubspot Integration with Powerful Call Analytics

Easy Integration with Hubspot and Call Analytics Feature
SS
Shivam S.
Small-Business (50 or fewer emp.)
03/14/2026
Validated Reviewer
Review source: Organic

TeleCMI: Transformative Calling Solutions and Superb Support

I use TeleCMI for my business, and it has provided the best solution for calling needs, addressing the issue of missed customer calls. I really like the kind and polite service provided by TeleCMI. I find the IVR solution tool and calling solutions very useful. The customer service is a significant reason we switched from other products. The initial setup was very smooth, and I only use TeleCMI because it's the best software for my needs.
UA
Usha A.
Mid-Market (51-1000 emp.)
02/28/2026
Validated Reviewer
Review source: Organic

Exceptional Real-Time Monitoring and Support

I use the TeleCMI platform to monitor agents' reports and track calls in real-time. I really like the real-time monitoring and fetching reports. It's great because the supervisor can silently monitor calls, optimize shift plans, and handle agents' reports such as missed calls, idle time, handled calls, and conversion rates. The support team is really helpful and solves our queries in minimal time, which makes the setup process much easier with their patience in explaining their product.

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HQ Location:
chennai, Tamil Nadu

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What is TeleCMI?

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

Details

Year Founded
2016
Website
telecmi.com