TeleCMI
302 reviews
- 1 profiles
- 4 categories
Average star rating
4.8
Serving customers since
2016
TeleCMI Reviews
PK
Pramod K.
DirectorSeamless, Reliable Calls with Stellar Support
I like TeleCMI because it solves our long call durability problem where our previous providers would drop long calls, but TeleCMI sustains them. I also appreciate the call quality with no latency. The internal messaging tool looks good and helps in chatting with our agents while on a call without changing the dialer or moving to another application for internal chats. Also, the initial setup was easy.
VP
Veeranagouda P.
TeleCMI Simplifies School Communication
I like how TeleCMI integrates the communication with customers using tools like WhatsApp, which really helps us to share important information. This feature is particularly useful when a student isn't available to pick up the call; the parent can still be informed through this integration. Each agent can see and manage communication, making it easier to connect with both students and their parents. Additionally, the initial setup was quite easy for us. We took a trial account for a few days, and it worked well, allowing us to go live within a week. The support team was really helpful throughout the setup process, making it an overall smooth experience.
SS
Shanavas s.
AdministratorUninterrupted Calling with Seamless Call Transfer
I use TeleCMI to call insurance companies to get claim status for our doctors, and it provides uninterrupted calling with good voice clarity, which is essential during long calls. I like the call transfer feature as it helps us transfer calls to our supervisors during calls for clarifications on the claims, and it supports merging calls as well. The initial setup of TeleCMI was very easy since everything was done from their end.
About
What is TeleCMI?
TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.
Details
Year Founded
2016
Website
telecmi.com