Product Avatar Image

TeleCMI

Show rating breakdown
4.8 out of 5 stars
307 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2016
Profile Filters

All Products & Services

Product Avatar Image
TeleCMI

307 reviews

TeleCMI ensures reliable customer communication that leads to increase of business productivity and results to succeed all your business endeavours.

Profile Name

Star Rating

285
19
2
0
1

TeleCMI Reviews

Review Filters
Profile Name
Star Rating
285
19
2
0
1
GK
Ganesh K.
Director
02/04/2026
Validated Reviewer
Review source: Organic

Enhanced Customer Support with Sticky Agent

|TeleCMI
I like using TeleCMI for our customer support because it provides a virtual number, and incoming calls to that number are distributed equally among our agents. The other ringing rules, like one by one and simultaneously, are quite handy, but we mostly use equal distribution. My favorite feature is the sticky agent. If a client calls and is assisted by one agent, all their follow-up calls go directly to the same agent. This feature ensures our repeated customer calls land with the same agent who initially addressed their query, which I find incredibly valuable. Additionally, the initial setup was smooth as the TeleCMI team took care of everything.
SM
Santhosh M.
02/04/2026
Validated Reviewer
Review source: Organic

Seamless Calls and Messaging with TeleCMI

|TeleCMI
I like TeleCMI because the connectivity card ratio is good and the voice mail is good too. The dashboard is very well designed, and I didn't face any call quality issues or voice breaking issues when making back-to-back calls to customers. Additionally, the setup was very easy.
Sreeraj A.
SA
Sreeraj A.
01/28/2026
Validated Reviewer
Review source: Organic

Supportive interface with supportive team.

|TeleCMI
We like the UI and the latest update version of the softphone.

About

Contact

HQ Location:
chennai, Tamil Nadu

Social

@TeleCMI

What is TeleCMI?

TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.

Details

Year Founded
2016
Website
telecmi.com