TeleCMI
302 reviews
- 1 profiles
- 4 categories
Average star rating
4.8
Serving customers since
2016
TeleCMI Reviews
KB
kahuwa B.
Effortless Call Management, Highly Recommend
I like TeleCMI's easy-to-use interface that requires minimal training, and its reliable call quality with smooth connectivity. The automatic call recording is great for quality checks and future reference. I also appreciate the real-time reports and analytics to monitor team performance. The click-to-call functionality is really handy for quick communication with students and parents. The centralized call management ensures no student inquiry or lead is missed, and it simplifies admission follow-ups by keeping all communication in one place. The initial setup was very easy, the onboarding process was smooth, and the support team guided us through the configuration and CRM integration.
AR
Akshay Kumar R.
Seamless Communication and Stellar Support
I loved viewing the agent-wise reports in the analytics section of TeleCMI. The support team is excellent at solving queries, whether it's about call flow or downloading reports. Everything works well, and no improvements are needed right now.
PR
Priya R.
TeleCMI: Streamlining Cloud Telephony with Ease
I really like TeleCMI's ease of use and reliable call management features. It's simple to set up IVR and it improves customer support. The customer support team is also responsive and helpful. The CRM integrations, virtual number management, and the overall system make managing business communications efficiently a breeze. The initial setup was straightforward and easy, with a well-organized onboarding process and clear guidance from the support team. We quickly got started with virtual numbers, IVR flows, user accounts, and call routing with minimal effort. The platform scaled well with our company's size, and it helped us manage different departments effectively.
About
What is TeleCMI?
TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency. TeleCMI offers virtual number services, SMS services, toll-free number services, international business number solutions, phone call API, PIOPIY - An API-based developer telephony platform, cloud contact center services and hosted PBX solutions.
Details
Year Founded
2016
Website
telecmi.com