Employees are helpful and nice to work with

They are super responsive and are the kind of support we wish Netsuite's own support network would be like. When we have questions the Techfino team is happy to investigate and supply answers, and since they know how our business is setup they have a better understanding of what general requirements we have. As updates are released they will provide notes, go through our customizations and document those that would be affected by changes, and in general provide in depth analysis of all our customizations and what they do.

Everything is well documented and they are always quick to reply.