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SurveyMonkey

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24,219 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
1999

Profile Name

Star Rating

15665
7019
1233
180
123

SurveyMonkey Reviews

Review Filters
Profile Name
Star Rating
15665
7019
1233
180
123
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
07/28/2026
Validated Reviewer
Review source: Thank You page

Intuitive, Scalable Feedback Tool That Turns Insights into Action

What I like best about SurveyMonkey is how it makes it easy for organizations to collect meaningful feedback and turn it into actionable insights. The platform is intuitive, scalable, and serves a wide range of industries, helping businesses better understand their customers, employees, and markets. I also appreciate SurveyMonkey's focus on data-driven decision-making, which enables organizations to improve products, services, and overall customer experiences. Being part of a company that empowers better decisions through reliable insights is something I find both meaningful and motivating.
Verified User in Consumer Goods
GC
Verified User in Consumer Goods
07/28/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Highly Customizable Survey Tool

I really like SurveyMonkey's level of customization, which lets me personalize visual elements to stay on brand. The detailed logic features are great because they help in presenting the most relevant questions and answers to our customers, making the survey experience more engaging and leading to insightful responses. I use SurveyMonkey to collect general customer feedback and satisfaction data, and I enjoy using it because it ensures users have a good experience by answering only relevant questions. I also use it alongside Google Sheets to automate visuals and share incoming responses with the broader team.
DEEPAK M.
DM
DEEPAK M.
Information Technology Specialist
07/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple, User-Friendly Surveys with Clear Results

What I like best about SurveyMonkey is how simple and user-friendly it is. It makes it easy to create professional-looking surveys, customise questions, and share them with others without needing any technical knowledge. The results are also presented clearly, which makes it convenient to understand responses and gather useful feedback quickly.

About

Contact

HQ Location:
San Mateo, CA

Social

@SurveyMonkey

What is SurveyMonkey?

SurveyMonkey is a global leader in online surveys and forms. Our fast, intuitive platform empowers people with the insights they need to make decisions quickly and confidently. We provide answers to more than 20 million questions every day, helping organizations of all sizes build products people love, create winning marketing strategies, delight their customers, and cultivate an engaged and happy workforce.

Details

Year Founded
1999