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SurveyMonkey

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24,213 reviews
  • 3 profiles
  • 8 categories
Average star rating
4.4
#1 in 3 categories
Grid® leader
Serving customers since
1999

Profile Name

Star Rating

15660
7018
1233
180
122

SurveyMonkey Reviews

Review Filters
Profile Name
Star Rating
15660
7018
1233
180
122
Carlos G.
CG
Carlos G.
Consultant with +25 years of experience specialised in Talent Management, Leadership Development, and Learning Strategies across multiple industries in the Americas, Europe, and Asia. Worked with Fortune 500 companies.
07/27/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Simple Custom Design Tools with Powerful Real-Time Reporting

Designing tools is simple, you can tailor to your needs and the reporting is super useful to get information and insights in real time
Ramin E.
RE
Ramin E.
VP Marketing @ Softing Industrial * University Lecturer in Marketing Management and Strategy
07/27/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

User-Friendly with Strong Analytics, Some Licensing Frustrations

I use SurveyMonkey to conduct NPS studies for customer satisfaction, and it records this in a systematic way. I like how the platform displays results in bar charts, making it visually appealing. I've been using it since 2018, and it was my first tool of choice. Designing surveys with SurveyMonkey is something I enjoy, especially because the platform handles the mathematics of counting averages and presents the data in a good visual format. Setting up SurveyMonkey was easy, and I find it quite user-friendly.
YULAN Y.
YY
YULAN Y.
MWS 2026 | University of Melbourne| Cybersecurity & AI Advocate And Professional | Grant Writer |Social Activist || Founder of Breaking Barriers Foundation| SDG 2030 | Google Certified | Building GreenGrid AI: app
07/27/2026
Validated Reviewer
Review source: Organic

User-Friendly Surveys with Powerful AI Integration

I like the very interactive UI/UX of SurveyMonkey. It's easy to build up questions and options. I also really love the integration with AI, which makes it much easier to handle setting up the service questions for beneficiaries. Other survey platforms don't give the same ease to the developer of the questions. The AI integration can automatically choose formats like MCQs or review types, making the survey process easier for everyone.

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Contact

HQ Location:
San Mateo, CA

Social

@SurveyMonkey

What is SurveyMonkey?

SurveyMonkey is a global leader in online surveys and forms. Our fast, intuitive platform empowers people with the insights they need to make decisions quickly and confidently. We provide answers to more than 20 million questions every day, helping organizations of all sizes build products people love, create winning marketing strategies, delight their customers, and cultivate an engaged and happy workforce.

Details

Year Founded
1999