SurveyMonkey

Show rating breakdown
24,395 reviews
  • 3 profiles
  • 10 categories
Average star rating
4.4
#1 in 9 categories
Grid® leader
Serving customers since
1999

Profile Name

Star Rating

15788
7060
1241
180
126

SurveyMonkey Reviews

Review Filters
Profile Name
Star Rating
15788
7060
1241
180
126
Jamie G.
JG
Jamie G.
Product Marketing ManagerSmall-Business (50 or fewer emp.)
09/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Effortless Surveys with Stellar AI Assistance

I love the AI feature in SurveyMonkey that allows me to take a few brainstormed questions, copy and paste them, and then have SurveyMonkey create the survey for me automatically. It's pretty easy to use, and I like how it creates the survey so I just need to refine each question. The logic feature is also very beneficial as it helps to delve deeper into specific answers to questions and understand particular customer needs. Additionally, I enjoy the analyze feature, especially how SurveyMonkey presents the data with bar graphs and custom results, making it easier to spot trends and understand customer demographics. This helps in refining our product enhancement roadmap significantly. I also found the initial setup to be very easy.
Love J.
LJ
Love J.
Associate Director Information Technology and ServicesSmall-Business (50 or fewer emp.)
09/29/2026
Validated Reviewer
Review source: Organic

Effortless Survey Creation with Powerful Insights

I really like how easy it is to create professional surveys with SurveyMonkey without needing technical expertise. The wide range of question types and customizable templates are great, and the easy sharing options help spread the surveys quickly. I also appreciate the clear response analytics which make understanding feedback a lot easier. The reporting features help me quickly grasp survey results and identify trends – it's very organized. Customizing surveys and sharing them through different channels is super convenient, which makes the feedback collection process simple. The initial setup was straightforward, and we could create surveys without a hassle. To top it off, I would rate it a 10 for recommending it to a friend or colleague. Overall, it's a useful tool for efficiently gathering and analyzing feedback.
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
09/25/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

Easy Setup, Minor Reporting Confusion

I like SurveyMonkey so far, especially because it was pretty easy to set up. I appreciated that it only took a few minutes to get started, which was very convenient. I also found it valuable to have assistance from Claude to set up my first survey quickly, which helped me overcome the initial learning curve. Overall, the process went smoothly, making it an effective tool for getting employee feedback on new software changes at work.

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HQ Location:
San Mateo, CA

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What is SurveyMonkey?

SurveyMonkey is a global leader in online surveys and forms. Our fast, intuitive platform empowers people with the insights they need to make decisions quickly and confidently. We provide answers to more than 20 million questions every day, helping organizations of all sizes build products people love, create winning marketing strategies, delight their customers, and cultivate an engaged and happy workforce.

Details

Year Founded
1999