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Sobot

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4.9 out of 5 stars
40 reviews
  • 1 profiles
  • 21 categories
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4.9
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Sobot Omnichannel Suite

40 reviews

Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

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Kat D.
KD
Kat D.
07/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Seamless Live Chat That Reflects Our Customer-First, Eco-Conscious Brand

|Sobot Omnichannel Suite
The Live Chat & Helpdesk feature, in particular, is incredibly well-designed—our agents can reply quickly, assign chats, or escalate tickets without switching tools. It’s fast, reliable, and designed for real-world support scenarios, which has made a noticeable difference in how we connect with our community.
Kristy B.
KB
Kristy B.
06/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

Small Brand, Big Impact with Live Chat

|Sobot Omnichannel Suite
Using sobot, We no longer worry about missing messages from loyal customers or new visitors, especially during busy periods like product launches or restocks.
Jamie C.
JC
Jamie C.
06/05/2025
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Verified Current User
Review source: Organic

A Game-Changer for Our Studio

|Sobot Omnichannel Suite
Sobot has been incredibly efficient—our team no longer has to jump between apps to respond to players on Discord, Twitter, or Instagram. The smart routing and real-time notifications ensure no player message slips through the cracks. This kind of streamlined communication is a huge asset for a game studio like ours that thrives on community engagement.

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HQ Location:
Singapore, SG

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What is Sobot?

Sobot is a customer service automation platform designed to enhance support operations through AI-powered chatbots and live chat solutions. The platform aims to streamline communication and improve customer interactions by providing automated responses to common inquiries while also offering the option to seamlessly escalate more complex issues to human agents. Sobot's intuitive interface and robust integration capabilities allow businesses to deploy and manage their customer support systems efficiently.

Details

Website
sobot.io