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Sobot

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4.9 out of 5 stars
40 reviews
  • 1 profiles
  • 21 categories
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4.9
Serving customers since
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Sobot Omnichannel Suite

40 reviews

Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.

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Sobot Reviews

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HV
Héctor V.
CEO Culligan Water Spain
06/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

Sobot Has Streamlined Our Guest Experience in F&B

|Sobot Omnichannel Suite
The live chat system is responsive and staff-friendly, which helped reduce customer wait time significantly.
Sebastien C.
SC
Sebastien C.
Vice President
06/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

Crystal-Clear Communication That Scales with Our Growth

|Sobot Omnichannel Suite
For a fast-paced wholesale business like ours, it’s incredibly helpful to have everything in one place, so our team can respond quickly and consistently no matter where the inquiry comes from voice, chat, email, and social media platform.
Benjamin L.
BL
Benjamin L.
06/04/2025
Validated Reviewer
Verified Current User
Review source: Organic

Quick Setup, Great Value for Studios

|Sobot Omnichannel Suite
They manage a huge volume of player questions with surprising accuracy, even on launch days when traffic spikes. The automation saves our team hours every week, and we didn’t need a technical overhaul to get started. It just worked.

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HQ Location:
Singapore, SG

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What is Sobot?

Sobot is a customer service automation platform designed to enhance support operations through AI-powered chatbots and live chat solutions. The platform aims to streamline communication and improve customer interactions by providing automated responses to common inquiries while also offering the option to seamlessly escalate more complex issues to human agents. Sobot's intuitive interface and robust integration capabilities allow businesses to deploy and manage their customer support systems efficiently.

Details

Website
sobot.io